Call Details

Bolna ID: 83500395-020f-4b6d-ba4f-2ee5ee5287d1

Phone: +918600656493

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 243.90s

Cost: ₹43.17

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-09 12:25:58

Ended:
Not set

Last Processed:
2025-10-09 12:30:55

Last Retry At:
2025-10-09 12:30:55

Next Retry Scheduled:
2025-10-09 12:35:30

Next Call Scheduled:
2025-10-09 12:35:30

Call Timeline 12
2025-10-09 12:25:59
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 12:26:03
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:26:04
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:26:11
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:28:55
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 12:28:55, message=Fallback additional details fetch scheduled}
2025-10-09 12:30:30
COMPLETED MAIN
CALLBACK_UPDATE
₹29.67
Duration: 243.90s
2025-10-09 12:30:30
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-09 12:30:30
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-09 12:30:36
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68e75d94bd30404e7f3021b2, scheduled_for=2025-10-09T18:00}
2025-10-09 12:30:38
COMPLETED MAIN
CALLBACK_UPDATE
₹43.17
Duration: 243.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Wants to talk to human, disposition_3=Scheduled call with Senior Resume Sales Expert}}}
2025-10-09 12:30:55
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 12:30:55, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-09 12:30:55
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 12:30:55, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi JATIN, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes it is
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  for a job change
assistant:  Got it, JATIN. We have your experience as ten years, is that correct?
user:  no right experience is seven point five years
assistant:   Thanks for the update, JATIN. What kind of roles are you targeting?
user:  any role into learning and development fields
assistant:   Nice, learning and development is a great field. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes i am
assistant:   Perfect! Just to remind you, ATS helps HR shortlist the best profiles. If your resume isn’t ATS-friendly, it might get rejected before reaching HR. Makes sense?
user:  yes yes
assistant:   I see your resume score was sixty three out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  not enough
assistant:   Are you customizing your resume for every job to match keywords
user:  no no no no
assistant:   Hmm, that’s likely why you’re not getting enough calls. Your resume might be missing the right keywords, so ATS is rejecting it. Does that make sense?
user:  correct yes
assistant:    Your CV should be like a magnet, JATIN. It needs to highlight skills and achievements as per the role and domain. Without the right keywords, recruiters won’t see your profile even if you’re the right fit. Agree?
user:  yes
assistant:    So, two things: your resume might miss ATS keywords, and your job search method might not be the best. Can I explain more?
user:  yes
assistant:    There are two job markets: open, with regular job posts, and closed, with senior roles not open to all. Were you aware of this?
user:  no
assistant:    Ninety percent of hiring at your level is done by consultants who buy bulk databases from job sites. Big consultants use ATS software, smaller ones match keywords. That’s why you need an ATS-friendly CV with relevant keywords. Makes sense?
user:  yeah understood
assistant:   Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, get more visible to recruiters and calls from companies like Amazon and Uber?
user:  no
assistant:    Oh, JATIN, missing out on this could mean fewer interview calls. Outspark’s helped many land top roles. Don’t you want to see how it can work for you too?
user:  can you just connect me to someone human
assistant:  I’m a Resume
user:  who can speak to to me
assistant:  I’m a Resume Sales AI Agent, but I can connect you to a human right now. When’s a good time for you to talk?
user:  today evening six o'clock
assistant:   Perfect, JATIN. I’ll schedule a call with a Senior Resume Sales Expert for today at six. You’ll get a call then!
assistant: Call will now disconnect
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user:  yes
assistant:  Hi JATIN, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes it is
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  for a job change
assistant:  Got it, JATIN. We have your experience as ten years, is that correct?
user:  no right experience is seven point five years
assistant:   Thanks for the update, JATIN. What kind of roles are you targeting?
user:  any role into learning and development fields
assistant:   Nice, learning and development is a great field. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes i am
assistant:   Perfect! Just to remind you, ATS helps HR shortlist the best profiles. If your resume isn’t ATS-friendly, it might get rejected before reaching HR. Makes sense?
user:  yes yes
assistant:   I see your resume score was sixty three out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  not enough
assistant:   Are you customizing your resume for every job to match keywords
user:  no no no no
assistant:   Hmm, that’s likely why you’re not getting enough calls. Your resume might be missing the right keywords, so ATS is rejecting it. Does that make sense?
user:  correct yes
assistant:    Your CV should be like a magnet, JATIN. It needs to highlight skills and achievements as per the role and domain. Without the right keywords, recruiters won’t see your profile even if you’re the right fit. Agree?
user:  yes
assistant:    So, two things: your resume might miss ATS keywords, and your job search method might not be the best. Can I explain more?
user:  yes
assistant:    There are two job markets: open, with regular job posts, and closed, with senior roles not open to all. Were you aware of this?
user:  no
assistant:    Ninety percent of hiring at your level is done by consultants who buy bulk databases from job sites. Big consultants use ATS software, smaller ones match keywords. That’s why you need an ATS-friendly CV with relevant keywords. Makes sense?
user:  yeah understood
assistant:   Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, get more visible to recruiters and calls from companies like Amazon and Uber?
user:  no
assistant:    Oh, JATIN, missing out on this could mean fewer interview calls. Outspark’s helped many land top roles. Don’t you want to see how it can work for you too?
user:  can you just connect me to someone human
assistant:  I’m a Resume
user:  who can speak to to me
assistant:  I’m a Resume Sales AI Agent, but I can connect you to a human right now. When’s a good time for you to talk?
user:  today evening six o'clock
assistant:   Perfect, JATIN. I’ll schedule a call with a Senior Resume Sales Expert for today at six. You’ll get a call then!
assistant: Call will now disconnect
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Context Details
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