Call Details
Bolna ID:
c94ae65c-078d-4514-813d-7db52b50b8e1
Phone: +918547606632
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 159.00s
Cost: ₹33.23
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-09 14:02:56
Ended:
Not set
Last Processed:
2025-10-09 14:07:55
Last Retry At:
2025-10-09 14:07:55
Next Retry Scheduled:
2025-10-09 14:11:12
Next Call Scheduled:
2025-10-09 14:11:12
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Amal, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: the family's in charge option
assistant: Sorry, Amal, I didn’t catch that. Could you please repeat?
user: yeah i'm looking for a trainer
assistant: Got it, Amal. You have about ten years of experience, right? What kind of trainer roles are
user: no
assistant: Okay, Amal, what kind of roles are you targeting then?
user: donuts donuts
assistant: Amal, I’m not sure I understood that. Could you please tell me what roles you are targeting?
user: dot on developer
assistant: Thanks, Amal. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes i know
assistant: Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Your score was sixty two point eight out of one hundred. That’s below the eighty mark ATS prefers. Are you getting enough relevant interview calls with this resume?
user: yes ma'am
assistant: That’s good to hear, Amal! Are these calls for the kind of developer roles you want?
user: hello
assistant: Hi Amal! Are the interview calls you’re getting relevant to the developer roles you want?
user: yes
assistant: Nice! Are you customizing your resume for each job to match keywords, or using the same
user: no
assistant: That
user: yes
assistant: Hmm, that might be why you’re missing out. Your resume score shows it lacks key ATS-friendly keywords and formatting. Makes sense?
user: yeah i'm trying to
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user: no thanks
assistant: Amal, I get it, but missing
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user: hello
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user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: the family's in charge option
assistant: Sorry, Amal, I didn’t catch that. Could you please repeat?
user: yeah i'm looking for a trainer
assistant: Got it, Amal. You have about ten years of experience, right? What kind of trainer roles are
user: no
assistant: Okay, Amal, what kind of roles are you targeting then?
user: donuts donuts
assistant: Amal, I’m not sure I understood that. Could you please tell me what roles you are targeting?
user: dot on developer
assistant: Thanks, Amal. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes i know
assistant: Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Your score was sixty two point eight out of one hundred. That’s below the eighty mark ATS prefers. Are you getting enough relevant interview calls with this resume?
user: yes ma'am
assistant: That’s good to hear, Amal! Are these calls for the kind of developer roles you want?
user: hello
assistant: Hi Amal! Are the interview calls you’re getting relevant to the developer roles you want?
user: yes
assistant: Nice! Are you customizing your resume for each job to match keywords, or using the same
user: no
assistant: That
user: yes
assistant: Hmm, that might be why you’re missing out. Your resume score shows it lacks key ATS-friendly keywords and formatting. Makes sense?
user: yeah i'm trying to
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user: no thanks
assistant: Amal, I get it, but missing
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However, slight trimming of verbose content could make it even more impactful., score=58, bulletPointsCount=The number of bullet points is reasonable but could be optimized for better readability and impact. Focus on the most critical points per experience to lessen cognitive load., fillerWords=The presence of filler words is minimal, which is good. Continue to refine sentences to ensure each word contributes directly to the stated experience or skill., bulletPointLength=Some bullet points are overly lengthy, reducing their effectiveness. Strive for brevity to ensure each point clearly and quickly communicates the intended message., scale=100}, qualityAddOn={feedback=The quality of the resume is generally good but could benefit from the elimination of some generic terms. Ensuring consistent date formats throughout and more active voice usage will improve the quality., score=62, buzzwordsCliches=Some clichés and buzzwords are present that can detract from the professionalism of the resume. Strive to use specific and unique phrases to better showcase your individual skills., datesFormatting=Date formats are inconsistent at times, which can confuse the reader. Make sure that every date is formatted consistently throughout the resume to maintain clarity., activeVoice=Active voice is used adequately, but there is room for improvement by avoiding passive constructs. Emphasizing results with an active voice may enhance the impact of the content., scale=100, personalPronounsUsage=The resume appropriately avoids personal pronouns, maintaining professionalism. This helps in achieving a more formal tone in the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T08:33:00.877767, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 08:33:00, id=c94ae65c-078d-4514-813d-7db52b50b8e1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 08:32:56, status=ringing}
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However, the contact details need better formatting to enhance readability., score=66, readability=The overall readability is fair but could be improved with better spacing and formatting of contact details. As it stands, some sections appear cluttered, affecting the flow when reading., essentialSectionsPresence=Essential sections like Education and Experience are present, but the Experience section is not in reverse chronological order. Consider placing the most recent job experience at the top to adhere to standard practices., scale=100}, atsReadabilityScore={feedback=The resume is fairly compatible with ATS systems, featuring key information prominently. However, more industry-specific keywords would improve matching accuracy., score=68, scale=100, keyElementsReadableByATS=The key elements such as the name, position, and contact information are placed well for ATS systems to parse. 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This helps in achieving a more formal tone in the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T08:32:59.343019, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 08:32:59, id=c94ae65c-078d-4514-813d-7db52b50b8e1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 08:32:56, status=initiated}
Context Details
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