Call Details

Bolna ID: b643f59e-ac37-4c63-8e0b-af511d1bec24

Phone: +919579074781

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-09 11:16:52

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-09 11:28:30

Next Call Scheduled:
2025-10-09 11:28:30

Call Timeline 14
2025-10-09 11:16:53
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 11:16:55
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 11:16:56
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 11:17:47
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 11:17:47
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-09 11:17:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-09 11:22:52
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4eff236d-24d9-443e-9f3e-f4d62458093a}
2025-10-09 11:23:30
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=4eff236d-24d9-443e-9f3e-f4d62458093a, status=BUSY, attempt_no=1}
2025-10-09 11:23:30
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-09 11:23:30
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4eff236d-24d9-443e-9f3e-f4d62458093a}
2025-10-09 11:28:54
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=53d90f38-f67e-459d-9ec1-8f79d17feec6}
2025-10-09 11:29:23
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=53d90f38-f67e-459d-9ec1-8f79d17feec6, status=BUSY, attempt_no=2}
2025-10-09 11:29:23
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-09 11:29:23
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=53d90f38-f67e-459d-9ec1-8f79d17feec6}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-09 05:46:52, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T05:46:52.989883, scheduled_at=2025-10-09T05:46:52.989858, custom_extractions=null, telephony_data={duration=0.0, to_number=+919579074781, provider_call_id=4df310cf-7632-4cfc-aef4-7bcc422491dc, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919579074781, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 11:06:49, callback_request_id=null, is_callback=null, fullName=PANKAJ, resume_review_id=68e7498c9f941c720e6fcb4d, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with essential sections like Experience and Education present, but the sequence could be better organized. The contact information is comprehensive, contributing to its searchability., score=65, readability=The resume is readable, yet the formatting could be enhanced for better flow and comprehension, especially in the Experience section. Improving consistency in the use of fonts and spacing will positively impact readability., essentialSectionsPresence=Essential sections like Experience and Education are present but would benefit from sequencing the Experience section in reverse chronological order. The addition and necessity of languages section can be debated as essential here., scale=100}, atsReadabilityScore={feedback=Overall, the resume is structurally adequate for ATS parsing, with labeled important sections and minimal formatting hindrances. Incorporating more role-specific keywords would further bolster its ATS compatibility., score=70, scale=100, keyElementsReadableByATS=Key elements such as contact details, job titles, and employment dates are easily readable by ATS. Ensuring any complex formatting, such as tabs or tables, is avoided will further ensure ATS readability.}, impact={feedback=The resume uses bullet points, though they are lacking in quantifiable impact and stronger action-driven language. Strengthening the language with metrics or results would augment the perceived impact of accomplishments., score=58, spellCheck=The resume appears free of spelling errors, maintaining professionalism. Regular spell-checking is advised to uphold this standard., bulletPointsUsage=Bullet points are consistently used to highlight experiences, but they lack quantitative achievements that would strengthen their impact. Ensuring each point presents a clear action and result would enhance effectiveness., weakActionVerbs=While the resume lacks weak action verbs, it misses stronger alternatives that can capture the reader’s attention. More dynamic verbs could be substituted to replace softer language like 'manage' or 'support'., scale=100, quantifyingImpact=There is little to no use of quantifiable achievements which diminishes the overall strength of the experience detailed. Incorporating numbers, percentages, or project results will help to gauge the impact effectively., repetitionAvoidance=The resume does not excessively repeat action verbs, but a wider variety of verbs could increase its engagement. Repetition of roles like 'TraceLink' could be minimized or consolidated for clarity., accomplishmentLanguage=The language focuses more on responsibilities than results, limiting the effectiveness of the accomplishment narrative. Emphasizing outcomes rather than duties would improve this aspect considerably.}, crispness={feedback=The resume feels slightly lengthy with the bullet points could be considerably condensed to enhance clarity and impact. Cutting down unnecessary words and brief explanations would streamline the document., resumeLength=The overall resume length is appropriate but can be reduced by condensing information and leaving only the most impactful details. Balancing detail with brevity is key in maintaining a crisp narrative., score=50, bulletPointsCount=The number of bullet points is reasonable, yet each needs to be more concise and pointedly detailed to hold value. Focusing each bullet on unique achievements or skills without overlap will help refine the document., fillerWords=The presence of filler words like 'extensive knowledge' can be trimmed to make statements more effective and concise. Removing extraneous words and maintaining direct communication will add to the resume's crispness., bulletPointLength=Better conciseness could be achieved through editing lengthy bullet points for brevity and directness. Shortening bullet points to more succinctly state accomplishments would help in maintaining reader attention., scale=100}, qualityAddOn={feedback=The resume tends to use some buzzwords that can be replaced with more specific details. Consistency in style and format, notably in date representation, ensures higher readability and professionalism., score=62, buzzwordsCliches=Terms such as 'highly effective' and 'strong skills' feel overused and can be replaced by specific examples of efficiency. Opting for precise terminology over clichés will benefit the context., datesFormatting=Date formatting lacks consistency, and aligning them uniformly across the document will enhance readability. Ensuring uniformity in presentation of dates helps in maintaining a professional tone., activeVoice=The active voice is generally well-employed, yet more could be done to ensure sentences remain direct and engaging. Utilizing active voice effectively ensures the content remains lively and compelling., scale=100, personalPronounsUsage=The resume successfully avoids using personal pronouns, which is standard for professional resumes. 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