Call Details

Bolna ID: deadb037-8f73-4245-b2e3-619f5a14f72d

Phone: +919158988544

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-09 12:07:54

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-09 12:20:30

Next Call Scheduled:
2025-10-09 12:20:30

Call Timeline 14
2025-10-09 12:07:55
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 12:07:58
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:08:00
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:08:53
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 12:08:53
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-09 12:08:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-09 12:14:32
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b626504d-b168-4043-94dd-8a1e166fa5f3}
2025-10-09 12:15:30
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b626504d-b168-4043-94dd-8a1e166fa5f3, status=NO_ANSWER, attempt_no=1}
2025-10-09 12:15:30
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-09 12:15:30
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b626504d-b168-4043-94dd-8a1e166fa5f3}
2025-10-09 12:20:31
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a42d73b7-2c25-4cbc-bd70-8052a0847188}
2025-10-09 12:21:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=a42d73b7-2c25-4cbc-bd70-8052a0847188, status=NO_ANSWER, attempt_no=2}
2025-10-09 12:21:28
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-09 12:21:28
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a42d73b7-2c25-4cbc-bd70-8052a0847188}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-09 06:37:55, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T06:37:55.080703, scheduled_at=2025-10-09T06:37:55.080682, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158988544, provider_call_id=9947cf5f-94d9-4f48-b08c-1832ba4457a2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919158988544, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 11:57:03, callback_request_id=null, is_callback=null, fullName=SARFARAZ, resume_review_id=68e755879f941c720e6fcfbc, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has essential sections like Experience, Education, and Professional Summary, but lacks cohesion due to unstructured formatting. Formatting could be improved to enhance readability, especially in section headers and subheaders for clarity., score=65, readability=Readability of the document is compromised by inconsistent formatting and dense text blocks, such as the Professional Experience section. Simplifying and structuring the sections will aid in better readability., essentialSectionsPresence=The resume includes important sections such as Professional Summary, Experience, and Education. However, there are excessive personal details under 'Personal Details' which are not needed., scale=100}, atsReadabilityScore={feedback=The layout is simple, ensuring that key ATS elements, such as job titles and companies, are correctly formatted and interpretable. However, including more industry-specific keywords could improve its ATS score further., score=68, scale=100, keyElementsReadableByATS=Key elements such as contact information, job titles, and dates are well-placed for ATS recognition. Ensuring keyword-rich content will enhance ATS compatibility without compromising readability.}, impact={feedback=The impact of the resume is moderate, with a need for more quantifiable achievements to boost impact. The Action verbs used are quite generic and miss the powerful impact stronger verbs could have., score=58, spellCheck=There are no significant spelling errors, but proofreading for grammatical consistency would still be beneficial., bulletPointsUsage=Bullet points are used but are too standard and lack differentiation between roles. It's important to use bullet points to highlight different aspects of achievements and skills., weakActionVerbs=Action verbs like 'managed', 'handled', and 'provided' are used frequently, diluting the potential impact. Consider replacing them with stronger verbs like 'orchestrated' or 'facilitated'., scale=100, quantifyingImpact=The resume lacks quantifiable achievements, which could demonstrate the applicant's contributions in more tangible terms. Adding metrics like '% increase in collections' would strengthen this area., repetitionAvoidance=There is noticeable repetition, especially in terms of job duties like 'Manage' and 'Handle'. Varying the language could prevent redundancy and keep the text engaging., accomplishmentLanguage=Accomplishment-driven language is not sufficiently utilized. Use the STAR method (Situation, Task, Action, Result) to draw attention to significant achievements.}, crispness={feedback=The resume extends beyond optimal length due to unnecessary sections and lack of concise bullet points. Removing redundant information would make the document crisper and more impactful., resumeLength=At two pages, the length is somewhat excessive given the detail of the sections. Streamlining and focusing on the most recent, relevant experiences will help., score=56, bulletPointsCount=There are numerous bullet points, but they are not consistently concise or impactful. Aim to keep each bullet point focused and to the point., fillerWords=Filler words dilute the impact of statements. Focus on strong, direct statements that convey precise skills and achievements without unnecessary words., bulletPointLength=Some bullet points are overly long and could be distilled into more concise statements to convey the point effectively. Shorten bullet points for clarity and brevity., scale=100}, qualityAddOn={feedback=The resume uses some buzzwords but generally maintains professional language. Grammar is mostly correct but slight improvements could elevate the text further., score=60, buzzwordsCliches=Terms like "team player" and "hardworking" could benefit from being replaced with more specific examples of these traits in action. 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