Call Details

Bolna ID: da45a040-5ea5-4aa8-bc3c-f02d054441c3

Phone: +918436669572

From: N/A

Status: completed

Processing: FAILED

Duration: 6.10s

Cost: ₹2.44

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-08 18:32:52

Last Retry At:
2025-10-08 18:32:52

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-08 18:30:52
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-08 18:30:55
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 18:30:57
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 18:31:03
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 18:31:12
COMPLETED MAIN
CALLBACK_UPDATE
₹0.94
Duration: 6.10s
2025-10-08 18:32:52
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-08 18:32:52, message=Successfully fetched and saved additional details}
2025-10-08 18:45:05
COMPLETED MAIN
CALLBACK_UPDATE
₹2.44
Duration: 6.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Greeting Exchanged, disposition_3=}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi! This is Anita
, updated_at=2025-10-08T13:15:04.990839, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 13:15:04, id=da45a040-5ea5-4aa8-bc3c-f02d054441c3, campaign_id=null, summary=The conversation begins with the agent, Anita, greeting the user. The user responds with a simple "hello.", error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Connected", "disposition_2": "Greeting Exchanged", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Greeting Exchanged, disposition_3=}}}, smart_status=dropped, conversation_duration=6.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=6.1999373, provider_connected=false}, transcriber_duration=6.1999373, transcriber_model=nova-3, synthesizer_characters=81, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=23, input=20}, azure_gpt-4_1-mini={output=21, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=23, input=20, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=21, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1940, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 13:00:52, status=completed}

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user:  hello
assistant:  Hi! This is Anita
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Context Details
{recipient_phone_number=+918436669572, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=0ca9c162-9f03-4a0d-9c55-dbf9d0e33371, attemptType=RETRY}, resume_review_id=null}