Dashboard

{created_at_str=2025-10-09 07:11:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=2.76, batch_id=null, cost_breakdown={synthesizer=2.06, transcriber=0.408, synthesizer_breakdown={welcome_message=0, conversation=2.06}, llm=0.29400000000000004, platform=0, transcriber_breakdown={analytics=0, conversation=0.408}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.231, hangup=0.059}}, created_at=2025-10-09T07:11:56.034108, scheduled_at=2025-10-09T07:11:56.034084, custom_extractions=null, telephony_data={duration=0.0, to_number=+918233457452, provider_call_id=4bb8b14e-bf3f-4e94-80f3-11dfa447036a, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918233457452, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4fff4cec-a8b4-464b-aa23-2bc24e65846e, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  no ma'am actually i'm not interested i'm just trying to
assistant:  No
user:  check the outlet which you have
assistant:  Sorry, I didn’t get that. Could you please repeat?
, updated_at=2025-10-09T07:12:43.035722, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:12:43, id=6e6541a3-b5f0-4312-aaa8-e7cd8d43bcfa, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to talk. The user responds that they are not interested and is trying to check the outlet. The agent asks for clarification as they did not understand the user's statement., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=26.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=26.599937, provider_connected=false}, transcriber_duration=26.599937, transcriber_model=nova-3, synthesizer_characters=206, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=55, input=81}, azure_gpt-4_1-mini={output=51, input=5575}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=55, input=81, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=51, input=5575, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3936, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:11:56, status=call-disconnected}

{created_at_str=2025-10-09 07:11:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T07:11:56.034108, scheduled_at=2025-10-09T07:11:56.034084, custom_extractions=null, telephony_data={duration=0.0, to_number=+918233457452, provider_call_id=4bb8b14e-bf3f-4e94-80f3-11dfa447036a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918233457452, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4fff4cec-a8b4-464b-aa23-2bc24e65846e, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T07:12:06.428137, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:12:06, id=6e6541a3-b5f0-4312-aaa8-e7cd8d43bcfa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:11:56, status=in-progress}

{created_at_str=2025-10-09 07:11:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T07:11:56.034108, scheduled_at=2025-10-09T07:11:56.034084, custom_extractions=null, telephony_data={duration=0.0, to_number=+918233457452, provider_call_id=4bb8b14e-bf3f-4e94-80f3-11dfa447036a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918233457452, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4fff4cec-a8b4-464b-aa23-2bc24e65846e, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T07:11:58.488066, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:11:58, id=6e6541a3-b5f0-4312-aaa8-e7cd8d43bcfa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:11:56, status=ringing}

{created_at_str=2025-10-09 07:11:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T07:11:56.034108, scheduled_at=2025-10-09T07:11:56.034084, custom_extractions=null, telephony_data={duration=0.0, to_number=+918233457452, provider_call_id=4bb8b14e-bf3f-4e94-80f3-11dfa447036a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918233457452, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4fff4cec-a8b4-464b-aa23-2bc24e65846e, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T07:11:57.358477, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:11:57, id=6e6541a3-b5f0-4312-aaa8-e7cd8d43bcfa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:11:56, status=initiated}