Call Details
Bolna ID:
dd214781-a5d8-4782-96da-d94b30b57e77
Phone: +917977521046
From: +918035316264
Status: busy
Processing: COMPLETED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Carrier
Reason: Call recipient was busy
Timestamps
Started:
2025-10-09 09:17:53
Ended:
Not set
Last Processed:
2025-10-09 09:31:52
Last Retry At:
2025-10-09 09:31:52
Next Retry Scheduled:
2025-10-09 09:29:21
Next Call Scheduled:
2025-10-09 09:29:21
Call Timeline 18
Call History (Raw Callbacks) 11
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, updated_at=2025-10-09T04:00:54.978669, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 04:00:54, id=7a9bafdf-a297-4732-9bcb-093b20c08f06, campaign_id=null, summary=The conversation details are missing, so I cannot summarize the interaction between the user and the agent. Please provide the transcript or key points from the conversation for me to assist you further., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Disposition", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Disposition, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=10.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=10.599937, provider_connected=false}, transcriber_duration=10.599937, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=36, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=36, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 03:59:52, status=completed}
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{created_at_str=2025-10-09 03:59:52, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T03:59:52.008607, scheduled_at=2025-10-09T03:59:52.008577, custom_extractions=null, telephony_data={duration=0.0, to_number=+917977521046, provider_call_id=e651a715-854f-4df9-8fe3-3600ffd65c5e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917977521046, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dd214781-a5d8-4782-96da-d94b30b57e77, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T04:00:07.880151, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 04:00:07, id=7a9bafdf-a297-4732-9bcb-093b20c08f06, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 03:59:52, status=in-progress}
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Context Details
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