Call Details

Bolna ID: b4b68955-f33f-4472-982e-463a7bf3421b

Phone: +919415766569

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-09 16:20:20

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-09 16:31:45

Next Call Scheduled:
2025-10-09 16:31:45

Call Timeline 14
2025-10-09 16:20:23
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 16:20:26
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 16:20:27
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 16:20:48
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 16:20:48
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-09 16:20:48
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-09 16:26:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=9df76e46-a4b8-4f65-9121-ac894d4010d5}
2025-10-09 16:26:45
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=9df76e46-a4b8-4f65-9121-ac894d4010d5, status=BUSY, attempt_no=1}
2025-10-09 16:26:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-09 16:26:45
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=9df76e46-a4b8-4f65-9121-ac894d4010d5}
2025-10-09 16:32:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7870114b-a985-49bb-a394-41acd0929b63}
2025-10-09 16:32:46
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=7870114b-a985-49bb-a394-41acd0929b63, status=BUSY, attempt_no=2}
2025-10-09 16:32:46
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-09 16:32:46
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7870114b-a985-49bb-a394-41acd0929b63}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-09 10:50:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T10:50:23.16318, scheduled_at=2025-10-09T10:50:23.163156, custom_extractions=null, telephony_data={duration=0.0, to_number=+919415766569, provider_call_id=0b96678b-3d8b-4f60-ae05-f5f24e41530c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919415766569, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 16:09:36, callback_request_id=null, is_callback=null, fullName=Arun, resume_review_id=68e7904c9f941c720e6fe406, reviewDetails={overallScore={score=58.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Work Experience and Personal Profile, but is notably missing an Education section, which could be critical. Contact information placement can also improve for better readability at the top of the document., score=62, readability=The experience is lengthy and densely packed, making it difficult to skim through for key details. Consider breaking long paragraphs and using headings to ensure each section is distinct and easily readable., essentialSectionsPresence=Work Experience and Personal Profile are well-documented, but there is no specific section dedicated to Education, which is a critical omission. The resume should also consider adding a Skills section to highlight key competencies., scale=100}, atsReadabilityScore={feedback=The resume includes the necessary elements like full name and contact information, but it lacks industry-specific keywords that are essential for passing ATS filters. Enhancing keyword usage would improve its relevance to specific roles., score=60, scale=100, keyElementsReadableByATS=Although critical elements such as contact information and previous employers are clear, missing keywords could limit the document's recognition by ATS platforms. Integrating more technical and industry-specific terms would greatly enhance ATS compatibility.}, impact={feedback=Bullet points are utilized to list responsibilities, but they lack quantifiable achievements that demonstrate impact effectively. Including specific outcomes, such as 'reduced time by 15%', could substantially increase the impact., score=58, spellCheck=Spellings appear generally correct, but the structure and language need refinement for better professional presentation. A thorough proofreading would ensure there are no overlooked errors or awkward phrasing., bulletPointsUsage=The resume effectively uses bullet points to separate duties, but these lists often describe tasks rather than accomplishments, which limits their impact. More concise, action-oriented bullet points would enhance clarity and effectiveness., weakActionVerbs=The resume frequently employs weak verbs like 'checking', which do not convey strong action. Replacing them with stronger verbs such as 'analyzed', 'optimized', or 'enhanced' would convey actions more powerfully., scale=100, quantifyingImpact=The resume does not include quantified achievements, missing the opportunity to showcase measurable impact. Incorporating numbers or percentages related to costs saved or efficiency improved would strengthen this area significantly., repetitionAvoidance=There is excessive repetition of certain phrases, such as 'checking' and 'quality', reducing the overall impact. Using a wider range of synonyms could help diversify the language and keep readers engaged., accomplishmentLanguage=The resume tends to detail responsibilities rather than accomplishments, which can detract from showing proactive achievements. Highlighting specific achievements with language focused on outcomes would greatly benefit this section.}, crispness={feedback=The resume appears too lengthy, diluting its impact with overly detailed accountings of job responsibilities. Consider condensing content to focus on key achievements and relevant skills aligned with target positions., resumeLength=The verbose nature of job descriptions and the listing of numerous responsibilities make the resume longer than necessary. Condensed descriptions focused on key achievements aligned with the applicant's career goals would be more impactful., score=56, bulletPointsCount=A high count of bullet points throughout suggests a lack of focus on the most critical accomplishments. Reducing redundant points to highlight significant achievements would give more weight to the applicant's narrative., fillerWords=The presence of filler words and redundant phrases weakens the resume's crispness. Rephrasing to eliminate these redundancies will make the document more dynamic and impactful., bulletPointLength=Many bullet points are overly lengthy, leading to potential details being missed in reading. They should be concise and prioritize the most relevant information to maintain the reader's attention effectively., scale=100}, qualityAddOn={feedback=The resume makes moderate use of professional language but lacks specificity, utilizing numerous buzzwords that dilute effectiveness. Consistent date formatting is critical and should be improved for a uniform and professional look., score=58, buzzwordsCliches=Phrases like 'self-motivated' and 'hardworking' are generic and don't add value. 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