Call Details

Bolna ID: 0a2422d5-3d21-4812-bb70-7d5459ea162f

Phone: +919566437576

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 237.30s

Cost: ₹47.58

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-09 10:16:56

Ended:
Not set

Last Processed:
2025-10-09 10:21:52

Last Retry At:
2025-10-09 10:21:52

Next Retry Scheduled:
2025-10-09 10:26:28

Next Call Scheduled:
2025-10-09 10:26:28

Call Timeline 12
2025-10-09 10:16:56
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 10:16:58
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:17:01
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:17:16
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 10:19:53
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 10:19:53, message=Fallback additional details fetch scheduled}
2025-10-09 10:21:28
COMPLETED MAIN
CALLBACK_UPDATE
₹35.58
Duration: 237.30s
2025-10-09 10:21:28
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-09 10:21:28
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-09 10:21:33
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=requested a follow-up call, callback_id=68e73f5584eb6d0b7047cd9b, scheduled_for=2025-10-09T10:51:33.574213342}
2025-10-09 10:21:36
COMPLETED MAIN
CALLBACK_UPDATE
₹47.58
Duration: 237.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Pricing Inquiry, disposition_3=Asked for charges}}}
2025-10-09 10:21:52
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 10:21:52, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-09 10:21:52
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 10:21:52, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Arunkumar, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah okay and tell me
assistant:  I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no ma'am i'm looking for a job also
assistant:  Great, Arunkumar! You have ten years of experience, right? What kind of roles are you targeting?
user:  now i'm targeting engineer production planner
assistant:   Nice! Are you
user:  production planning control project coordinator like
assistant:   Got it! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  say me again
assistant:   Sure! ATS is software HR uses to shortlist profiles based on job needs. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  the tab name is c t f right the attacking etf app right
assistant:   I think you mean ATS, the Applicant Tracking System. It’s not an app but software that scans resumes for keywords. Does that clear it up?
user:  ok ok
assistant:   Your resume
user:  now recruiter using that ats
assistant:   Yes, Arunkumar, most recruiters use ATS to filter resumes quickly. If your resume isn’t optimized, it might not reach them. Are you getting enough interview calls with your current resume?
user:  no okay okay how to
assistant:   Are you customizing your resume for each job or using the same one for all applications?
user:  okay okay yes
assistant:    That
user:  that mistake i do
assistant:    That’s common, Arunkumar. Your resume score was fifty nine out of one hundred. Anything below eighty is poor for ATS. So, your resume might be getting rejected before reaching recruiters. Makes sense?
user:  yeah understand
assistant:    So, are you getting relevant interview calls with this resume?
user:  no no still now not see even one single call also not received
assistant:   Hmm
user:  you are the first
assistant:    That’s why, Arunkumar. Your resume lacks the right keywords and focus, so ATS rejects it. Your CV should be a magnet for the right jobs. Want me to explain how we can fix this?
user:  if you've been
assistant:    Yes
user:  it is a chargeable or
assistant:    Yes, Arunkumar, our service is chargeable but worth it. It includes ATS-friendly resumes, cover letters, and interview prep to boost your chances. Want to hear the full offer?
user:  what is the charges ma'am
assistant:    The full package is valued over ten thousand rupees, but for a limited time, you get it for just two thousand plus GST. Interested to grab this deal?
user:  wait ma'am i
assistant:    Sure, Arunkumar
user:  i want some time i i discuss with my friend after that i will call you
assistant:    I get it, Arunkumar. But this discount lasts only three days. Can I call you back tomorrow to check? What time works for you?
user:  tomorrow this time i'm freedom
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user:  hello
assistant:  Hi Arunkumar, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah okay and tell me
assistant:  I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no ma'am i'm looking for a job also
assistant:  Great, Arunkumar! You have ten years of experience, right? What kind of roles are you targeting?
user:  now i'm targeting engineer production planner
assistant:   Nice! Are you
user:  production planning control project coordinator like
assistant:   Got it! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  say me again
assistant:   Sure! ATS is software HR uses to shortlist profiles based on job needs. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  the tab name is c t f right the attacking etf app right
assistant:   I think you mean ATS, the Applicant Tracking System. It’s not an app but software that scans resumes for keywords. Does that clear it up?
user:  ok ok
assistant:   Your resume
user:  now recruiter using that ats
assistant:   Yes, Arunkumar, most recruiters use ATS to filter resumes quickly. If your resume isn’t optimized, it might not reach them. Are you getting enough interview calls with your current resume?
user:  no okay okay how to
assistant:   Are you customizing your resume for each job or using the same one for all applications?
user:  okay okay yes
assistant:    That
user:  that mistake i do
assistant:    That’s common, Arunkumar. Your resume score was fifty nine out of one hundred. Anything below eighty is poor for ATS. So, your resume might be getting rejected before reaching recruiters. Makes sense?
user:  yeah understand
assistant:    So, are you getting relevant interview calls with this resume?
user:  no no still now not see even one single call also not received
assistant:   Hmm
user:  you are the first
assistant:    That’s why, Arunkumar. Your resume lacks the right keywords and focus, so ATS rejects it. Your CV should be a magnet for the right jobs. Want me to explain how we can fix this?
user:  if you've been
assistant:    Yes
user:  it is a chargeable or
assistant:    Yes, Arunkumar, our service is chargeable but worth it. It includes ATS-friendly resumes, cover letters, and interview prep to boost your chances. Want to hear the full offer?
user:  what is the charges ma'am
assistant:    The full package is valued over ten thousand rupees, but for a limited time, you get it for just two thousand plus GST. Interested to grab this deal?
user:  wait ma'am i
assistant:    Sure, Arunkumar
user:  i want some time i i discuss with my friend after that i will call you
assistant:    I get it, Arunkumar. But this discount lasts only three days. Can I call you back tomorrow to check? What time works for you?
user:  tomorrow this time i'm freedom
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Context Details
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