Call Details

Bolna ID: 415185f4-dac1-42b7-8c44-d6cfaa9634b7

Phone: +917727914046

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 39.30s

Cost: ₹8.77

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-09 14:33:56

Ended:
Not set

Last Processed:
2025-10-09 14:36:55

Last Retry At:
2025-10-09 14:36:55

Next Retry Scheduled:
2025-10-09 14:40:02

Next Call Scheduled:
2025-10-09 14:40:02

Call Timeline 11
2025-10-09 14:33:57
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 14:33:59
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 14:34:00
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 14:34:10
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 14:35:02
COMPLETED MAIN
CALLBACK_UPDATE
₹5.77
Duration: 39.30s
2025-10-09 14:35:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-09 14:35:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-09 14:35:06
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68e77ac2bd30404e7f302783, scheduled_for=2025-10-09T15:05:06.369830355}
2025-10-09 14:35:09
COMPLETED MAIN
CALLBACK_UPDATE
₹8.77
Duration: 39.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Call back scheduled, disposition_3=After 6 PM}}}
2025-10-09 14:36:55
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 14:36:55, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-09 14:36:55
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 14:36:55, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi DIVYANSHU, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  oh no no i'm
assistant:  No
user:  the letter right now you can please call me after some time
assistant:  Sure, what time can I call you back today or tomorrow, DIVYANSHU?
user:  after six
assistant:   Got it, I’ll call you back after six today. Just to confirm, are you
user:  yes thank you so much
assistant:   You’re welcome, DIVYANSHU! Looking forward to our chat after six. Have a great day!
assistant: Call will now disconnect
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user:  hello
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user:  oh no no i'm
assistant:  No
user:  the letter right now you can please call me after some time
assistant:  Sure, what time can I call you back today or tomorrow, DIVYANSHU?
user:  after six
assistant:   Got it, I’ll call you back after six today. Just to confirm, are you
user:  yes thank you so much
assistant:   You’re welcome, DIVYANSHU! Looking forward to our chat after six. Have a great day!
assistant: Call will now disconnect
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Context Details
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