Call Details

Bolna ID: cbf4c9f1-bac2-443d-9235-d7c0652a2b4b

Phone: +919573661655

From: N/A

Status: completed

Processing: COMPLETED

Duration: 128.40s

Cost: ₹25.65

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-09 10:31:53

Last Retry At:
2025-10-09 10:31:53

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-09 10:27:52
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 10:27:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:27:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:28:04
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:30:26
COMPLETED MAIN
CALLBACK_UPDATE
₹18.15
Duration: 128.40s
2025-10-09 10:30:32
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68e7417084eb6d0b7047ce35, scheduled_for=2025-10-09T11:00:32.191840433}
2025-10-09 10:31:14
COMPLETED MAIN
CALLBACK_UPDATE
₹25.65
Duration: 128.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Scheduled Callback, disposition_3=Customer requested call back between 4 and 5}}}
2025-10-09 10:31:53
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 10:31:53, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi! This is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no ma'am i will call you in after ना
assistant:  No worries! What time can I call you back today or tomorrow?
user:  four to five ma'am
assistant:  Great, I’ll call you between four and five then. Just to check, did you recently check your resume score with us? Are you looking for a job change or just updating your resume?
user:  esmond
assistant:   Sorry, could
user:  yes ma'am adoption i'm looking for adoptions
assistant:   Got it, you’re looking for a job change. We have your experience as ten years, is that correct?
user:  nine years ma'am nine years
assistant:   Thanks for that! What kind of roles are you targeting with your nine years of experience?
user:  brandly for electrical construction
assistant:   Nice!
user:  construction field and power plant construction
assistant:   Great focus! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no ma'am
assistant:   No worries! ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user:  yes ma'am
assistant:    I see your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  no actually i cannot try this is only after only after preparation i have shared with you only
assistant:    Hmm, that might
user:  i did not set anywhere
assistant:  Hmm, are you customizing your resume for each job or using the same one for all applications?
user:  say i'm same for all application
assistant:   That’s why you’re not getting enough calls. Your resume needs to match each job’s keywords to pass ATS. Makes sense?
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Anita explained the concept of ATS (Applicant Tracking System) and its importance in ensuring resumes are filtered correctly for job applications. The user admitted to using the same resume for all applications, which may be the reason for not receiving enough interview calls. Anita emphasized the need to customize the resume for each job application to improve chances of passing the ATS filters., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Follow-up", "disposition_2": "Scheduled Callback", "disposition_3": "Customer requested call back between 4 and 5"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Scheduled Callback, disposition_3=Customer requested call back between 4 and 5}}}, smart_status=dropped, conversation_duration=128.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=128.39993, provider_connected=false}, transcriber_duration=128.39993, transcriber_model=nova-3, synthesizer_characters=1470, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=134, input=443}, azure_gpt-4_1-mini={output=327, input=26494}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=134, input=443, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=327, input=26494, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=77, input=23826, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 04:57:52, status=completed}

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user:  hello
assistant:  Hi! This is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no ma'am i will call you in after ना
assistant:  No worries! What time can I call you back today or tomorrow?
user:  four to five ma'am
assistant:  Great, I’ll call you between four and five then. Just to check, did you recently check your resume score with us? Are you looking for a job change or just updating your resume?
user:  esmond
assistant:   Sorry, could
user:  yes ma'am adoption i'm looking for adoptions
assistant:   Got it, you’re looking for a job change. We have your experience as ten years, is that correct?
user:  nine years ma'am nine years
assistant:   Thanks for that! What kind of roles are you targeting with your nine years of experience?
user:  brandly for electrical construction
assistant:   Nice!
user:  construction field and power plant construction
assistant:   Great focus! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no ma'am
assistant:   No worries! ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user:  yes ma'am
assistant:    I see your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  no actually i cannot try this is only after only after preparation i have shared with you only
assistant:    Hmm, that might
user:  i did not set anywhere
assistant:  Hmm, are you customizing your resume for each job or using the same one for all applications?
user:  say i'm same for all application
assistant:   That’s why you’re not getting enough calls. Your resume needs to match each job’s keywords to pass ATS. Makes sense?
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Anita explained the concept of ATS (Applicant Tracking System) and its importance in ensuring resumes are filtered correctly for job applications. The user admitted to using the same resume for all applications, which may be the reason for not receiving enough interview calls. Anita emphasized the need to customize the resume for each job application to improve chances of passing the ATS filters., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=128.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=128.39993, provider_connected=false}, transcriber_duration=128.39993, transcriber_model=nova-3, synthesizer_characters=1470, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=134, input=443}, azure_gpt-4_1-mini={output=327, input=26494}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=134, input=443, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=327, input=26494, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=77, input=23826, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 04:57:52, status=call-disconnected}

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Context Details
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