Call Details

Bolna ID: 8878bbc4-9f6c-4eee-9f16-8bb24462cd4d

Phone: +918056304142

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-09 13:12:01

Ended:
Not set

Last Processed:
2025-10-09 13:23:55

Last Retry At:
2025-10-09 13:23:55

Next Retry Scheduled:
2025-10-09 13:17:56

Next Call Scheduled:
2025-10-09 13:17:56

Call Timeline 14
2025-10-09 13:12:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 13:12:05
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 13:12:07
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 13:12:56
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 13:12:56
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-09 13:12:56
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-09 13:18:56
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f7a72fb7-5d79-42f4-8914-7c53a2320fa8}
2025-10-09 13:22:33
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f7a72fb7-5d79-42f4-8914-7c53a2320fa8, status=COMPLETED, attempt_no=1}
2025-10-09 13:22:33
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=f7a72fb7-5d79-42f4-8914-7c53a2320fa8, attempt_no=1, reason=Retry attempt succeeded}
2025-10-09 13:22:33
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f7a72fb7-5d79-42f4-8914-7c53a2320fa8}
2025-10-09 13:22:44
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f7a72fb7-5d79-42f4-8914-7c53a2320fa8, status=COMPLETED, attempt_no=1}
2025-10-09 13:22:44
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=f7a72fb7-5d79-42f4-8914-7c53a2320fa8, attempt_no=1, reason=Retry attempt succeeded}
2025-10-09 13:22:44
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f7a72fb7-5d79-42f4-8914-7c53a2320fa8}
2025-10-09 13:23:55
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 13:23:55, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to chat?
user:  yeah tell me madam
assistant:  Great! I see you checked your resume score with us today. Are you looking for a job change or just updating your resume?
user:  yeah yes
assistant:   Awesome! You have ten years of experience, right? What kind of roles are you targeting?
user:  quality executive madam
assistant:   Quality executive
user:  quality control department है
assistant:   Quality control department, got it! Are you aware of ATS, the software that filters resumes before HR sees them?
user:  no no no i'm
assistant:   No worries! ATS is like a gatekeeper; if your resume isn’t ATS-friendly, it might get rejected before reaching HR. Does that make sense?
user:  yeah ok
assistant:   Your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  which company madam
assistant:    I mean, are
user:  what type of industries
assistant:    I meant, are you getting interview calls for quality control roles in the industries you want?
user:  yeah yes madam
assistant:    That’s good to hear! Are these calls matching the kind of roles you want exactly?
user:  ok
assistant:    Are you customizing your resume for each job or using the same one for all applications?
user:  this is resume paid service
assistant:    Yes, it is! A paid service, but it helps you get more interview calls by making your resume ATS-friendly and job-specific. Worth it, right?
user:  how much madam
assistant:    You get ten ATS-friendly resumes, ten cover letters, ten interview prep kits, plus LinkedIn profile review and a 14-day post calendar—all for just rupees two thousand plus GST. Interested?
user:  okay i will
assistant:  Awesome! I’ll send you the payment link on WhatsApp right away. Ready to boost your career!
user:  ok
assistant:   Great
user:  i will think then after i will
assistant:   Totally get it! But remember, this discount lasts only three days. Can I call you back tomorrow to check?
user:  okay okay fine
assistant:   Perfect! What time should I call you tomorrow?
user:  tomorrow evening seven o'clock
assistant:    Got it! I’ll call you tomorrow at seven in the evening. Looking forward to helping you!
assistant: Call will now disconnect
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The user confirmed they are receiving interview calls but did not know much about ATS. Anita offered a paid service that includes ten ATS-friendly resumes, cover letters, interview prep kits, and a LinkedIn profile review for a total of 2000 rupees plus GST. The user expressed interest but wanted to think it over. Anita mentioned a limited-time discount and scheduled a follow-up call for the next evening at 7 PM to discuss further. The call concluded with Anita confirming the follow-up., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Interested - Willing to Buy", "disposition_3": "Will Think and Decide"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Willing to Buy, disposition_3=Will Think and Decide}}}, smart_status=rescheduled, conversation_duration=170.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1917, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=177, input=555}, azure_gpt-4_1-mini={output=421, input=37603}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=177, input=555, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=421, input=37603, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=119, input=37345, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:48:56, status=completed}

{created_at_str=2025-10-09 07:48:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=21.32, batch_id=null, cost_breakdown={synthesizer=19.17, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=19.17}, llm=2.152, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.019000000000000003, extraction=0, conversation=1.573, hangup=0.56}}, created_at=2025-10-09T07:48:56.081248, scheduled_at=2025-10-09T07:48:56.08122, custom_extractions=null, telephony_data={duration=0.0, to_number=+918056304142, provider_call_id=e2f2dcd4-56d1-4ca3-b227-47e3591c5234, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918056304142, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8878bbc4-9f6c-4eee-9f16-8bb24462cd4d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to chat?
user:  yeah tell me madam
assistant:  Great! I see you checked your resume score with us today. Are you looking for a job change or just updating your resume?
user:  yeah yes
assistant:   Awesome! You have ten years of experience, right? What kind of roles are you targeting?
user:  quality executive madam
assistant:   Quality executive
user:  quality control department है
assistant:   Quality control department, got it! Are you aware of ATS, the software that filters resumes before HR sees them?
user:  no no no i'm
assistant:   No worries! ATS is like a gatekeeper; if your resume isn’t ATS-friendly, it might get rejected before reaching HR. Does that make sense?
user:  yeah ok
assistant:   Your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  which company madam
assistant:    I mean, are
user:  what type of industries
assistant:    I meant, are you getting interview calls for quality control roles in the industries you want?
user:  yeah yes madam
assistant:    That’s good to hear! Are these calls matching the kind of roles you want exactly?
user:  ok
assistant:    Are you customizing your resume for each job or using the same one for all applications?
user:  this is resume paid service
assistant:    Yes, it is! A paid service, but it helps you get more interview calls by making your resume ATS-friendly and job-specific. Worth it, right?
user:  how much madam
assistant:    You get ten ATS-friendly resumes, ten cover letters, ten interview prep kits, plus LinkedIn profile review and a 14-day post calendar—all for just rupees two thousand plus GST. Interested?
user:  okay i will
assistant:  Awesome! I’ll send you the payment link on WhatsApp right away. Ready to boost your career!
user:  ok
assistant:   Great
user:  i will think then after i will
assistant:   Totally get it! But remember, this discount lasts only three days. Can I call you back tomorrow to check?
user:  okay okay fine
assistant:   Perfect! What time should I call you tomorrow?
user:  tomorrow evening seven o'clock
assistant:    Got it! I’ll call you tomorrow at seven in the evening. Looking forward to helping you!
assistant: Call will now disconnect
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The user confirmed they are receiving interview calls but did not know much about ATS. Anita offered a paid service that includes ten ATS-friendly resumes, cover letters, interview prep kits, and a LinkedIn profile review for a total of 2000 rupees plus GST. The user expressed interest but wanted to think it over. Anita mentioned a limited-time discount and scheduled a follow-up call for the next evening at 7 PM to discuss further. The call concluded with Anita confirming the follow-up., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=170.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1917, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=177, input=555}, azure_gpt-4_1-mini={output=421, input=37603}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=177, input=555, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=421, input=37603, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=119, input=37345, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:48:56, status=call-disconnected}

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