Call Details

Bolna ID: 760052ff-19f1-4866-bed4-8d2b326dba72

Phone: +917708503400

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-08 17:05:53

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-08 17:17:24

Next Call Scheduled:
2025-10-08 17:17:24

Call Timeline 14
2025-10-08 17:05:54
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-08 17:05:57
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 17:05:59
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 17:06:33
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 17:06:33
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-08 17:06:33
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-08 17:11:52
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=92cf2d98-d398-4b0a-a74e-f698c1d64d58}
2025-10-08 17:12:24
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=92cf2d98-d398-4b0a-a74e-f698c1d64d58, status=BUSY, attempt_no=1}
2025-10-08 17:12:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-08 17:12:24
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=92cf2d98-d398-4b0a-a74e-f698c1d64d58}
2025-10-08 17:17:52
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=9a3710da-3e4c-44d0-86a9-b2bdf1564eb8}
2025-10-08 17:18:19
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=9a3710da-3e4c-44d0-86a9-b2bdf1564eb8, status=BUSY, attempt_no=2}
2025-10-08 17:18:19
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-08 17:18:19
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=9a3710da-3e4c-44d0-86a9-b2bdf1564eb8}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-08 11:35:54, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T11:35:54.134544, scheduled_at=2025-10-08T11:35:54.134519, custom_extractions=null, telephony_data={duration=0.0, to_number=+917708503400, provider_call_id=7d2ac1fe-0883-40d0-8ad1-576068325874, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917708503400, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 16:55:18, callback_request_id=null, is_callback=null, fullName=PRADEEP, resume_review_id=68e649e29f941c720e6fa6de, reviewDetails={overallScore={score=61.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout is generally clear except for the lack of reverse chronological order. Ensuring the Experience section is presented in the most recent order is necessary for effective readability., score=68, readability=The resume is quite readable, with distinct sections that are easy to navigate. However, using a consistent date format throughout would further improve readability., essentialSectionsPresence=Key sections like Experience and Education are present, but the work experience chronology needs adjustment for better impact. Including a skills section relevant to CAD design and civil construction would significantly enhance this section., scale=100}, atsReadabilityScore={feedback=The resume is well structured to be ATS friendly with all sections. Incorporate skills related to CAD design and construction for improved chances and role, will further enhance ATS readability., score=65, scale=100, keyElementsReadableByATS=All the essential elements, like contact information and work history, appear to be in a format that ATS systems typically recognize. Make sure to use industry-specific keywords in your descriptions.}, impact={feedback=The bullet points effectively describe the job responsibilities, but lack quantified achievements. For instance, specifying project size or cost savings would greatly increase the impact., score=58, spellCheck=A thorough spell check is required. All spelling should be checked to improve the professionalism shown in the resume., bulletPointsUsage=Bullet points are used consistently to make the information easy to scan, but opportunities exist to better highlight accomplishments. Consider including more power verbs to strengthen the content., weakActionVerbs=The resume could benefit from stronger action verbs. Replace general verbs with more powerful action words that reflect better results and impact., scale=100, quantifyingImpact=The resume needs more quantitative data to showcase achievements, such as the number of projects supervised or the percentage reduction in costs achieved. Adding numbers will make your accomplishments more convincing., repetitionAvoidance=There is some repetition of action verbs. Varying the action verbs will keep the language fresh and highlight the breadth of your capabilities., accomplishmentLanguage=To enhance the impact of the accomplishments, focus on the results achieved. Indicate the benefits of the work.}, crispness={feedback=The resume is a bit long for the experience level. Condensing bullet points and removing unnecessary details will tighten the presentation., resumeLength=The current length is acceptable, but can be improved by removing any detail that isn't particularly helpful. Trimming extra wording makes the resume immediately appealing. , score=55, bulletPointsCount=The number of bullet points is acceptable. Try to use fewer, higher-impact points., fillerWords=Minimize the usage of filler words. 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