Call Details

Bolna ID: ebcb3409-cf79-40e6-8a03-2e6ca2699a27

Phone: +919667383122

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-09 09:29:56

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-09 09:41:13

Next Call Scheduled:
2025-10-09 09:41:13

Call Timeline 14
2025-10-09 09:29:56
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 09:30:01
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:30:02
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:30:24
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:30:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-09 09:30:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-09 09:35:52
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a77fa82b-fe82-44c0-99cf-2601df2e68b1}
2025-10-09 09:36:13
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=a77fa82b-fe82-44c0-99cf-2601df2e68b1, status=BUSY, attempt_no=1}
2025-10-09 09:36:13
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-09 09:36:13
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a77fa82b-fe82-44c0-99cf-2601df2e68b1}
2025-10-09 09:41:52
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e86d5912-bdb0-4819-a573-f9bc0ea92a05}
2025-10-09 09:42:16
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=e86d5912-bdb0-4819-a573-f9bc0ea92a05, status=BUSY, attempt_no=2}
2025-10-09 09:42:16
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-09 09:42:16
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e86d5912-bdb0-4819-a573-f9bc0ea92a05}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-09 03:59:56, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T03:59:56.544839, scheduled_at=2025-10-09T03:59:56.544808, custom_extractions=null, telephony_data={duration=0.0, to_number=+919667383122, provider_call_id=a11b7baf-187d-40e8-a99e-b26711f7cd9c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919667383122, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 09:19:04, callback_request_id=null, is_callback=null, fullName=MOHAMMAD, resume_review_id=68e7307c18c34103788cef37, reviewDetails={overallScore={score=53.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Education and Work Experience, but the information is not presented in a reverse chronological order which affects readability. Additionally, there are unnecessary sections like the declaration and personal profile that could be condensed or omitted to improve focus on relevant experience., score=56, readability=Currently, the readability of the resume is hindered by bulky paragraphs and inconsistent formatting. Streamlining sections and using a consistent font style and size would enhance readability and professionalism., essentialSectionsPresence=The Education section is present but requires more detail about dates and institutions attended for clarity. The Experience section needs to be reorganized to present the most recent positions first, highlighting career progression., scale=100}, atsReadabilityScore={feedback=The resume contains essential details but lacks keyword optimization needed for ATS compatibility. Improving the structure and language to align with role-specific keywords would enhance ATS readability and job-match suitability., score=57, scale=100, keyElementsReadableByATS=Key elements such as name and contact information are clear, yet there are missing role-specific keywords that are critical for ATS scanning. Introducing industry-relevant terminologies could improve searchability and ranking through ATS systems.}, impact={feedback=The resume features a mix of bullet points and paragraphs, but the impact is weakened by a lack of quantifiable achievements and repetitive language. Strong action verbs and quantified results could help showcase accomplishments more effectively., score=54, spellCheck=The resume does not exhibit significant spelling errors, but attention should be given to grammar and syntax, particularly in lengthy sentences. A thorough proofreading could ensure structured, error-free communication., bulletPointsUsage=The usage of bullet points is inconsistent, with some sections lacking them entirely, which reduces the clarity and impact of the content. It's advised to format achievements and responsibilities in bullet points for uniformity and readability., weakActionVerbs=Several verbs used in the resume are weak or vague, such as 'responsible for' and 'handled', which can be improved with stronger alternatives like 'spearheaded' or 'resolved'. This would contribute to a more dynamic portrayal of roles., scale=100, quantifyingImpact=There is little to no quantifiable data incorporated in the achievements. Including metrics-related accomplishments, such as 'improved maintenance efficiency by 15%', would provide a clearer impact of contributions., repetitionAvoidance=The resume exhibits a repetition of phrases like 'good knowledge' across different sections, which could be avoided for better wording diversity. Employing varied synonyms and sentence structures would prevent redundancy., accomplishmentLanguage=The language used lacks a focus on accomplishments and results, which lessens the effectiveness of the content. Shifting towards an achievement-oriented language would better demonstrate potential value to employers.}, crispness={feedback=The resume length is appropriate for the experience level, yet it lacks conciseness and features verbose sections that do not add much value. Trimming down unnecessary details and focusing on impactful statements would create a more concise document., resumeLength=With a compact format, the resume fits the candidate's experience level, but certain sections like personal details are overly extended. Prioritizing relevant work experience and skills over exhaustive personal information would be beneficial., score=50, bulletPointsCount=The resume contains a reasonable number of bullet points but lacks balance across various sections. Redistributing focus towards key achievements with bullet points rather than general tasks could highlight unique skills effectively., fillerWords=The content consists of filler terms such as 'good knowledge of' that could be streamlined for directness. Eliminating such phrases will strengthen the meaningful impact of the remaining content., bulletPointLength=Many bullet points are overly lengthy and resemble sentences or phrases, which can overwhelm the reader. Shortening these bullet points to concise statements would facilitate quicker comprehension and maintain reader interest., scale=100}, qualityAddOn={feedback=The resume includes buzzwords and personal pronouns, which detract from professionalism and clarity. Ensuring crisp, formal language and maintaining consistency in date format would substantially elevate the quality of the resume., score=52, buzzwordsCliches=The document uses several clichés and general phrases, like 'positive attitude', which could be replaced with more unique descriptors of specific accomplishments. Distinctive language would create a more memorable impression., datesFormatting=The date formatting in the resume is inconsistent, which can confuse readers and ATS systems. A uniform format, such as 'MM/YYYY', should be adopted throughout the document for clarity and credibility., activeVoice=The use of passive voice in multiple areas weakens the assertiveness of the statements. 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