Call Details
Bolna ID:
01fca9c0-0c1d-470f-91eb-131035ef2a8b
Phone: +918617674658
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 133.50s
Cost: ₹24.31
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-09 11:00:59
Ended:
Not set
Last Processed:
2025-10-09 11:04:52
Last Retry At:
2025-10-09 11:04:52
Next Retry Scheduled:
2025-10-09 11:08:40
Next Call Scheduled:
2025-10-09 11:08:40
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi SUBHAM, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: both
assistant: Got it, SUBHAM. You have ten years of experience, right?
user: eight years
assistant: Thanks for that, SUBHAM. What kind of roles are you targeting?
user: selection manager
assistant: Good choice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: i don't know about it
assistant: No worries! ATS is software HR uses to shortlist profiles based on job descriptions. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: yes
assistant: SUBHAM, your resume scored fifty seven point four out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: yes
assistant: That’s good to hear! Are these calls for the kind of selection manager roles you want?
user: okay
assistant: Are you customizing your resume for each job to match keywords, or using the same one for all applications?
user: yes i want to customize
assistant: That’s smart, SUBHAM! But if your resume lacks the right keywords and format, ATS still might reject it. Your score shows it needs a boost. Does that make sense?
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user: hello
assistant: Hi SUBHAM, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: both
assistant: Got it, SUBHAM. You have ten years of experience, right?
user: eight years
assistant: Thanks for that, SUBHAM. What kind of roles are you targeting?
user: selection manager
assistant: Good choice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: i don't know about it
assistant: No worries! ATS is software HR uses to shortlist profiles based on job descriptions. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: yes
assistant: SUBHAM, your resume scored fifty seven point four out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: yes
assistant: That’s good to hear! Are these calls for the kind of selection manager roles you want?
user: okay
assistant: Are you customizing your resume for each job to match keywords, or using the same one for all applications?
user: yes i want to customize
assistant: That’s smart, SUBHAM! But if your resume lacks the right keywords and format, ATS still might reject it. Your score shows it needs a boost. Does that make sense?
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Keeping it objective and formal is maintained, aligning with conventional standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T05:31:02.627383, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 05:31:02, id=01fca9c0-0c1d-470f-91eb-131035ef2a8b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 05:30:59, status=ringing}
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However, the format could be improved by ensuring all sections follow a consistent layout for better readability., score=60, readability=While the sections are distinct, the overall readability can be enhanced by using a uniform font size and style throughout. Also, rearranging sections for logical flow would help in maintaining reader engagement and understanding., essentialSectionsPresence=Essential sections such as Education and Work Experience are present but the placement could be more strategic. The order in which experiences are listed does not highlight the most recent accomplishments effectively., scale=100}, atsReadabilityScore={feedback=The resume should increase its keyword optimization to align better with ATS scanning. Adding role-specific terminology would improve ATS compatibility., score=62, scale=100, keyElementsReadableByATS=Most key elements like contact information and educational details are visible to ATS. However, organizing content with headings that are more ATS-friendly would improve parsing accuracy.}, impact={feedback=The resume lacks impactful language and metrics, making it difficult to gauge the significance of the candidate's achievements. Incorporating detailed metrics and achievements could enhance the document's overall impact., score=58, spellCheck=There are minor spelling issues that need addressing. A thorough review for typos and inconsistencies would benefit the professionalism of the document., bulletPointsUsage=Bullet points are used in the work experience section, but they lack depth and specificity. Integrating more detailed descriptions and outcomes would add value., weakActionVerbs=Weak action verbs are prevalent, such as 'responsible for,' which can be replaced with stronger verbs like 'led,' 'achieved,' or 'developed.' This enhancement could vastly increase the vibrancy of the resume., scale=100, quantifyingImpact=There is minimal quantification of achievements, which diminishes the potential impact of the resume. Including specific figures or percentages would strengthen the perception of past roles., repetitionAvoidance=The resume contains repetitive language, especially in the descriptions of roles and responsibilities. Diversifying phrasing and introducing more varied vocabulary would improve engagement., accomplishmentLanguage=The language in the resume is more task-oriented than accomplishment-driven. Shifting focus to outcomes and successes would better showcase the applicant's contributions.}, crispness={feedback=The resume is succinct but could be improved by trimming unnecessary details and focusing on concise expression. Efficiency in language would help maintain reader interest and clarity., resumeLength=The length is appropriate for the candidate's experience but can be optimized by removing filler content. Ensuring only relevant and impactful information is included would make it more potent., score=52, bulletPointsCount=Bullet points are numerous, but some of them convey trivial information. Condensing the list to the most substantial points would enhance the document's effectiveness., fillerWords=The presence of filler words dilutes the resume's impact. Eliminating unnecessary language and focusing on action-driven content would tighten the narrative., bulletPointLength=Many bullet points are overly wordy, detracting from their potential impact. Breaking down long points into shorter, more focused statements would help clarity., scale=100}, qualityAddOn={feedback=The resume contains generic terms and formatting issues that compromise its appeal. Addressing these elements could provide a significant quality boost., score=55, buzzwordsCliches=Buzzwords and clichés are evident, such as 'good communication skill,' which lack specificity. Replacing these with precise achievements would strengthen the appeal., datesFormatting=The date formatting is inconsistent and creates confusion. Uniformly formatting dates with a consistent style (e.g., Month YYYY) is recommended for clarity., activeVoice=The voice is active in some parts but often lapses into passive phrases. Maintaining consistency with active voice would enhance readability and impact., scale=100, personalPronounsUsage=Personal pronouns are avoided, which is good for a professional resume. Keeping it objective and formal is maintained, aligning with conventional standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T05:31:01.17223, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 05:31:01, id=01fca9c0-0c1d-470f-91eb-131035ef2a8b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 05:30:59, status=initiated}
Context Details
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