Call Details

Bolna ID: 0669d757-6484-4205-8b77-e36414f2e722

Phone: +919466128737

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-09 12:21:34

Ended:
Not set

Last Processed:
2025-10-09 12:35:56

Last Retry At:
2025-10-09 12:35:56

Next Retry Scheduled:
2025-10-09 12:33:48

Next Call Scheduled:
2025-10-09 12:33:48

Call Timeline 18
2025-10-09 12:21:35
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 12:21:38
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:21:40
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:22:29
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:22:29
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-09 12:22:29
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-09 12:27:56
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=43da6be0-5f63-4708-ab99-75b7712ba537}
2025-10-09 12:28:48
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=43da6be0-5f63-4708-ab99-75b7712ba537, status=NO_ANSWER, attempt_no=1}
2025-10-09 12:28:48
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-09 12:28:48
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=43da6be0-5f63-4708-ab99-75b7712ba537}
2025-10-09 12:33:56
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=2aaf1610-4325-484d-b4e4-a837bbb8b5df}
2025-10-09 12:34:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=2aaf1610-4325-484d-b4e4-a837bbb8b5df, status=COMPLETED, attempt_no=2}
2025-10-09 12:34:55
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=2aaf1610-4325-484d-b4e4-a837bbb8b5df, attempt_no=2, reason=Retry attempt succeeded}
2025-10-09 12:34:55
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=2aaf1610-4325-484d-b4e4-a837bbb8b5df}
2025-10-09 12:35:01
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=2aaf1610-4325-484d-b4e4-a837bbb8b5df, status=COMPLETED, attempt_no=2}
2025-10-09 12:35:01
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=2aaf1610-4325-484d-b4e4-a837bbb8b5df, attempt_no=2, reason=Retry attempt succeeded}
2025-10-09 12:35:01
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=2aaf1610-4325-484d-b4e4-a837bbb8b5df}
2025-10-09 12:35:56
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 12:35:56, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 11

{created_at_str=2025-10-09 07:03:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=7.65, batch_id=null, cost_breakdown={synthesizer=3.62, transcriber=0.592, synthesizer_breakdown={welcome_message=0, conversation=3.62}, llm=0.442, transfer_cost=0.0, platform=3.0, transcriber_breakdown={analytics=0, conversation=0.592}, network=0.925, llm_breakdown={analytics=0, summarization=0.008, extraction=0, conversation=0.314, hangup=0.12}}, created_at=2025-10-09T07:03:56.003832, scheduled_at=2025-10-09T07:03:56.003808, custom_extractions=null, telephony_data={duration=39.0, to_number=+919466128737, provider_call_id=c6b7862d-58e1-4514-a19a-a11243f14b8d, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/08511756-55b1-4f64-98b7-6f14354c02f2.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919466128737, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=0669d757-6484-4205-8b77-e36414f2e722, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes ma'am बताइए
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just
user:  not now ma'am i'm just checking
assistant:  Got it! Just checking is a smart move. Can I ask, how many years of experience do you have?
user:  it's around six
assistant:   Six years, nice! What kind of roles are you targeting?
, updated_at=2025-10-09T07:05:01.146991, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:05:01, id=2aaf1610-4325-484d-b4e4-a837bbb8b5df, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark and a user who is checking their resume score. Anita asks if it's a good time to talk, and the user confirms. She inquires about the user's job search status, to which the user responds that they are not currently looking for a job but are just checking their resume. Anita then asks about the user's experience, and the user mentions they have around six years of experience. Anita follows up by asking what kind of roles the user is targeting., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Lead Status", "disposition_2": "Not Interested", "disposition_3": "Just Checking"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead Status, disposition_2=Not Interested, disposition_3=Just Checking}}}, smart_status=dropped, conversation_duration=38.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=38.599937, provider_connected=false}, transcriber_duration=38.599937, transcriber_model=nova-3, synthesizer_characters=362, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=101, input=134}, azure_gpt-4_1-mini={output=87, input=7526}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=101, input=134, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=87, input=7526, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=28, input=7989, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:03:56, status=completed}

