Call Details

Bolna ID: c13adcd8-a251-4d8a-b987-30733cdd35fa

Phone: +917412077798

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 20.90s

Cost: ₹3.52

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-09 10:55:00

Ended:
Not set

Last Processed:
2025-10-09 10:57:51

Last Retry At:
2025-10-09 10:57:51

Next Retry Scheduled:
2025-10-09 11:00:48

Next Call Scheduled:
2025-10-09 11:00:48

Call Timeline 10
2025-10-09 10:55:01
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 10:55:05
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:55:06
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:55:16
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:55:48
COMPLETED MAIN
CALLBACK_UPDATE
₹2.02
Duration: 20.90s
2025-10-09 10:55:48
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-09 10:55:48
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-09 10:55:54
COMPLETED MAIN
CALLBACK_UPDATE
₹3.52
Duration: 20.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Call Answered, disposition_3=}}}
2025-10-09 10:57:51
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 10:57:51, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-09 10:57:51
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 10:57:51, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
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user:  hello
assistant:  Hi Abhishek, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
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Maintaining direct language will ensure the resume is crisp and to the point., bulletPointLength=Some bullet points are overly detailed, shifting from concise statements to short paragraphs. Keeping bullet points to one or two lines would ensure clarity and quick comprehension., scale=100}, qualityAddOn={feedback=A few common buzzwords are present, which should be replaced with specific examples of skills or achievements for more authenticity. The use of dates is generally consistent, though checking for uniform formatting is recommended., score=63, buzzwordsCliches=Phrases like 'team player' and 'trusted advisor' appear cliché and can be replaced with specific examples or results that illustrate these qualities. Avoiding overused terms will make the resume more engaging to recruiters., datesFormatting=There is some inconsistency in date formatting, which might confuse the reader about the timeline of events. Uniformity in formatting, such as using the same month-year format, throughout the resume will enhance clarity., activeVoice=Active voice is used commendably throughout most of the resume, which helps in clearly communicating achievements and responsibilities. Ensuring this is maintained across all sections will keep the resume dynamic., scale=100, personalPronounsUsage=The resume appropriately avoids personal pronouns, maintaining a professional tone. Continuing this approach ensures alignment with conventional resume standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T05:25:06.129444, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 05:25:06, id=c13adcd8-a251-4d8a-b987-30733cdd35fa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 05:25:01, status=ringing}

{created_at_str=2025-10-09 05:25:01, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T05:25:01.348253, scheduled_at=2025-10-09T05:25:01.348229, custom_extractions=null, telephony_data={duration=0.0, to_number=+917412077798, provider_call_id=c5efed07-12af-44a5-8665-3b97a765715d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917412077798, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 10:44:22, callback_request_id=null, is_callback=null, fullName=Abhishek, resume_review_id=68e744619f941c720e6fc963, reviewDetails={overallScore={score=63.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is generally well-structured, making it easy to locate key sections like Experience and Education. However, some sections are not in reverse chronological order, which can affect the immediate clarity for recruiters., score=68, readability=Overall readability is decent, with clear section headers and logical flow of information. However, minor adjustments in font consistency and spacing could enhance readability further., essentialSectionsPresence=The resume includes essential sections such as Contact Information, Objective, Experience, Skills, and Education, which are critical for a thorough review. Despite this, an interesting area like Achievements & Awards could be highlighted separately for more impact., scale=100}, atsReadabilityScore={feedback=ATS readability is fairly good, with most sections clearly labeled and accessible for parsing. However, ensuring a better alignment of keywords with industry standards could enhance ATS performance., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact information and professional titles are clearly presented for ATS recognition. Incorporating role-specific keywords more thoroughly can further improve the ATS score.}, impact={feedback=Bullet points are effectively used but could be improved by ensuring each point carries quantifiable achievements. High-impact verbs are generally used, but there's a need for avoiding similar phrases that may weaken the overall impression., score=62, spellCheck=Minor spelling errors, such as 'Colections' instead of 'Collections,' indicate a need for a thorough spell check. Attention to such details is vital to maintain professionalism., bulletPointsUsage=The resume uses bullet points well to outline responsibilities and achievements, which aids in readability. Nevertheless, certain sections show inconsistent bullet point usage, which can be standardized for better impact., weakActionVerbs=A stronger selection of action verbs is generally used, though some sections rely on less impactful verbs like 'manage' without further detail. Replacing weak action verbs with more dynamic alternatives can strengthen the statements., scale=100, quantifyingImpact=While some achievements are quantified, many responsibilities lack numerical data, which would help in portraying a stronger impact. Incorporating specific metrics or results in the statements can drastically improve this aspect., repetitionAvoidance=There is noticeable repetition of certain action verbs, which can undermine the diversity of skills demonstrated. Varying the verbs could highlight a broader range of competencies and avoid reader fatigue., accomplishmentLanguage=The usage of accomplishment-oriented language is good, focusing on achievements rather than just responsibilities. Ensuring that all points emphasize personal contributions and outcomes will enhance this further.}, crispness={feedback=The resume is somewhat lengthy for the experience level, potentially losing the reader's attention. Succinct language and concise bullet points can improve engagement and ensure only the most impactful information is highlighted., resumeLength=Given the wealth of experience, a slightly condensed version would better capture attention without overwhelming the reader. Prioritizing the most relevant or recent experiences could help maintain the reader's focus., score=58, bulletPointsCount=There is a high number of bullet points, which, although informative, may dilute the key achievements. Reducing the number of bullet points by combining related tasks or focusing on main achievements could enhance crispness., fillerWords=Several sections could benefit from the removal of filler words, which can obscure the main point. Maintaining direct language will ensure the resume is crisp and to the point., bulletPointLength=Some bullet points are overly detailed, shifting from concise statements to short paragraphs. Keeping bullet points to one or two lines would ensure clarity and quick comprehension., scale=100}, qualityAddOn={feedback=A few common buzzwords are present, which should be replaced with specific examples of skills or achievements for more authenticity. The use of dates is generally consistent, though checking for uniform formatting is recommended., score=63, buzzwordsCliches=Phrases like 'team player' and 'trusted advisor' appear cliché and can be replaced with specific examples or results that illustrate these qualities. Avoiding overused terms will make the resume more engaging to recruiters., datesFormatting=There is some inconsistency in date formatting, which might confuse the reader about the timeline of events. Uniformity in formatting, such as using the same month-year format, throughout the resume will enhance clarity., activeVoice=Active voice is used commendably throughout most of the resume, which helps in clearly communicating achievements and responsibilities. Ensuring this is maintained across all sections will keep the resume dynamic., scale=100, personalPronounsUsage=The resume appropriately avoids personal pronouns, maintaining a professional tone. Continuing this approach ensures alignment with conventional resume standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T05:25:04.690706, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 05:25:04, id=c13adcd8-a251-4d8a-b987-30733cdd35fa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 05:25:01, status=initiated}
Context Details
{recipient_phone_number=+917412077798, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 10:44:22, callback_request_id=null, is_callback=null, fullName=Abhishek, resume_review_id=68e744619f941c720e6fc963, parentBolnaId=null, attemptType=null}, resume_review_id=null}