Call Details
Bolna ID:
2c71e0a0-2720-4190-99e9-635de75b3b81
Phone: +919692644001
From: N/A
Status: completed
Processing: COMPLETED
Duration: 172.80s
Cost: ₹30.83
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-09 10:20:52
Last Retry At:
2025-10-09 10:20:52
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
{created_at_str=2025-10-09 04:45:51, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=30.83, batch_id=null, cost_breakdown={synthesizer=20.13, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=20.13}, llm=1.704, transfer_cost=0.0, platform=9.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=2.775, llm_breakdown={analytics=0, summarization=0.017, extraction=0, conversation=1.226, hangup=0.461}}, created_at=2025-10-09T04:45:51.990139, scheduled_at=2025-10-09T04:45:51.990112, custom_extractions=null, telephony_data={duration=174.0, to_number=+919692644001, provider_call_id=6355a253-9fc9-46bf-8ff7-d70e35f4aada, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/7fa989c6-554e-47d5-a5fd-799e203cde73.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+919692644001, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=0465ef97-6d6b-4d3d-9f49-adb010a386b9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user: yeah yeah
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah i am just looking for a change
assistant: Got it! You have ten years of experience, right? What kind of roles are you targeting?
user: human resource manager
assistant: Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes yes
assistant: Perfect! Your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for every job or using the same one for all applications?
user: yes yes i'm customizing
assistant: Hmm, that’s good. But sometimes keywords and format matter more for ATS. Your resume might still be missing some key things. Makes sense?
user: yeah maybe i think so
assistant: Exactly! Your CV should act like a magnet, pulling in the right roles by highlighting skills and keywords recruiters want. Want me to explain how Outspark can help you with this?
user: yeah yeah
assistant: Awesome! Outspark has helped over two lakh professionals, including CEOs and VPs, get noticed by companies like Amazon and Uber. Would you like to hear about our resume upgrade package?
user: yeah
assistant: Great! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Plus, lifetime access to edit and download your CVs in twenty-five templates. Interested so far?
user: yes
assistant: We also include two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your visibility. How valuable do you think this package is for your career?
user: more
assistant: Totally! This whole package is worth over ten thousand rupees, but for three days only, you can get it for just two thousand plus GST. Want me to send you the discounted payment link?
user: okay i will update it
assistant: I get it, but remember, this discount is for a limited time only. Upgrading now can really boost your interview calls. When’s a good time to follow up with you?
user: at three pm
assistant: Perfect! I’ll call you back at three PM today to discuss more. Looking forward to helping you boost your career!
assistant: Call will now disconnect
, updated_at=2025-10-09T04:49:20.72116, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 04:49:20, id=2c71e0a0-2720-4190-99e9-635de75b3b81, campaign_id=null, summary=In the conversation, Anita from Outspark reached out to the user, who is looking for a job change after ten years of experience, specifically targeting a role as a human resource manager. They discussed the user's resume score, which was low for ATS (Applicant Tracking System) compatibility, and the importance of customizing resumes with relevant keywords. Anita offered Outspark's services, which include a resume upgrade package with ATS-friendly CVs, cover letters, interview prep kits, and LinkedIn services. The user expressed interest in the package, which is being offered at a discounted price for a limited time. They agreed to follow up at 3 PM the same day to discuss further., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Interested - Positive", "disposition_3": "Interested - Positive - Interested in Package"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Positive, disposition_3=Interested - Positive - Interested in Package}}}, smart_status=dropped, conversation_duration=172.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2013, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=134, input=567}, azure_gpt-4_1-mini={output=428, input=28950}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=134, input=567, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=428, input=28950, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=98, input=30718, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 04:45:51, status=completed}
{created_at_str=2025-10-09 04:45:51, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=21.83, batch_id=null, cost_breakdown={synthesizer=20.13, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=20.13}, llm=1.704, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.017, extraction=0, conversation=1.226, hangup=0.461}}, created_at=2025-10-09T04:45:51.990139, scheduled_at=2025-10-09T04:45:51.990112, custom_extractions=null, telephony_data={duration=0.0, to_number=+919692644001, provider_call_id=6355a253-9fc9-46bf-8ff7-d70e35f4aada, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919692644001, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=0465ef97-6d6b-4d3d-9f49-adb010a386b9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user: yeah yeah
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah i am just looking for a change
assistant: Got it! You have ten years of experience, right? What kind of roles are you targeting?
