Call Details

Bolna ID: e284ea65-e92a-4ccb-9baf-cd1412afb7f1

Phone: +919384600957

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 29.10s

Cost: ₹6.47

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-09 10:22:57

Ended:
Not set

Last Processed:
2025-10-09 10:25:52

Last Retry At:
2025-10-09 10:25:52

Next Retry Scheduled:
2025-10-09 10:28:55

Next Call Scheduled:
2025-10-09 10:28:55

Call Timeline 11
2025-10-09 10:22:58
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 10:22:59
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:23:02
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:23:13
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:23:55
COMPLETED MAIN
CALLBACK_UPDATE
₹4.97
Duration: 29.10s
2025-10-09 10:23:55
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-09 10:23:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-09 10:24:00
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68e73fe884eb6d0b7047cde2, scheduled_for=2025-10-09T10:34:00.839985347}
2025-10-09 10:24:01
COMPLETED MAIN
CALLBACK_UPDATE
₹6.47
Duration: 29.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback Requested, disposition_2=Customer Requested Callback, disposition_3=Customer will call back}}}
2025-10-09 10:25:52
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 10:25:52, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-09 10:25:52
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 10:25:52, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi Thara, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  can i call you in ten minutes
assistant:  Sure, Thara! What time can
user:  today i'm out ok thanks
assistant:  No problem
user:  i'll call you back soon
assistant:  Great, Thara! Looking forward to your call. Have a good day!
user:  ok thank you
assistant:  You
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user:  yes
assistant:  Hi Thara, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  can i call you in ten minutes
assistant:  Sure, Thara! What time can
user:  today i'm out ok thanks
assistant:  No problem
user:  i'll call you back soon
assistant:  Great, Thara! Looking forward to your call. Have a good day!
user:  ok thank you
assistant:  You
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Context Details
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