Call Details

Bolna ID: f5d77edc-0bb9-4fbe-b38a-27549b6742f0

Phone: +918130124591

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-09 16:31:21

Ended:
Not set

Last Processed:
2025-10-09 16:40:21

Last Retry At:
2025-10-09 16:40:21

Next Retry Scheduled:
2025-10-09 16:37:13

Next Call Scheduled:
2025-10-09 16:37:13

Call Timeline 14
2025-10-09 16:31:22
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 16:31:24
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 16:31:25
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 16:32:13
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 16:32:13
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-09 16:32:13
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-09 16:37:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6bf79829-6ac9-41fa-8c94-4787e8e6add1}
2025-10-09 16:38:32
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=6bf79829-6ac9-41fa-8c94-4787e8e6add1, status=COMPLETED, attempt_no=1}
2025-10-09 16:38:32
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=6bf79829-6ac9-41fa-8c94-4787e8e6add1, attempt_no=1, reason=Retry attempt succeeded}
2025-10-09 16:38:32
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6bf79829-6ac9-41fa-8c94-4787e8e6add1}
2025-10-09 16:38:44
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=6bf79829-6ac9-41fa-8c94-4787e8e6add1, status=COMPLETED, attempt_no=1}
2025-10-09 16:38:44
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=6bf79829-6ac9-41fa-8c94-4787e8e6add1, attempt_no=1, reason=Retry attempt succeeded}
2025-10-09 16:38:44
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6bf79829-6ac9-41fa-8c94-4787e8e6add1}
2025-10-09 16:40:21
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 16:40:21, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to chat?
user:  yes
assistant:  Great! I see you checked your resume score today. Are you looking for a job change or just updating your resume?
user:  और जो submitting मारे समय
assistant:  Sorry, could you please repeat that? I didn’t quite catch it.
user:  i'm looking for job change as well
assistant:  Got it! You have ten years of experience, right? What kind of roles are you targeting
user:  no
assistant:   Oh,
user:  i have eight years of experience eight years of experience
assistant:   Thanks for sharing! What kind of roles are you aiming for with your eight years of experience?
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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to chat?
user:  yes
assistant:  Great! I see you checked your resume score today. Are you looking for a job change or just updating your resume?
user:  और जो submitting मारे समय
assistant:  Sorry, could you please repeat that? I didn’t quite catch it.
user:  i'm looking for job change as well
assistant:  Got it! You have ten years of experience, right? What kind of roles are you targeting
user:  no
assistant:   Oh,
user:  i have eight years of experience eight years of experience
assistant:   Thanks for sharing! What kind of roles are you aiming for with your eight years of experience?
, updated_at=2025-10-09T11:08:29.107945, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 11:08:29, id=6bf79829-6ac9-41fa-8c94-4787e8e6add1, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark. Anita initiates the call and asks if it's a good time to chat. The user confirms they are available and mentions they are looking for a job change. Anita clarifies the user's experience, initially thinking they have ten years but the user corrects her, stating they have eight years of experience. Anita then inquires about the types of roles the user is targeting with their experience., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=46.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=46.399937, provider_connected=false}, transcriber_duration=46.399937, transcriber_model=nova-3, synthesizer_characters=472, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=91, input=171}, azure_gpt-4_1-mini={output=110, input=11424}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=91, input=171, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=110, input=11424, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=35, input=10026, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 11:07:21, status=call-disconnected}

{created_at_str=2025-10-09 11:07:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T11:07:21.30149, scheduled_at=2025-10-09T11:07:21.301467, custom_extractions=null, telephony_data={duration=0.0, to_number=+918130124591, provider_call_id=1c41aa8c-a9ea-4e48-9510-ffc2497d257e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918130124591, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f5d77edc-0bb9-4fbe-b38a-27549b6742f0, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T11:07:31.441496, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 11:07:31, id=6bf79829-6ac9-41fa-8c94-4787e8e6add1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 11:07:21, status=in-progress}

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{created_at_str=2025-10-09 11:01:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T11:01:22.370648, scheduled_at=2025-10-09T11:01:22.370619, custom_extractions=null, telephony_data={duration=0.0, to_number=+918130124591, provider_call_id=54b35a46-2e74-45e2-bdee-af820384fca3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918130124591, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 16:20:29, callback_request_id=null, is_callback=null, fullName=Vipul, resume_review_id=68e793419f941c720e6fe4a3, reviewDetails={overallScore={score=65.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is well-structured, with sections organized logically, making it easy to read. Essential sections like Professional Summary, Experience, Education, and Skills are present and contribute to the resume's comprehensibility., score=68, readability=The use of bullet points enhances readability, allowing for efficient scanning by recruiters. Consistent font size and style throughout the resume contribute positively to its visual appeal., essentialSectionsPresence=Key sections such as Professional Summary, Experience, and Education are effectively included, ensuring a comprehensive overview of qualifications. Including sections like Certifications and Technical Skills further bolster the resume, though the HR Verification & Attestation section is redundant and can be removed., scale=100}, atsReadabilityScore={feedback=Key elements such as contact information, professional history, and educational background are well-documented for optimal ATS compatibility. The inclusion of relevant keywords enhances the resume's matchability with automated systems., score=70, scale=100, keyElementsReadableByATS=ATS systems will likely successfully read essential elements, improving the resume's chances of passing initial screenings. Refining keyword integration for the specific industry could further optimize ATS performance.}, impact={feedback=While the resume includes some quantified achievements, further details could enhance the impact of the accomplishments. Strong action verbs are used in several instances, but a few entries could benefit from more dynamic language., score=65, spellCheck=The resume is free of spelling errors, which upholds its professionalism. Regular reviews are advised to maintain this standard, ensuring new additions do not introduce errors., bulletPointsUsage=The resume effectively utilizes bullet points to outline responsibilities and achievements, which aids in clarity and readability. However, balancing detailed descriptions without overwhelming the reader is still necessary to maximize impact., weakActionVerbs=Overall, the use of strong action verbs is apparent, yet there are opportunities to replace verbs like 'handled' with more dynamic alternatives to convey decisiveness and proactivity., scale=100, quantifyingImpact=There are instances where achievements are quantified, such as improvements in efficiency by 300 hours, which effectively demonstrates impact. More consistent use of numbers and statistics across all positions would further strengthen the impact narrative., repetitionAvoidance=Repetition of phrases or action verbs is minimal, maintaining the reader's interest and ensuring diverse language use throughout the sections., accomplishmentLanguage=The resume effectively uses accomplishment-oriented language by detailing specific actions taken and their results. However, further emphasis on personal contributions versus team efforts could better showcase individual impact.}, crispness={feedback=The resume's length is appropriate for the candidate's level of experience, ensuring a comprehensive yet concise presentation. Despite the solid use of bullet points, more concise language in several sections could enhance sharpness., resumeLength=Given the candidate's extensive experience, the length is justified and provides a thorough depiction of qualifications and roles. However, consistently concise phrasing can eliminate any potential for unnecessary detail., score=59, bulletPointsCount=An optimal number of bullet points are used throughout the document, avoiding overwhelming the reader while still providing sufficient detail. Ensuring balance in density between sections can enhance flow and engagement., fillerWords=The document is generally free of filler words, ensuring that sentences are direct and impactful. 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Context Details
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