Call Details
Bolna ID:
5675de1c-0a8d-4874-92a4-b2746ff0a7d0
Phone: +918947973266
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 41.50s
Cost: ₹7.95
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-09 12:34:58
Ended:
Not set
Last Processed:
2025-10-09 12:37:55
Last Retry At:
2025-10-09 12:37:55
Next Retry Scheduled:
2025-10-09 12:41:16
Next Call Scheduled:
2025-10-09 12:41:16
Call Timeline 10
Call History (Raw Callbacks) 5
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user: this call is now being recorded
assistant: Hi MUKESH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: hello
assistant: Hi MUKESH! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes ma'am
assistant: Great! You have around ten years of experience, right? What kind of roles are you targeting?
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user: this call is now being recorded
assistant: Hi MUKESH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: hello
assistant: Hi MUKESH! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes ma'am
assistant: Great! You have around ten years of experience, right? What kind of roles are you targeting?
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This adherence is beneficial in keeping a focus on skills and experiences objectively.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T07:05:02.711113, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:05:02, id=5675de1c-0a8d-4874-92a4-b2746ff0a7d0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:04:58, status=ringing}
{created_at_str=2025-10-09 07:04:58, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T07:04:58.971841, scheduled_at=2025-10-09T07:04:58.971814, custom_extractions=null, telephony_data={duration=0.0, to_number=+918947973266, provider_call_id=78138eb0-fda0-461c-8b4a-105d8efff871, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918947973266, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 12:24:25, callback_request_id=null, is_callback=null, fullName=MUKESH, resume_review_id=68e75bda9f941c720e6fd25f, reviewDetails={overallScore={score=51, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout is cluttered and lacks professional structure, leading to potential readability issues. Essential sections like Work Experience and Education are present but are not distinctly separated, reducing overall readability., score=58, readability=The readability of the resume is hampered by inconsistent formatting and a mix of bullet points and paragraphs that confuses the flow. Text alignment and section headers could be improved for better clarity and usability., essentialSectionsPresence=While the resume contains critical sections such as Work Experience and Education, the lack of a Skills or Summary section is a notable omission. Moreover, the Personal Profile section appears redundant and obstructs concise presentation., scale=100}, atsReadabilityScore={feedback=ATS readability is hindered by poor organization, particularly with inconsistent labeling and sectioning. Industry-specific keywords are sparse; incorporating them would enhance its ATS compatibility., score=55, scale=100, keyElementsReadableByATS=Critical information like contact details and professional titles are present but not optimally organized for ATS scanning. Improved sectioning and labeling would ensure key information is captured effectively.}, impact={feedback=Impact is diminished due to the lack of quantifiable achievements and generic action verbs throughout the resume. Strengthening the language with specific numbers and more relevant verbs would greatly enhance the impact., score=52, spellCheck=No significant spelling errors were detected, which is a positive aspect. Nevertheless, a thorough review is advised to ensure nuanced grammatical accuracy and professionalism., bulletPointsUsage=Bullet points are used inconsistently, creating a disorganized flow within sections. A consistent structure for each role would improve the clarity and strength of the resume’s impact., weakActionVerbs=The resume frequently relies on weak action verbs, limiting the dynamic presentation of experience. Stronger, more industry-specific actions verbs should be considered to enhance engagement., scale=100, quantifyingImpact=The resume fails to present quantifiable achievements or metrics that highlight past performance effectively. Incorporating statistics or numbers to quantify accomplishments is essential to convey impact., repetitionAvoidance=There is noticeable repetition in action verbs, which detracts from the resume's variety and engagement. Utilizing varied verbs to describe distinct responsibilities would augment the narrative strength., accomplishmentLanguage=The lack of accomplishment-oriented language presents achievements in a mundane light. Focusing on results, such as "improved system efficiency by 30%", would better demonstrate expertise.}, crispness={feedback=The resume suffers from verbosity in sections that would benefit from concise bullet points. Filler words add unnecessary bulk, reducing the overall crispness, and detracting from immediate impact., resumeLength=Considering the applicant’s work experience, the resume is somewhat verbose and could be trimmed down effectively. Focusing on conciseness would allow relevant accomplishments to stand out., score=40, bulletPointsCount=The number of bullet points is excessive in some sections, leading to a cluttered presentation. Limiting bullet points to key achievements would sharpen focus and improve clarity., fillerWords=The text is laden with filler words that reduce the resume's precision and concise delivery of information. Eliminating such words would greatly enhance readability and engagement., bulletPointLength=Bullet points are frequently too long and fail to deliver a concise impact. Condensing these points into shorter, impactful statements would considerably improve readability., scale=100}, qualityAddOn={feedback=The resume lacks uniformity in certain stylistic elements, such as date formats and active voice, slightly undermining professionalism. Attention to these details would strengthen its overall quality., score=50, buzzwordsCliches=The use of general buzzwords and clichés weaken the specific skills and attributes the candidate might offer. Replacing vague phrases with specifics would communicate tangible skills better., datesFormatting=Inconsistencies in the formatting of dates can confuse readers, thus uniform formatting is crucial. Adopting a standard format such as mm/yyyy consistently across all roles would help., activeVoice=The use of passive voice in some instances weakens the assertion of responsibilities. Converting these to active voice would highlight proactivity and ownership of tasks., scale=100, personalPronounsUsage=The resume appropriately avoids personal pronouns, maintaining a professional tone. This adherence is beneficial in keeping a focus on skills and experiences objectively.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T07:05:01.669424, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:05:01, id=5675de1c-0a8d-4874-92a4-b2746ff0a7d0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:04:58, status=initiated}
Context Details
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