Call Details
Bolna ID:
a31e476a-22f8-4b90-9b94-58f12b4d5abc
Phone: +919007496704
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 87.80s
Cost: ₹17.40
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-08 17:32:52
Ended:
Not set
Last Processed:
2025-10-08 17:35:52
Last Retry At:
2025-10-08 17:35:52
Next Retry Scheduled:
2025-10-08 17:39:38
Next Call Scheduled:
2025-10-08 17:39:38
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi ALOK, this is Anita from Outspark – a career services
user: तो but ऐसी में क्या था next day आता है इसलिए two tax होता है यहां पर
assistant: Hey ALOK, thoda clarify karoge? Resume update ke baare mein baat kar rahe hain kya?
user: जी
assistant: Great! I see you checked your resume score today. Are you looking for a job change or just updating your resume?
user: looking for a job change also
assistant: Got it, ALOK. You have around ten years of experience, right? What roles are you targeting
user: no
assistant: Sorry, could you please
user: no no not paying me
assistant: Okay, ALOK,
user: with approx eight years
assistant: Thanks
user: i'm looking for a quality assurance pack
assistant: Quality assurance, got it! Are you aware of ATS, the software that filters resumes before HR sees them?
user: no
assistant: No worries! ATS is like a gatekeeper; if your resume isn’t ATS-friendly, it won’t reach recruiters. Does that make sense?
user: how much was this
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user: hello
assistant: Hi ALOK, this is Anita from Outspark – a career services
user: तो but ऐसी में क्या था next day आता है इसलिए two tax होता है यहां पर
assistant: Hey ALOK, thoda clarify karoge? Resume update ke baare mein baat kar rahe hain kya?
user: जी
assistant: Great! I see you checked your resume score today. Are you looking for a job change or just updating your resume?
user: looking for a job change also
assistant: Got it, ALOK. You have around ten years of experience, right? What roles are you targeting
user: no
assistant: Sorry, could you please
user: no no not paying me
assistant: Okay, ALOK,
user: with approx eight years
assistant: Thanks
user: i'm looking for a quality assurance pack
assistant: Quality assurance, got it! Are you aware of ATS, the software that filters resumes before HR sees them?
user: no
assistant: No worries! ATS is like a gatekeeper; if your resume isn’t ATS-friendly, it won’t reach recruiters. Does that make sense?
user: how much was this
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Prioritize the most recent and relevant information., resumeLength=The resume's length could be trimmed slightly by condensing some bullet points. It should effectively and succinctly convey qualifications and experiences., score=58, bulletPointsCount=Review the number of bullet points in each role to ensure concise communication; avoid excessive bullet points under less crucial roles., fillerWords=Identify and remove any unnecessary words or phrases to enhance the impact of your statements. Remove the word, 'Helped' or 'Assisted' and rework., bulletPointLength=Some bullet points contain lengthy sentences; aim to make them more concise and impactful by focusing on the most important aspects of each task and accomplishment., scale=100}, qualityAddOn={feedback=While the resume generally avoids buzzwords, be mindful of industry-specific jargon and ensure they are relevant and clearly understood. 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The content should focus on your professional achievements and experiences.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T12:02:58.161032, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 12:02:58, id=a31e476a-22f8-4b90-9b94-58f12b4d5abc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 12:02:53, status=ringing}
{created_at_str=2025-10-08 12:02:53, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T12:02:53.320278, scheduled_at=2025-10-08T12:02:53.320252, custom_extractions=null, telephony_data={duration=0.0, to_number=+919007496704, provider_call_id=83a32c09-7c05-4a81-b749-4a976eb39069, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919007496704, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 17:22:18, callback_request_id=null, is_callback=null, fullName=ALOK, resume_review_id=68e6502018c34103788cd599, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume presents a clear and organized structure with essential sections like Experience and Education. The chronological order is well-maintained, ensuring easy readability for both humans and ATS systems., score=65, readability=The formatting is generally consistent, making the resume easy to scan. However, ensure all dates are in the same format and consider using consistent headings for better visual clarity., essentialSectionsPresence=The Experience section is prominently featured and detailed, which is crucial for an experienced professional. The inclusion of a Summary and Skills sections further enhances the resume's completeness., scale=100}, atsReadabilityScore={feedback=The resume includes crucial information for ATS compatibility, such as contact details, work history, and education. More use of industry-specific keywords will improve the ATS score., score=60, scale=100, keyElementsReadableByATS=Ensure that essential sections like your name, contact information, job titles, recent employer, and educational background have clear labels or headings for ATS to correctly parse the information.}, impact={feedback=The use of bullet points helps break down information effectively. While the descriptions outline responsibilities, the impact could be enhanced through the inclusion of quantifiable achievements., score=60, spellCheck=The resume has some spelling issues, performing a thorough spell check is very important. Review for any errors to make your resume more professional., bulletPointsUsage=Bullet points are used consistently throughout the resume, which aids in readability and scanning. However, aim for more concise and impactful phrasing within each bullet point., weakActionVerbs=Use stronger action verbs to start each bullet point to convey a sense of accomplishment. Start each bullet with an action that shows the actions and results., scale=100, quantifyingImpact=Some bullet points lack quantifiable results; adding numbers and metrics (e.g., percentages, amounts) will significantly increase their impact. Quantify achievements to show specific results., repetitionAvoidance=Avoid repeating action verbs within the same job description; vary your phrasing for enhanced readability and impact. Review the use of verbs such as 'Conducted' and replace as applicable., accomplishmentLanguage=Focus on results and outcomes to highlight the value brought to each role. Use language that clearly communicates accomplishments.}, crispness={feedback=The resume is slightly lengthy for its scope; consider condensing certain sections and bullet points to improve its impact. Prioritize the most recent and relevant information., resumeLength=The resume's length could be trimmed slightly by condensing some bullet points. It should effectively and succinctly convey qualifications and experiences., score=58, bulletPointsCount=Review the number of bullet points in each role to ensure concise communication; avoid excessive bullet points under less crucial roles., fillerWords=Identify and remove any unnecessary words or phrases to enhance the impact of your statements. Remove the word, 'Helped' or 'Assisted' and rework., bulletPointLength=Some bullet points contain lengthy sentences; aim to make them more concise and impactful by focusing on the most important aspects of each task and accomplishment., scale=100}, qualityAddOn={feedback=While the resume generally avoids buzzwords, be mindful of industry-specific jargon and ensure they are relevant and clearly understood. The format is good, but some improvements are needed., score=62, buzzwordsCliches=Remove the phrase 'Strong team player' and provide specific examples showcasing teamwork skills. Replace generic terms with more precise language., datesFormatting=Ensure complete and consistent date formatting throughout the document. For instance, use 'MM/YYYY' or the same for all entries., activeVoice=The content generally uses active voice, but some instances could be improved by starting sentences with actions. Focus language on accomplishments., scale=100, personalPronounsUsage=Refrain from using personal pronouns such as 'I' or 'me.' The content should focus on your professional achievements and experiences.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T12:02:56.126268, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 12:02:56, id=a31e476a-22f8-4b90-9b94-58f12b4d5abc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 12:02:53, status=initiated}
Context Details
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