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Call Details

Bolna ID: ed9b0d67-4c97-463a-90d6-b59f781bdc81

Phone: +919752974598

From: N/A

Status: completed

Processing: COMPLETED

Duration: 24.80s

Cost: ₹3.81

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-09 09:08:52

Last Retry At:
2025-10-09 09:08:52

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-09 09:06:52
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 09:06:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:06:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:07:05
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 09:07:42
COMPLETED MAIN
CALLBACK_UPDATE
₹2.31
Duration: 24.80s
2025-10-09 09:07:55
COMPLETED MAIN
CALLBACK_UPDATE
₹3.81
Duration: 24.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Response, disposition_2=No Engagement, disposition_3=}}}
2025-10-09 09:08:52
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-09 09:08:52, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5 

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user:  hello hello
assistant:  Hey! Just checking, is now a good time to chat?
user:  hello
assistant:  Hey! I’m here to help. Did you check your resume score with us today? Are you looking for a job change or just updating your resume?
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{created_at_str=2025-10-09 03:36:51, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=2.31, batch_id=null, cost_breakdown={synthesizer=1.79, transcriber=0.377, synthesizer_breakdown={welcome_message=0, conversation=1.79}, llm=0.14500000000000002, platform=0, transcriber_breakdown={analytics=0, conversation=0.377}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0, conversation=0.081, hangup=0.059}}, created_at=2025-10-09T03:36:51.995678, scheduled_at=2025-10-09T03:36:51.995653, custom_extractions=null, telephony_data={duration=0.0, to_number=+919752974598, provider_call_id=91c5287f-0d45-4e74-8a42-671a7ef1bf80, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919752974598, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2eb85235-19d6-420d-99a0-b2f0fa7ed524, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello hello
assistant:  Hey! Just checking, is now a good time to chat?
user:  hello
assistant:  Hey! I’m here to help. Did you check your resume score with us today? Are you looking for a job change or just updating your resume?
, updated_at=2025-10-09T03:37:39.765197, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 03:37:39, id=ed9b0d67-4c97-463a-90d6-b59f781bdc81, campaign_id=null, summary=The conversation begins with the agent greeting the user and confirming if it's a good time to chat. The user responds with greetings but does not provide a clear answer. The agent then inquires if the user has checked their resume score and whether they are looking for a job change or just updating their resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=24.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=24.599937, provider_connected=false}, transcriber_duration=24.599937, transcriber_model=nova-3, synthesizer_characters=179, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=60, input=67}, azure_gpt-4_1-mini={output=44, input=1849}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=60, input=67, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=44, input=1849, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3917, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 03:36:51, status=call-disconnected}

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{created_at_str=2025-10-09 03:36:51, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T03:36:51.995678, scheduled_at=2025-10-09T03:36:51.995653, custom_extractions=null, telephony_data={duration=0.0, to_number=+919752974598, provider_call_id=91c5287f-0d45-4e74-8a42-671a7ef1bf80, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919752974598, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2eb85235-19d6-420d-99a0-b2f0fa7ed524, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T03:36:54.193012, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 03:36:54, id=ed9b0d67-4c97-463a-90d6-b59f781bdc81, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 03:36:51, status=ringing}

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Context Details 
{recipient_phone_number=+919752974598, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=2eb85235-19d6-420d-99a0-b2f0fa7ed524, attemptType=RETRY}, resume_review_id=null}