Call Details

Bolna ID: 09137d85-2483-4472-a51c-c2cbe957610e

Phone: +919975141676

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 53.50s

Cost: ₹9.19

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-09 09:53:56

Ended:
Not set

Last Processed:
2025-10-09 09:56:51

Last Retry At:
2025-10-09 09:56:51

Next Retry Scheduled:
2025-10-09 10:00:24

Next Call Scheduled:
2025-10-09 10:00:24

Call Timeline 11
2025-10-09 09:53:56
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 09:53:59
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:54:00
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:54:18
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:55:24
COMPLETED MAIN
CALLBACK_UPDATE
₹6.18
Duration: 53.50s
2025-10-09 09:55:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-09 09:55:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-09 09:55:27
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68e7393784eb6d0b7047cb58, scheduled_for=2025-10-10T09:55:27.894950603}
2025-10-09 09:55:30
COMPLETED MAIN
CALLBACK_UPDATE
₹9.19
Duration: 53.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled Call Back, disposition_3=Customer requested call back on second day}}}
2025-10-09 09:56:52
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 09:56:52, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-09 09:56:52
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 09:56:52, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi Sachinkumar, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no sorry
assistant:  No worries! What time can I call you back today or tomorrow?
user:  second ma'am
assistant:  Great, Sachinkumar! What time on the second day works best for you?
user:  okay
assistant:   Thanks, Sachinkumar! I’ll call you then. Meanwhile, did you check your resume score with us today? Are you looking for a job change or just updating your resume?
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user:  yes
assistant:  Hi Sachinkumar, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no sorry
assistant:  No worries! What time can I call you back today or tomorrow?
user:  second ma'am
assistant:  Great, Sachinkumar! What time on the second day works best for you?
user:  okay
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Context Details
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