Call Details

Bolna ID: dbc997a8-293d-4135-beaa-c552d8fe0db1

Phone: +919842578934

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 43.70s

Cost: ₹5.55

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-09 12:53:57

Ended:
Not set

Last Processed:
2025-10-09 12:56:55

Last Retry At:
2025-10-09 12:56:55

Next Retry Scheduled:
2025-10-09 13:00:07

Next Call Scheduled:
2025-10-09 13:00:07

Call Timeline 10
2025-10-09 12:53:57
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 12:54:01
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:54:03
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:54:11
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:55:07
COMPLETED MAIN
CALLBACK_UPDATE
₹2.55
Duration: 43.70s
2025-10-09 12:55:07
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-09 12:55:07
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-09 12:55:16
COMPLETED MAIN
CALLBACK_UPDATE
₹5.55
Duration: 43.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Outcome, disposition_2=No Sale, disposition_3=No Interest}}}
2025-10-09 12:56:55
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 12:56:55, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-09 12:56:55
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 12:56:55, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Lavanya, this is Anita from Outspark. Is it a good time to chat?
user:  yeah
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assistant: Call will now disconnect
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user:  hello
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user:  yeah
assistant:  Great! I see you checked your resume score with us today. Are you looking for a job change or just updating your resume?
assistant: Call will now disconnect
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{created_at_str=2025-10-09 07:23:57, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T07:23:57.557349, scheduled_at=2025-10-09T07:23:57.557325, custom_extractions=null, telephony_data={duration=0.0, to_number=+919842578934, provider_call_id=a615747a-d7c2-46a9-9d09-c9bf7ca6e2f4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919842578934, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 12:43:24, callback_request_id=null, is_callback=null, fullName=Lavanya, resume_review_id=68e7606718c34103788d0010, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains all essential sections like experience, education, and skills, contributing to clarity. However, the addition of a profile summary could improve immediate clarity for the reader., score=65, readability=The resume is mostly readable, but the dense text blocks in some sections can detract from quick readability. Breaking information into shorter paragraphs or adding subheadings could enhance readability., essentialSectionsPresence=The education and experience sections are present but could benefit from a reverse chronological order to better emphasize recent accomplishments., scale=100}, atsReadabilityScore={feedback=Most key elements are potentially scannable by ATS, but more keywords relevant to the role and industry could enhance the compatibility scores. The absence of headers for some sections could hinder smooth parsing by ATS., score=63, scale=100, keyElementsReadableByATS=Contact and education details are clearly stated and should be easily interpreted by ATS. Incorporating section headers wherever possible will improve parseability and subsequent ATS scoring.}, impact={feedback=Bullet points are used effectively in certain areas, but there's room for more impactful statements. The resume could better communicate achievements through quantifiable outcomes., score=58, spellCheck=The resume generally appears to be free of spelling mistakes, reflecting attention to detail in proofreading., bulletPointsUsage=While bullet points are employed, many lack clarity or quantifiable achievements which can make accomplishments seem vague., weakActionVerbs=The resume contains some passive or weak verbs that lessen the perceived impact. Replacing these with strong, active verbs can improve engagement., scale=100, quantifyingImpact=There is limited use of quantification to demonstrate past impact. Incorporating more specific numbers or percentages would strengthen the perceived accomplishments., repetitionAvoidance=Some repetition exists in the description of responsibilities. Varying the language could make the content more engaging and impactful., accomplishmentLanguage=Result-driven language could be more prevalent throughout the document. Currently, the language mostly describes duties rather than outcomes.}, crispness={feedback=The resume's length is reasonably justified by the experience level but could be more concise. Some bullet points are overly lengthy and would benefit from tighter phrasing to remove ambiguity., resumeLength=The resume is lengthy for its content, suggesting a need for further condensation to focus on key accomplishments., score=56, bulletPointsCount=There are many bullet points, but they often lack succinctness. A balance must be struck to maintain readability and impact., fillerWords=The resume contains filler words that detract from its professional tone and should be minimized for clarity., bulletPointLength=Several bullet points are excessively long, impacting readability. Conciseness should be improved to streamline the information presented., scale=100}, qualityAddOn={feedback=There is occasional reliance on clichés and buzzwords, which should be substituted with more specific examples. The active voice is used periodically but could be more dominant to convey a stronger impression., score=59, buzzwordsCliches=Terms like 'results-driven' and 'eager' are clichés that should be backed with concrete examples of achievements., datesFormatting=Date formats are inconsistent, and should be standardized throughout the document to avoid confusion., activeVoice=Active voice is used intermittently, but increasing its frequency can enhance the resume's impact and engagement., scale=100, personalPronounsUsage=Personal pronouns are largely avoided, which is typical for modern resume standards. This helps maintain a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T07:24:00.507568, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:24:00, id=dbc997a8-293d-4135-beaa-c552d8fe0db1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:23:57, status=initiated}
Context Details
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