Call Details

Bolna ID: 8beb47e8-93bb-4d75-a251-f30c3587e682

Phone: +919079104880

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-09 11:37:55

Ended:
Not set

Last Processed:
2025-10-09 11:45:51

Last Retry At:
2025-10-09 11:45:51

Next Retry Scheduled:
2025-10-09 11:43:44

Next Call Scheduled:
2025-10-09 11:43:44

Call Timeline 14
2025-10-09 11:37:55
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 11:37:59
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 11:38:00
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 11:38:44
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 11:38:44
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-09 11:38:44
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-09 11:43:52
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dbc3c921-f784-4b03-a71d-5514b9e96d44}
2025-10-09 11:44:31
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=dbc3c921-f784-4b03-a71d-5514b9e96d44, status=COMPLETED, attempt_no=1}
2025-10-09 11:44:31
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=dbc3c921-f784-4b03-a71d-5514b9e96d44, attempt_no=1, reason=Retry attempt succeeded}
2025-10-09 11:44:31
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dbc3c921-f784-4b03-a71d-5514b9e96d44}
2025-10-09 11:44:38
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=dbc3c921-f784-4b03-a71d-5514b9e96d44, status=COMPLETED, attempt_no=1}
2025-10-09 11:44:38
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=dbc3c921-f784-4b03-a71d-5514b9e96d44, attempt_no=1, reason=Retry attempt succeeded}
2025-10-09 11:44:38
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dbc3c921-f784-4b03-a71d-5514b9e96d44}
2025-10-09 11:45:51
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 11:45:51, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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assistant: Call will now disconnect
, updated_at=2025-10-09T06:14:37.472239, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 06:14:37, id=dbc3c921-f784-4b03-a71d-5514b9e96d44, campaign_id=null, summary=The conversation was very brief, with the agent greeting the user and then abruptly stating that the call would disconnect. There was no further interaction or information exchanged., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Disconnected", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=19.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=31, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=31, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 06:13:52, status=completed}

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assistant: Call will now disconnect
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{created_at_str=2025-10-09 06:13:52, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T06:13:52.16576, scheduled_at=2025-10-09T06:13:52.165733, custom_extractions=null, telephony_data={duration=0.0, to_number=+919079104880, provider_call_id=9e964006-f961-49c6-8c9d-6bc063f2c4c9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919079104880, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8beb47e8-93bb-4d75-a251-f30c3587e682, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T06:14:00.378422, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 06:14:00, id=dbc3c921-f784-4b03-a71d-5514b9e96d44, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 06:13:52, status=in-progress}

{created_at_str=2025-10-09 06:13:52, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T06:13:52.16576, scheduled_at=2025-10-09T06:13:52.165733, custom_extractions=null, telephony_data={duration=0.0, to_number=+919079104880, provider_call_id=9e964006-f961-49c6-8c9d-6bc063f2c4c9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919079104880, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8beb47e8-93bb-4d75-a251-f30c3587e682, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T06:13:54.390381, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 06:13:54, id=dbc3c921-f784-4b03-a71d-5514b9e96d44, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 06:13:52, status=ringing}

{created_at_str=2025-10-09 06:13:52, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T06:13:52.16576, scheduled_at=2025-10-09T06:13:52.165733, custom_extractions=null, telephony_data={duration=0.0, to_number=+919079104880, provider_call_id=9e964006-f961-49c6-8c9d-6bc063f2c4c9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919079104880, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8beb47e8-93bb-4d75-a251-f30c3587e682, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T06:13:53.183929, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 06:13:53, id=dbc3c921-f784-4b03-a71d-5514b9e96d44, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 06:13:52, status=initiated}

{created_at_str=2025-10-09 06:07:55, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T06:07:55.567619, scheduled_at=2025-10-09T06:07:55.567597, custom_extractions=null, telephony_data={duration=0.0, to_number=+919079104880, provider_call_id=d4dd3bf7-b6ba-4e8b-80f8-a7b0bc57c0d4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919079104880, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 11:27:32, callback_request_id=null, is_callback=null, fullName=Dheeraj, resume_review_id=68e74e8818c34103788cf887, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has an adequate layout, with essential sections included but lacks polish. Adjustments in formatting could enhance readability and structure., score=65, readability=Readability is compromised by overly dense sections and inconsistent bullet point usage. Simplifying language and structure can significantly improve readability., essentialSectionsPresence=Essential sections such as Experience and Education are present, but need reordering for maximum impact. The Skills and Summary sections are relevant but could be more concise., scale=100}, atsReadabilityScore={feedback=The resume is relatively ATS-friendly, with most crucial data very accessible. Adding more industry-relevant keywords could boost ATS performance., score=62, scale=100, keyElementsReadableByATS=Key information like name, contact details, and formatting are correctly included. However, ensuring measurable achievements and additional specific keywords would further enhance readability for ATS systems.}, impact={feedback=Though bullet points are used, there’s room for strengthening the impact through economizing language and more quantifiable achievements. Repetitions in action verbs reduce the overall impact - aim for diversified vocabulary., score=60, spellCheck=Minor spelling errors, such as 'Ensureing' for 'Ensuring' and 'Cordiation' for 'Coordination' were found; these should be corrected for professionalism., bulletPointsUsage=Bullet points are widely used; however, some lack precision and specificity. Refining bullet points to target achievements would optimize their utility., weakActionVerbs=Presence of weak action verbs like 'Led' without context reduces impact. Replacing these with stronger, context-driven verbs would enhance efficacy., scale=100, quantifyingImpact=Very few instances of quantified impact, which could greatly enhance the narrative. Specific metrics like 'increased efficiency by 20%' would support claims., repetitionAvoidance=Several action verbs recur throughout the resume, hindering uniqueness. Diversifying verbs used would improve overall readability and perceived dynamism., accomplishmentLanguage=The language partially reflects achievements; more focus on outcomes versus duties could heighten this. Utilize phrases that are result-driven to better highlight successes.}, crispness={feedback=The resume length is slightly excessive for the experience level and could benefit from condensing. Streamlining content and removing filler language will help improve clarity., resumeLength=At three pages, the resume feels slightly long. Aiming for two concise pages would be more standard and appealing to recruiters., score=58, bulletPointsCount=While bullet point count is high, quantity does not equal quality. Prioritize key achievements and condense where possible., fillerWords=Filler language such as 'currently' and 'successfully' appears frequently and should be minimized to improve crispness and directness., bulletPointLength=Numerous bullet points are lengthy, verging on mini-paragraphs. Aim to cut length in half, maintaining core information only., scale=100}, qualityAddOn={feedback=The resume's effectiveness is hampered by clichéd phrases and inconsistent date formatting. Tightening language by avoiding buzzwords will refine your communication., score=55, buzzwordsCliches=Terms like 'Adept at problem-solving' should be exchanged for specific achievements. Highlight concrete examples rather than general statements., datesFormatting=Inconsistent use of date formats across experiences. 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Context Details
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