{created_at_str=2025-10-09 07:03:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=4.65, batch_id=null, cost_breakdown={synthesizer=3.62, transcriber=0.592, synthesizer_breakdown={welcome_message=0, conversation=3.62}, llm=0.442, platform=0, transcriber_breakdown={analytics=0, conversation=0.592}, network=0, llm_breakdown={analytics=0, summarization=0.008, extraction=0, conversation=0.314, hangup=0.12}}, created_at=2025-10-09T07:03:56.003832, scheduled_at=2025-10-09T07:03:56.003808, custom_extractions=null, telephony_data={duration=0.0, to_number=+919466128737, provider_call_id=c6b7862d-58e1-4514-a19a-a11243f14b8d, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919466128737, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=0669d757-6484-4205-8b77-e36414f2e722, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes ma'am बताइए
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just
user:  not now ma'am i'm just checking
assistant:  Got it! Just checking is a smart move. Can I ask, how many years of experience do you have?
user:  it's around six
assistant:   Six years, nice! What kind of roles are you targeting?
, updated_at=2025-10-09T07:04:52.761771, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:04:52, id=2aaf1610-4325-484d-b4e4-a837bbb8b5df, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark and a user who is checking their resume score. Anita asks if it's a good time to talk, and the user confirms. She inquires about the user's job search status, to which the user responds that they are not currently looking for a job but are just checking their resume. Anita then asks about the user's experience, and the user mentions they have around six years of experience. Anita follows up by asking what kind of roles the user is targeting., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=38.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=38.599937, provider_connected=false}, transcriber_duration=38.599937, transcriber_model=nova-3, synthesizer_characters=362, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=101, input=134}, azure_gpt-4_1-mini={output=87, input=7526}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=101, input=134, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=87, input=7526, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=28, input=7989, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:03:56, status=call-disconnected}

{created_at_str=2025-10-09 07:03:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T07:03:56.003832, scheduled_at=2025-10-09T07:03:56.003808, custom_extractions=null, telephony_data={duration=0.0, to_number=+919466128737, provider_call_id=c6b7862d-58e1-4514-a19a-a11243f14b8d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919466128737, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=0669d757-6484-4205-8b77-e36414f2e722, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T07:04:03.778868, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:04:03, id=2aaf1610-4325-484d-b4e4-a837bbb8b5df, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:03:56, status=in-progress}

{created_at_str=2025-10-09 07:03:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T07:03:56.003832, scheduled_at=2025-10-09T07:03:56.003808, custom_extractions=null, telephony_data={duration=0.0, to_number=+919466128737, provider_call_id=c6b7862d-58e1-4514-a19a-a11243f14b8d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919466128737, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=0669d757-6484-4205-8b77-e36414f2e722, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T07:03:58.852911, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 07:03:58, id=2aaf1610-4325-484d-b4e4-a837bbb8b5df, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 07:03:56, status=ringing}

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Replacing these with dynamic verbs like 'engineered' or 'orchestrated' might create a stronger impression., scale=100, quantifyingImpact=Few quantifiable achievements are mentioned; it would be beneficial to include more data-driven outcomes like 'achieved 150% of target sales.' Adding numbers to showcase success could significantly enhance impact., repetitionAvoidance=There is a noticeable repetition of responsibilities across different job roles which could be streamlined. Consolidating similar experiences can afford more space to discuss unique accomplishments., accomplishmentLanguage=The resume does include some result-oriented language, but this needs reinforcement with specific results. Highlighting how strategies led to positive outcomes can signal value to employers.}, crispness={feedback=The resume's length is adequate but some sections are overly verbose, which can affect readability and impact. Trimming unnecessary words and points would create a more concise overall document., resumeLength=Given the candidate's experience, the resume needs to maintain brevity, yet it seems slightly extended with some lingering descriptions. Reducing length by consolidating points will aid in a smoother read., score=55, bulletPointsCount=The number of bullet points per role is on the higher side, which may overwhelm readers. Aim for 3-5 impactful bullets per role for clarity and focus., fillerWords=The presence of filler words adds fluff, reducing the crispness of experience depiction. Eliminating phrases that do not add substance will improve focus and readability., bulletPointLength=Several bullet points are quite long and should be condensed to convey key information succinctly. Shortening bullet statements will better capture attention and signify well-organized content., scale=100}, qualityAddOn={feedback=The use of buzzwords like 'results-oriented' appears throughout and could be replaced with concrete examples of success. Dates are mostly consistent but lack a uniform format., score=61, buzzwordsCliches=Terms such as 'dedicated' and 'results-oriented' are overused, lacking specific backing examples. Using unique selling points and specific scenarios can sharpen the content., datesFormatting=Date formatting is inconsistent, using varying styles throughout the document. Adopting a single format like MM/YYYY improves consistency and professional appearance., activeVoice=The use of active voice is prevalent, enhancing the engagement level of the document. Maintaining this tone consistently across sections will uphold a direct narrative style., scale=100, personalPronounsUsage=There is limited use of personal pronouns, which suits professional standards. Continued avoidance in formal sections like Experience and Skills will enhance objectivity.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T06:51:38.123088, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 06:51:38, id=0669d757-6484-4205-8b77-e36414f2e722, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 06:51:35, status=initiated}
Context Details
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