Call Details

Bolna ID: 429862fd-7b2c-4657-895d-2d6e5c0a8286

Phone: +919608236057

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-09 13:24:01

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-09 13:35:31

Next Call Scheduled:
2025-10-09 13:35:31

Call Timeline 14
2025-10-09 13:24:02
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 13:24:05
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 13:24:07
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 13:24:33
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 13:24:33
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-09 13:24:33
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-09 13:29:56
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=7a9815ca-c8e3-4f74-be71-c67765a69095}
2025-10-09 13:30:31
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=7a9815ca-c8e3-4f74-be71-c67765a69095, status=BUSY, attempt_no=1}
2025-10-09 13:30:31
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-09 13:30:31
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=7a9815ca-c8e3-4f74-be71-c67765a69095}
2025-10-09 13:35:56
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3234d272-a12f-4c01-af34-87709ec7f41d}
2025-10-09 13:36:29
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3234d272-a12f-4c01-af34-87709ec7f41d, status=BUSY, attempt_no=2}
2025-10-09 13:36:29
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-09 13:36:29
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3234d272-a12f-4c01-af34-87709ec7f41d}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-09 07:59:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T07:59:56.032425, scheduled_at=2025-10-09T07:59:56.0324, custom_extractions=null, telephony_data={duration=0.0, to_number=+919608236057, provider_call_id=91e5c0a8-a8db-40ef-92ea-55ecb29ff0fe, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919608236057, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=429862fd-7b2c-4657-895d-2d6e5c0a8286, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T08:00:31.06515, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 08:00:31, id=7a9815ca-c8e3-4f74-be71-c67765a69095, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:59:56, status=busy}

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{created_at_str=2025-10-09 07:54:02, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T07:54:02.344166, scheduled_at=2025-10-09T07:54:02.344138, custom_extractions=null, telephony_data={duration=0.0, to_number=+919608236057, provider_call_id=e85f9d57-ebef-402e-86b4-bbd5d78848c3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919608236057, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 13:12:59, callback_request_id=null, is_callback=null, fullName=EJAZ, resume_review_id=68e7673f9f941c720e6fd7e6, reviewDetails={overallScore={score=49.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks a clear and structured format, making it overwhelming and difficult to navigate. Essential sections are somewhat present but not in the ideal order for readability and coherence., score=53, readability=The abundant text and lack of proper sectioning impact the readability significantly. It’s crucial to ensure that key information is displayed in a format that's easy to skim through, such as bulleted points instead of dense paragraphs., essentialSectionsPresence=Important sections like 'Experience' and 'Education' are present, but they are not clearly and effectively structured. There is a need to reorder these sections for proper chronological understanding, starting with the most recent roles., scale=100}, atsReadabilityScore={feedback=Content is poorly structured for ATS systems, potentially hindering the extraction of key information. Adopting a more standardized header format would improve this., score=51, scale=100, keyElementsReadableByATS=Some critical information such as role titles and dates don't stand out due to formatting issues, which could confuse ATS. Ensure that sections like Experience and Skills are distinctly laid out and formatted in a readable way.}, impact={feedback=The resume lacks quantifiable achievements, which diminishes its overall impactfulness. There is significant room for improving the language to focus more on accomplishments and results rather than just duties., score=50, spellCheck=Spelling errors or inconsistencies were noted, affecting the document's professionalism. Regular proofreading or using digital tools can help mitigate these errors., bulletPointsUsage=Bullet points are absent, reducing the clarity and impact of the resume's contents. Short, structured bullet points would improve both the presentation and effectiveness of the listed experiences., weakActionVerbs=The resume uses general descriptions rather than strong, active verbs which would convey a higher level of impact. Opt for action words like 'led,' 'developed,' or 'achieved' for a stronger narrative of capabilities., scale=100, quantifyingImpact=Quantifiable achievements are missing. Including metrics like percentages, sales figures, or project outcomes could greatly enhance impact by illustrating concrete successes., repetitionAvoidance=There seems to be some repetition of roles and duties across different positions which could be condensed. This reduces readability and diminishes the distinctive accomplishments of each job., accomplishmentLanguage=The language doesn't clearly convey accomplishments or results. It should shift focus from responsibilities to highlighting direct impacts made in each role.}, crispness={feedback=The resume suffers from excessive verbosity. Streamlining the content and reducing redundancy is essential to achieve a more concise and impactful presentation., resumeLength=The resume is overly lengthy given the experience level, stretching across numerous pages unnecessarily. Aim to condense it to a single or two pages max to maintain reader engagement., score=44, bulletPointsCount=Given the narrative style, precise bullet points are absent, meaning there's a lack of focus in the presentation. Introducing crisp bullet points could clarify details that are currently buried in text., fillerWords=There are many unnecessary filler words that dilute the main points. Eliminate these to improve the strength and clarity of each statement., bulletPointLength=In places where points may exist, they are more like lengthy paragraphs rather than succinct statements. Shortening these to key phrases would improve clarity and impact., scale=100}, qualityAddOn={feedback=The utilization of vague terms and inconsistencies such as in dates lowers the quality of the resume. Sticking to detailed, specific language and consistent format would enhance professionalism., score=48, buzzwordsCliches=There is a reliance on vague buzzwords and clichés which fail to give a distinctive impression to the prospective employer. Replace with specific examples and achievements., datesFormatting=Dates are presented inconsistently throughout the document. Standardizing date formats (e.g., MM/YYYY) would enhance clarity and professional appearance., activeVoice=There is a noticeable lack of active voice, which weakens the presentation of achievements. 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