Call Details

Bolna ID: ce78ed4d-bb76-48da-9739-1896bc2a5e27

Phone: +918379964939

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 192.30s

Cost: ₹36.23

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-09 14:57:58

Ended:
Not set

Last Processed:
2025-10-09 15:02:55

Last Retry At:
2025-10-09 15:02:55

Next Retry Scheduled:
2025-10-09 15:06:43

Next Call Scheduled:
2025-10-09 15:06:43

Call Timeline 12
2025-10-09 14:57:59
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 14:58:03
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 14:58:04
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 14:58:15
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 15:00:56
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 15:00:56, message=Fallback additional details fetch scheduled}
2025-10-09 15:01:43
COMPLETED MAIN
CALLBACK_UPDATE
₹25.73
Duration: 192.30s
2025-10-09 15:01:43
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-09 15:01:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-09 15:01:48
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68e78104bd30404e7f302865, scheduled_for=2025-10-09T15:31:48.580657151}
2025-10-09 15:02:55
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 15:02:55, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-09 15:02:55
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 15:02:55, message=Successfully fetched and saved additional details}
2025-10-09 15:03:00
COMPLETED MAIN
CALLBACK_UPDATE
₹36.23
Duration: 192.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Scheduled, disposition_3=Customer requested call back tomorrow evening}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi BIPIN, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yes ma'am
assistant:  Thanks, BIPIN! We have your experience
user:  just before two days
assistant:  Got it, BIPIN. We have your experience as ten years, is that correct?
user:  yes
assistant:   What kind of roles are you targeting?
user:  i'm looking in quality assurance
assistant:   Quality assurance, great! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes ma'am yes
assistant:   Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Your score was sixty one point four out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  yes ma'am
assistant:   That’s good to hear! Are these calls relevant to the quality assurance roles you want?
user:  i think it's good
assistant:    That’s a
user:  not not best but it's good
assistant:    I understand, BIPIN. Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  no no i customize
assistant:    That’s
user:  according to the job profile
assistant:   Perfect, BIPIN! But your score shows some gaps. Your resume might be missing key keywords ATS looks for. Does that make sense?
user:  yes yes action
assistant:    Exactly! Your resume needs to act like a magnet, pulling in the right jobs by highlighting skills and achievements for each role. Want me to explain how Outspark can help you with this?
user:  sorry ma'am
assistant:   No worries, BIPIN! I just wanted to say Outspark has helped over two lakh people, including CEOs and VPs, get more interview calls. Would you like to know how we can help you too?
user:  sorry ma'am
assistant:    It’s okay, BIPIN
user:  i will call you back later on this mobile number
assistant:   Sure, BIPIN! What time should I call you back today or tomorrow?
user:  tomorrow it will be great
assistant:    Perfect, BIPIN
user:  for this discussion
assistant:    What time tomorrow works best for you, BIPIN?
user:  evening
assistant:    Got it, BIPIN. I’ll call you tomorrow evening then. Looking forward to helping you boost your resume!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi BIPIN, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yes ma'am
assistant:  Thanks, BIPIN! We have your experience
user:  just before two days
assistant:  Got it, BIPIN. We have your experience as ten years, is that correct?
user:  yes
assistant:   What kind of roles are you targeting?
user:  i'm looking in quality assurance
assistant:   Quality assurance, great! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes ma'am yes
assistant:   Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Your score was sixty one point four out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  yes ma'am
assistant:   That’s good to hear! Are these calls relevant to the quality assurance roles you want?
user:  i think it's good
assistant:    That’s a
user:  not not best but it's good
assistant:    I understand, BIPIN. Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  no no i customize
assistant:    That’s
user:  according to the job profile
assistant:   Perfect, BIPIN! But your score shows some gaps. Your resume might be missing key keywords ATS looks for. Does that make sense?
user:  yes yes action
assistant:    Exactly! Your resume needs to act like a magnet, pulling in the right jobs by highlighting skills and achievements for each role. Want me to explain how Outspark can help you with this?
user:  sorry ma'am
assistant:   No worries, BIPIN! I just wanted to say Outspark has helped over two lakh people, including CEOs and VPs, get more interview calls. Would you like to know how we can help you too?
user:  sorry ma'am
assistant:    It’s okay, BIPIN
user:  i will call you back later on this mobile number
assistant:   Sure, BIPIN! What time should I call you back today or tomorrow?
user:  tomorrow it will be great
assistant:    Perfect, BIPIN
user:  for this discussion
assistant:    What time tomorrow works best for you, BIPIN?
user:  evening
assistant:    Got it, BIPIN. I’ll call you tomorrow evening then. Looking forward to helping you boost your resume!
assistant: Call will now disconnect
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Context Details
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