Call Details

Bolna ID: 4cc5305a-0e37-4762-ba36-f133acf02213

Phone: +919654475444

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-09 11:48:57

Ended:
Not set

Last Processed:
2025-10-09 11:56:51

Last Retry At:
2025-10-09 11:56:51

Next Retry Scheduled:
2025-10-09 11:54:34

Next Call Scheduled:
2025-10-09 11:54:34

Call Timeline 14
2025-10-09 11:48:58
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 11:49:01
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 11:49:02
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 11:49:34
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 11:49:34
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-09 11:49:34
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-09 11:54:52
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b51f43d7-c5e8-4641-988b-466b2491818a}
2025-10-09 11:55:24
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b51f43d7-c5e8-4641-988b-466b2491818a, status=COMPLETED, attempt_no=1}
2025-10-09 11:55:24
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=b51f43d7-c5e8-4641-988b-466b2491818a, attempt_no=1, reason=Retry attempt succeeded}
2025-10-09 11:55:24
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b51f43d7-c5e8-4641-988b-466b2491818a}
2025-10-09 11:55:30
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b51f43d7-c5e8-4641-988b-466b2491818a, status=COMPLETED, attempt_no=1}
2025-10-09 11:55:30
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=b51f43d7-c5e8-4641-988b-466b2491818a, attempt_no=1, reason=Retry attempt succeeded}
2025-10-09 11:55:30
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b51f43d7-c5e8-4641-988b-466b2491818a}
2025-10-09 11:56:51
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 11:56:51, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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{created_at_str=2025-10-09 06:18:58, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T06:18:58.020505, scheduled_at=2025-10-09T06:18:58.020481, custom_extractions=null, telephony_data={duration=0.0, to_number=+919654475444, provider_call_id=31e7d86f-f893-41ad-accd-3a1ab4b98054, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919654475444, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 11:38:45, callback_request_id=null, is_callback=null, fullName=Rushali, resume_review_id=68e7512d18c34103788cf984, reviewDetails={overallScore={score=60.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections such as Summary, Experience, and Education which are clearly labeled and visible. However, the order of the Experience section could be improved to consistently display the most recent roles first., score=70, readability=The font choice and layout contribute to good readability. However, reducing text density in some areas would further enhance this aspect., essentialSectionsPresence=All crucial sections are present, but the Experience section should consistently follow a reverse chronological order to highlight the candidate's most recent achievements more effectively. The inclusion of both educational qualifications and work experience is well-balanced., scale=100}, atsReadabilityScore={feedback=The resume aligns well with basic ATS systems, ensuring key sections and information are accessible. However, incorporating more industry-specific keywords would optimize compatibility further., score=64, scale=100, keyElementsReadableByATS=The contact information and structured sections ensure that ATS can parse key details. Yet, enhancing keyword relevance, specifically tailoring to target roles and skills, can increase ATS scoring.}, impact={feedback=While the resume uses bullet points effectively to an extent, quantifying achievements more consistently could improve its impact. Additionally, varying the action verbs and avoiding repetition will strengthen the conveyed accomplishments., score=55, spellCheck=No apparent spelling errors were found. However, ensuring spell check is consistently applied across all sections is recommended., bulletPointsUsage=There is a good attempt at using bullet points but some could be more concise and impactful. Reviewing each point to eliminate redundancy and tighten language will enhance clarity., weakActionVerbs=Some action verbs are weak and lack specificity, such as 'Handled'. Stronger alternatives like 'Directed', 'Fundamentally Reorganized', or 'Pioneered' should replace these., scale=100, quantifyingImpact=Very few accomplishments are quantified with specific metrics, which limits the perceived impact. Incorporating exact figures and percentages would improve the readability and impact., repetitionAvoidance=There's some noticeable repetition of certain action verbs such as 'Managed' and 'Conducted'. Using a wider array of strong verbs would add variety and depth., accomplishmentLanguage=The resume has some accomplishment-oriented language, but more precise results and impacts are needed to create a compelling narrative. Aligning duties to outcomes would enhance the overall impact.}, crispness={feedback=The resume slightly exceeds optimal length for typical ATS and human review. Condensing each section, particularly bullet points, is essential for crispness., resumeLength=Considering Rushali's experience, the resume could benefit from being more concise without losing key content. Striving for two pages or fewer by reducing redundancy is ideal., score=53, bulletPointsCount=Although several bullet points appear under roles, many could be consolidated to convey information more succinctly. Keeping count effective and manageable is necessary., fillerWords=There are multiple instances of filler words which can be omitted for clearer communication. Removing them will provide a more direct, powerful impact., bulletPointLength=Several bullet points are overly long and can confuse or dilute impact. Shortening them to focus on key responsibilities and results will enhance clarity., scale=100}, qualityAddOn={feedback=The resume could minimize the use of buzzwords and clichés to attract an employer's attention effectively. While the formatting of dates is consistent, using personal pronouns slightly detracts from the professional tone., score=62, buzzwordsCliches=Words like 'results-driven' and 'dedicated' seem empty without specific context. Replacing these with specific achievements or scenarios will be more effective., datesFormatting=The date format is consistent across experiences and education. Maintaining this consistency ensures professional presentation., activeVoice=The resume uses active voice well in many parts, yet ensuring every bullet point follows this pattern will maintain engagement and energy throughout., scale=100, personalPronounsUsage=Using first-person pronouns, even subtly, might reduce the professional tone. 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Context Details
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