Call Details
Bolna ID:
bbac3a82-4d7f-4b01-aa23-1179f486b7be
Phone: +919724049953
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 57.10s
Cost: ₹11.31
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-09 11:33:52
Ended:
Not set
Last Processed:
2025-10-09 11:36:51
Last Retry At:
2025-10-09 11:36:51
Next Retry Scheduled:
2025-10-09 11:40:23
Next Call Scheduled:
2025-10-09 11:40:23
Call Timeline 11
Call History (Raw Callbacks) 5
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user: yes
assistant: Hi Muhammad, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: i'm little bit busy we talk later ma'am just because of our mistake in meeting i'm middle of the meeting
assistant: No worries, Muhammad! What time can I call you back today or tomorrow?
user: you can call me on tomorrow at the same time
assistant: Great, Muhammad! I'll call you tomorrow at this time. Meanwhile, I saw you checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: just i'm just updating my resume
assistant: Got it, Muhammad. You have ten years of experience, right?
user: yes
assistant: What kind of roles are you targeting with your updated resume?
user: right now i don't have that thank you
assistant: I understand
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user: yes
assistant: Hi Muhammad, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: i'm little bit busy we talk later ma'am just because of our mistake in meeting i'm middle of the meeting
assistant: No worries, Muhammad! What time can I call you back today or tomorrow?
user: you can call me on tomorrow at the same time
assistant: Great, Muhammad! I'll call you tomorrow at this time. Meanwhile, I saw you checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: just i'm just updating my resume
assistant: Got it, Muhammad. You have ten years of experience, right?
user: yes
assistant: What kind of roles are you targeting with your updated resume?
user: right now i don't have that thank you
assistant: I understand
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This approach aligns well with conventional resume standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T06:03:57.366317, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 06:03:57, id=bbac3a82-4d7f-4b01-aa23-1179f486b7be, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 06:03:52, status=ringing}
{created_at_str=2025-10-09 06:03:52, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T06:03:52.998297, scheduled_at=2025-10-09T06:03:52.99827, custom_extractions=null, telephony_data={duration=0.0, to_number=+919724049953, provider_call_id=e58eb585-e151-4e64-bace-4ba60a6119af, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919724049953, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 11:23:20, callback_request_id=null, is_callback=null, fullName=Muhammad, resume_review_id=68e74d699f941c720e6fcc89, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized, featuring clearly divided sections that facilitate readability. However, the absence of a professional summary means it lacks an engaging introduction that's typically expected., score=66, readability=While the contact information and headings are clear, the readability suffers due to inconsistent bullet point formatting and lack of a uniform style. Enhancing section headers with a consistent format would improve flow and comprehension., essentialSectionsPresence=The resume includes essential sections like Work Experience, Skills, and Education, presented adequately in terms of importance. However, sections like Projects and Interests could be more concise or merged into a summary or achievements section., scale=100}, atsReadabilityScore={feedback=The structure of the resume aligns well with ATS requirements, ensuring key sections are recognized. However, adding more industry-specific keywords could improve ATS scanning results further., score=64, scale=100, keyElementsReadableByATS=Essential details such as the candidate’s name, positions, and contact information are clear and ATS-friendly. Enhancing keyword density for the role of interest would optimize visibility in ATS results.}, impact={feedback=The resume uses bullet points effectively to describe responsibilities, yet they often lack quantifiable metrics that highlight achievements. Strengthening results-driven language, such as including percentage improvements or timelines, would create a more impactful resume., score=62, spellCheck=There don't appear to be noticeable spelling errors, indicating a level of professionalism. Nevertheless, consistent proofreading is recommended to maintain quality., bulletPointsUsage=Bullet points are used correctly, contributing to a clear and structured layout. However, they do not consistently convey accomplishments, thereby missing the opportunity to communicate the candidate's impact fully., weakActionVerbs=The use of action verbs, though present, is occasionally weak or repetitive. Incorporating more dynamic verbs could strengthen the portrayal of active involvement and leadership., scale=100, quantifyingImpact=There is minimal use of quantifiable data, which limits the ability to showcase tangible results achieved during each role. Integrating figures or statistics would better demonstrate the candidate's contributions., repetitionAvoidance=There is some repetition of phrases and responsibilities across different roles, which dilutes the resume's uniqueness. Diversifying language and focusing on distinct achievements for each position would enhance clarity and effectiveness., accomplishmentLanguage=The language used tends to describe duties rather than accomplishments, lacking the impact that comes from using results-oriented language. Focusing on achievements using reflective verbs would increase the resume's effectiveness.}, crispness={feedback=Overall, the resume effectively summarizes the candidate's experience, but includes filler content that could be condensed for greater impact. Pruning less relevant roles or bullet points might reduce its length to optimize readability., resumeLength=The resume's length is reasonable given the candidate’s years of experience, but trimming unnecessary details would make it more concise. A two-page format would suffice for the level and depth of content presented., score=58, bulletPointsCount=Bullet points are well-used, but some sections, especially older job entries, could be trimmed. Prioritizing the most significant contributions over describing every duty will strengthen the content., fillerWords=There's an occasional use of filler words that don't add value, which can dilute meaningful content. Reducing redundant fillers would provide cleaner, more direct messaging., bulletPointLength=Many bullet points are too long, potentially overwhelming readers with excessive detail. Streamlining bullet points to focus on key achievements would enhance brevity and comprehension., scale=100}, qualityAddOn={feedback=The resume utilizes industry-specific buzzwords effectively, but some clichés can be replaced with more precise descriptors. Adopting a consistent format for dates would promote a polished look., score=60, buzzwordsCliches=There is a presence of common buzzwords and phrases which, while relevant, could be toned down for more authentic descriptors. Offering concrete examples rather than relying on clichés would differentiate the candidate., datesFormatting=Inconsistencies in date formatting across sections make the timeline harder to follow. Adopting a single format for all date entries would enhance professionalism and clarity., activeVoice=The use of the active voice is generally good, yet there are opportunities for improvement. Ensuring that verbs are active throughout will convey more energy and engagement., scale=100, personalPronounsUsage=The resume correctly avoids the use of personal pronouns, maintaining professionalism. This approach aligns well with conventional resume standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T06:03:55.717383, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 06:03:55, id=bbac3a82-4d7f-4b01-aa23-1179f486b7be, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 06:03:52, status=initiated}
Context Details
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