Dashboard

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user:  hello
assistant:  Hi DHRUV, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah it's ध्रुव not b h r v
assistant:  Thanks for correcting me, Dhruv! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm just updating my resume i'm not currently looking for job change
assistant:  Got it, Dhruv. You have ten years of experience, right?
user:  no eight years
assistant:   Thanks for that, Dhruv. What kind of roles are you targeting with your updated resume?
user:  logistics and supply chain
assistant:   Great, Dhruv! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  nope
assistant:   No
user:  i actually i'm not aware of that
assistant:   No worries, Dhruv! ATS is software HR uses to shortlist resumes. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  yeah
assistant:   Dhruv, your resume scored sixty one out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  okay
assistant:   Are those
user:  no actually i'm not
assistant:    Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  basically i'm using the bear it's same one and i'm actually
assistant:    Hmm, that’s why you’re not getting enough calls, Dhruv. Your resume lacks the right keywords, so ATS rejects it. Makes sense?
user:  okay
assistant:    Your resume needs to act like a magnet, Dhruv. It should highlight skills and achievements matching the job and industry. Without the right keywords, recruiters won’t see you, even if you’re perfect for the role. Clear?
user:  ok
assistant:   So, Dhruv
user:  so what are the things that i have done i have to change
assistant:   Dhruv, I can’t suggest specific changes here, but your resume needs the right keywords and ATS-friendly format to get noticed. That’s exactly what our service helps with. Want me to tell you how Outspark can upgrade your resume and boost your interview calls?
user:  yeah but i can't pay anything for that okay because right now since there are the budget constraints with me so i can't like pay for the and i can't take any paid service
assistant:    I get it, Dhruv, budgets can be tight. But think of this as an investment—better resume means more interviews, which means better job offers. Missing out now could cost you more time and money later. Can I share a special discounted offer that might fit your budget?
user:  no thank you
assistant:    I understand, Dhruv, but just so you know, this offer is limited and can really boost your chances. Can I call you back in a few days to check if your situation changes?
assistant: Call will now disconnect
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Anita explained the importance of having an ATS-friendly resume, as it can impact the chances of getting shortlisted for interviews. Dhruv learned that his resume scored 61 out of 100, which is considered poor for ATS, and he admitted he was not receiving enough relevant interview calls. 

Anita suggested that Dhruv customize his resume with the right keywords to improve his chances. However, when she offered Outspark's services to help upgrade his resume, Dhruv declined due to budget constraints and expressed that he could not afford any paid services. Anita acknowledged his situation but suggested that investing in a better resume could lead to more job opportunities. She offered to call back in a few days to check if his situation changed, but the call ultimately disconnected., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=210.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2533, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=222, input=716}, azure_gpt-4_1-mini={output=573, input=47194}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=222, input=716, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=573, input=47194, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=91, input=42128, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 04:44:55, status=call-disconnected}

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Shortening these points to deliver punchier, more impactful statements would improve readability., scale=100}, qualityAddOn={feedback=The resume adheres mostly to good formatting practices, yet cliché terms should be replaced with specific examples to add value. Consistent formatting in date entries is critical for maintaining a professional appearance., score=62, buzzwordsCliches=Common buzzwords like 'team player' undermine the document's uniqueness and should be replaced with specific experiences. Opt for language that emphasizes unique strengths and contributions., datesFormatting=Dates are inconsistently formatted, which might confuse readers. Standardizing them across the document would improve consistency and professionalism., activeVoice=Active voice is generally used, though some passive constructs remain that could be revised for stronger impact. Rewriting these sentences in active voice will convey a more assertive tone., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, aligning with professional standards. However, including engaging narratives can still be achieved without personal pronouns.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T04:44:59.687387, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 04:44:59, id=1216c845-0da8-4005-9e3b-53dea3aff26e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 04:44:55, status=initiated}