user: human resource manager
assistant: Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes yes
assistant: Perfect! Your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for every job or using the same one for all applications?
user: yes yes i'm customizing
assistant: Hmm, that’s good. But sometimes keywords and format matter more for ATS. Your resume might still be missing some key things. Makes sense?
user: yeah maybe i think so
assistant: Exactly! Your CV should act like a magnet, pulling in the right roles by highlighting skills and keywords recruiters want. Want me to explain how Outspark can help you with this?
user: yeah yeah
assistant: Awesome! Outspark has helped over two lakh professionals, including CEOs and VPs, get noticed by companies like Amazon and Uber. Would you like to hear about our resume upgrade package?
user: yeah
assistant: Great! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Plus, lifetime access to edit and download your CVs in twenty-five templates. Interested so far?
user: yes
assistant: We also include two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your visibility. How valuable do you think this package is for your career?
user: more
assistant: Totally! This whole package is worth over ten thousand rupees, but for three days only, you can get it for just two thousand plus GST. Want me to send you the discounted payment link?
user: okay i will update it
assistant: I get it, but remember, this discount is for a limited time only. Upgrading now can really boost your interview calls. When’s a good time to follow up with you?
user: at three pm
assistant: Perfect! I’ll call you back at three PM today to discuss more. Looking forward to helping you boost your career!
assistant: Call will now disconnect
, updated_at=2025-10-09T04:49:11.565612, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 04:49:11, id=2c71e0a0-2720-4190-99e9-635de75b3b81, campaign_id=null, summary=In the conversation, Anita from Outspark reached out to the user, who is looking for a job change after ten years of experience, specifically targeting a role as a human resource manager. They discussed the user's resume score, which was low for ATS (Applicant Tracking System) compatibility, and the importance of customizing resumes with relevant keywords. Anita offered Outspark's services, which include a resume upgrade package with ATS-friendly CVs, cover letters, interview prep kits, and LinkedIn services. The user expressed interest in the package, which is being offered at a discounted price for a limited time. They agreed to follow up at 3 PM the same day to discuss further., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=172.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2013, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=134, input=567}, azure_gpt-4_1-mini={output=428, input=28950}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=134, input=567, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=428, input=28950, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=98, input=30718, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 04:45:51, status=call-disconnected}
{created_at_str=2025-10-09 04:45:51, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T04:45:51.990139, scheduled_at=2025-10-09T04:45:51.990112, custom_extractions=null, telephony_data={duration=0.0, to_number=+919692644001, provider_call_id=6355a253-9fc9-46bf-8ff7-d70e35f4aada, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919692644001, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=0465ef97-6d6b-4d3d-9f49-adb010a386b9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T04:46:07.689557, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 04:46:07, id=2c71e0a0-2720-4190-99e9-635de75b3b81, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 04:45:51, status=in-progress}
{created_at_str=2025-10-09 04:45:51, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T04:45:51.990139, scheduled_at=2025-10-09T04:45:51.990112, custom_extractions=null, telephony_data={duration=0.0, to_number=+919692644001, provider_call_id=6355a253-9fc9-46bf-8ff7-d70e35f4aada, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919692644001, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=0465ef97-6d6b-4d3d-9f49-adb010a386b9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T04:45:56.646974, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 04:45:56, id=2c71e0a0-2720-4190-99e9-635de75b3b81, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 04:45:51, status=ringing}
{created_at_str=2025-10-09 04:45:51, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T04:45:51.990139, scheduled_at=2025-10-09T04:45:51.990112, custom_extractions=null, telephony_data={duration=0.0, to_number=+919692644001, provider_call_id=6355a253-9fc9-46bf-8ff7-d70e35f4aada, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919692644001, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=0465ef97-6d6b-4d3d-9f49-adb010a386b9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T04:45:54.261785, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 04:45:54, id=2c71e0a0-2720-4190-99e9-635de75b3b81, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 04:45:51, status=initiated}
Context Details
{recipient_phone_number=+919692644001, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=0465ef97-6d6b-4d3d-9f49-adb010a386b9, attemptType=RETRY}, resume_review_id=null}