Call Details

Bolna ID: 4f37fd68-6fb1-4bfa-b1ac-749754c7ffae

Phone: +918318431594

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-09 09:38:56

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-09 09:50:24

Next Call Scheduled:
2025-10-09 09:50:24

Call Timeline 14
2025-10-09 09:38:57
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 09:38:59
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:39:00
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:39:32
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:39:32
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-09 09:39:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-09 09:44:52
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b2a08b22-f40d-472e-83c3-7c5839ae1980}
2025-10-09 09:45:24
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b2a08b22-f40d-472e-83c3-7c5839ae1980, status=BUSY, attempt_no=1}
2025-10-09 09:45:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-09 09:45:24
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b2a08b22-f40d-472e-83c3-7c5839ae1980}
2025-10-09 09:50:52
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=2929dd5b-fb25-488a-a7b4-eee6ebd626ce}
2025-10-09 09:51:24
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=2929dd5b-fb25-488a-a7b4-eee6ebd626ce, status=BUSY, attempt_no=2}
2025-10-09 09:51:24
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-09 09:51:24
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=2929dd5b-fb25-488a-a7b4-eee6ebd626ce}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-09 04:08:57, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T04:08:57.301912, scheduled_at=2025-10-09T04:08:57.301886, custom_extractions=null, telephony_data={duration=0.0, to_number=+918318431594, provider_call_id=6bc38326-40e5-4bd0-a587-983d6a1e1a10, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918318431594, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 09:28:50, callback_request_id=null, is_callback=null, fullName=Sanjay, resume_review_id=68e732b49f941c720e6fc3ac, reviewDetails={overallScore={score=64, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout is well-structured, with clear sections for experience, education, and skills. The reverse chronological order in the Experience section effectively highlights the candidate's career progression., score=68, readability=The clear headings, concise bullet points, and consistent formatting contribute to good readability. However, further optimization could focus on using bolding for emphasis and ensuring consistent date formats throughout., essentialSectionsPresence=The significant sections, like 'Professional Experience' and 'Education', are present and easy to navigate. The inclusion of a 'Professional Summary' and 'Key Skills' enhances its searchability and provides a quick overview., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS-friendly with structured sections and clear headings, increasing the chances of getting past the initial screening processes. The use of relevant keywords will improve the ATS compatibility., score=65, scale=100, keyElementsReadableByATS=The key elements such as full name, contact information, and work experience are clearly laid out and easily accessible to ATS. You can further improve your ATS readability by incorporating more industry-specific keywords.}, impact={feedback=The bullet points in the experience section effectively describe the tasks completed in each role. To improve impact, each bullet should start with a strong action verb., score=62, spellCheck=The spell check is excellent. No spelling errors were found, contributing to the resume's professional appearance. Continue to proofread to maintain this standard., bulletPointsUsage=The use of bullet points is consistent and helps break down information, making it easier to read. Quantifying achievements with numbers or specific results such as '% reduction in errors' will improve overall impact., weakActionVerbs=The resume uses some strong action verbs. Strengthen weaker action verbs like 'Worked on' to 'Managed' or 'Led' where appropriate. Consider also changing the verb 'Assisted' to 'Supported' or 'Contributed'., scale=100, quantifyingImpact=While there is some mention of achievements, providing quantifiable data would strengthen the impact of each role more, thereby improving the overall impact score, For instance, 'reduced rework by 15%' is an example of quantifying an achievement., repetitionAvoidance=The resume avoids excessive repetition of action verbs, enhancing readability. Varying the action verbs used at the beginning of each bullet point would make it more visually appealing to the reader., accomplishmentLanguage=The resume successfully uses accomplishment-oriented language, emphasizing the candidate's contributions and achievements. The use of numbers should be used to quantify these accomplishments when possible.}, crispness={feedback=The resume's length is appropriate for the candidate's experience level, providing all the necessary information without being overly lengthy. Reducing the bullet points could enhance the conciseness., resumeLength=The resume's length is manageable and includes vital information without being excessive. Given the candidate's experience, the length is appropriate for the scope and content., score=60, bulletPointsCount=The number of bullet points in each section is generally appropriate. However, some bullets could be merged or shortened to enhance readability. Make each bullet as concise as possible., fillerWords=The resume generally avoids filler words. However, review each bullet point to eliminate any unnecessary phrases that don't add value. Remove unnecessary words to make strong impactful bullets., bulletPointLength=Most bullet points are concise and to the point. Occasionally, bullets could be shortened for better impact. Try removing any unnecessary words to provide a more succinct impact to each one., scale=100}, qualityAddOn={feedback=The resume avoids common buzzwords and clichés, which demonstrates an understanding of best practices. However, the dates formatting should be checked across the document and made consistent., score=65, buzzwordsCliches=The resume generally avoids buzzwords and industry jargon, utilizing targeted and specific career-relevant language. Review the key skills section and replace any generic terms., datesFormatting=Date formatting is mostly consistent, but double check each entry to catch any potential inconsistencies. Ensure a consistent format (e.g., Month Year) for all dates., activeVoice=The resume uses active voice, making the descriptions more dynamic and engaging, creating an effective communication and making the candidate appear proactive and in charge., scale=100, personalPronounsUsage=The resume avoids using personal pronouns, maintaining a professional and objective tone. 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