Call Details

Bolna ID: e633d2e8-608b-4e7f-9675-652b8e6b7202

Phone: +918008991858

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-09 15:22:22

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-09 15:34:14

Next Call Scheduled:
2025-10-09 15:34:14

Call Timeline 14
2025-10-09 15:22:23
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 15:22:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 15:22:28
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 15:23:18
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 15:23:18
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-09 15:23:18
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-09 15:28:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=981005c7-bc8d-49b4-8fe3-b2237da925b4}
2025-10-09 15:29:14
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=981005c7-bc8d-49b4-8fe3-b2237da925b4, status=NO_ANSWER, attempt_no=1}
2025-10-09 15:29:14
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-09 15:29:14
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=981005c7-bc8d-49b4-8fe3-b2237da925b4}
2025-10-09 15:34:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=29478b8b-6231-4d7e-a583-bb53e5d82e54}
2025-10-09 15:34:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=29478b8b-6231-4d7e-a583-bb53e5d82e54, status=BUSY, attempt_no=2}
2025-10-09 15:34:55
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-09 15:34:55
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=29478b8b-6231-4d7e-a583-bb53e5d82e54}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-09 09:58:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T09:58:21.368705, scheduled_at=2025-10-09T09:58:21.368665, custom_extractions=null, telephony_data={duration=0.0, to_number=+918008991858, provider_call_id=2ed89efe-1b48-4d47-9265-66fe4c3088e0, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918008991858, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=e633d2e8-608b-4e7f-9675-652b8e6b7202, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T09:59:14.209408, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 09:59:14, id=981005c7-bc8d-49b4-8fe3-b2237da925b4, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 09:58:21, status=no-answer}

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{created_at_str=2025-10-09 09:52:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T09:52:23.516306, scheduled_at=2025-10-09T09:52:23.516262, custom_extractions=null, telephony_data={duration=0.0, to_number=+918008991858, provider_call_id=1fc9e9a4-3532-46d9-8f06-774263dfbb74, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918008991858, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 15:11:38, callback_request_id=null, is_callback=null, fullName=DONGA, resume_review_id=68e782eb18c34103788d0bee, reviewDetails={overallScore={score=60.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Overall, the resume includes key sections like Professional Dossier, Skills, Organizational Scan, and Education. However, the Personal Dossier and Declaration are unnecessary for most resumes and should be omitted for professional appeal., score=65, readability=Readability is partially hampered by long paragraphs and over-detailed job descriptions. Use of bullet points for responsibilities and achievements helps, but further segmentation and conciseness would improve it., essentialSectionsPresence=The resume covers essential sections such as Professional Experience and Education, but the structure can be improved. Particularly, listing the Experience section before Skills would enhance relevance and focus., scale=100}, atsReadabilityScore={feedback=The resume aligns moderately well with ATS requirements, including decent use of industry keywords. However, further optimization of keyword usage related to medical writing and regulatory documentation is suggested., score=62, scale=100, keyElementsReadableByATS=Essential elements like name, contact information, and experience are well-presented for ATS parsing. Ensure that keywords are embedded throughout to align with job descriptions commonly used in your field.}, impact={feedback=The resume shows a good range of responsibilities and achievements but lacks quantifiable results in many areas. More focus on outcomes and achievements rather than just responsibilities would boost the impact., score=60, spellCheck=The document is free from spelling errors, exhibiting an adequate level of proofreading. Consistently maintaining this level of attention to detail is recommended for professionalism., bulletPointsUsage=Bullet points are used adequately to segment responsibilities, which aids in readability. However, there is room for improvement in making them more concise and impactful., weakActionVerbs=There is an over-reliance on verbs like 'handled' and 'responsible for.' Replacing weaker verbs with stronger alternatives such as 'executed,' 'enhanced,' or 'led' would enhance narrative., scale=100, quantifyingImpact=There is minimal quantification of achievements, which reduces the impact of the experience listed. Incorporating specific metrics, like 'Improved document accuracy by 20%', would strengthen this area., repetitionAvoidance=Some repetition of duties across roles suggests a need for consolidation and differentiation between positions. Streamlining detailed duties and focusing on unique achievements is advisable., accomplishmentLanguage=The language skews more toward listing duties than emphasizing accomplishments, which detracts from showcasing direct value. Make use of accomplishment-oriented language to emphasize achievements more.}, crispness={feedback=The resume is overly lengthy for the level of experience presented, with some sections suffering from verbosity. Condensing content and refining language will make the resume more powerful and concise., resumeLength=The resume runs multiple pages, which is excessive given the content repetition and detail level. Efforts should be made to condense it into a maximum of two pages to retain interviewer attention., score=58, bulletPointsCount=There is a good use of bullet points; however, care should be taken not to overuse them at the expense of succinctness. Consider limiting bullet points to highlight only the most relevant accomplishments., fillerWords=The text contains several instances of filler words, which detract from clarity and precision. Removing unnecessary adjectives and reducing wordiness would significantly enhance the resume's impact., bulletPointLength=Many of the bullet points are too lengthy to maintain engagement. Shortening them to focus on the most critical aspects of each role will enhance clarity and reader retention., scale=100}, qualityAddOn={feedback=While the resume avoids most buzzwords, there are areas where clarity and specificity could be improved. Ensuring consistency in date formats and eliminating personal pronouns will benefit overall professionalism., score=59, buzzwordsCliches=The resume generally avoids buzzwords, but specificity can be improved. Replacing vague terms with specific examples of contributions will add more value to statements., datesFormatting=Date formatting is inconsistent in some sections, which can confuse the reader. 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