Call Details

Bolna ID: 4d64c22b-d66e-4dd7-a9fd-92a9e57b7a1f

Phone: +918105684974

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-08 16:32:26

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-08 16:44:02

Next Call Scheduled:
2025-10-08 16:44:02

Call Timeline 14
2025-10-08 16:32:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-08 16:32:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 16:32:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 16:33:02
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 16:33:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-08 16:33:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-08 16:38:27
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=88870baa-8ec2-4018-92d4-c47ac090d1cc}
2025-10-08 16:39:02
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=88870baa-8ec2-4018-92d4-c47ac090d1cc, status=BUSY, attempt_no=1}
2025-10-08 16:39:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-08 16:39:02
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=88870baa-8ec2-4018-92d4-c47ac090d1cc}
2025-10-08 16:44:27
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7885a5d6-9dff-44f3-a4a6-815921096f07}
2025-10-08 16:44:48
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=7885a5d6-9dff-44f3-a4a6-815921096f07, status=BUSY, attempt_no=2}
2025-10-08 16:44:48
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-08 16:44:48
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7885a5d6-9dff-44f3-a4a6-815921096f07}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-08 11:02:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T11:02:27.58374, scheduled_at=2025-10-08T11:02:27.58371, custom_extractions=null, telephony_data={duration=0.0, to_number=+918105684974, provider_call_id=1b5836b6-6505-4a5f-8d09-498865088220, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918105684974, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 16:22:14, callback_request_id=null, is_callback=null, fullName=Mohit, resume_review_id=68e6422018c34103788cd331, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections for Profile, Experience, Education, and Skills. However, minor formatting improvements could enhance readability., score=66, readability=The readability of the resume is generally good, though minor adjustments in the formatting can make a significant improvement. Ensure consistency in font and spacing for better visual appeal., essentialSectionsPresence=The essential sections such as Experience and Education are present and effectively structured, though Education requires more prominence. Avoid unnecessary sections like Additional Experience if space is an issue., scale=100}, atsReadabilityScore={feedback=The resume is generally compatible with ATS systems, though improvements in keyword optimization could help. Ensure all critical sections are easily identifiable and labeled., score=64, scale=100, keyElementsReadableByATS=Key elements such as contact information and section headings are structured well for ATS readability. There's an opportunity to embed more relevant keywords for enhanced performance.}, impact={feedback=The resume uses bullet points effectively to highlight key achievements and responsibilities. However, quantifiable achievements could be further emphasized across different roles., score=58, spellCheck=The resume is free of spelling errors, demonstrating attention to detail. It's essential to maintain this rigor to ensure professionalism., bulletPointsUsage=Bullet points are consistently used across the resume, which aids readability and highlights key achievements. Despite this, some bullet points could be more concise to enhance impact., weakActionVerbs=While most action verbs are impactful, there is room to replace weaker verbs with more dynamic alternatives to intensify the narrative. Using more varied action verbs could better depict accomplishments., scale=100, quantifyingImpact=Some accomplishments are quantified, showcasing a strong track record of results. However, increasing the use of quantifiable metrics would further strengthen the impact., repetitionAvoidance=There is some repetition of action verbs and phrasing throughout the resume, which can be avoided by using varied vocabulary. Consider alternating between different powerful verbs to maintain engagement., accomplishmentLanguage=The language is generally result-oriented, though not consistently so across all entries. Ensure a focus on outcomes in all descriptions to maximize impact.}, crispness={feedback=The resume is slightly lengthy, which affects its crispness. Condensation of bullet points and removal of any redundant information would improve its impact., resumeLength=The overall length of the resume is slightly longer than necessary for the experience level presented, suggesting room for condensation., score=55, bulletPointsCount=There are numerous bullet points which could be grouped or summarized for more impact. Reducing the count to essential points only can enhance readability., fillerWords=Some filler words are present, which could be removed for a more powerful presentation. Tightening the language will improve overall clarity and professionalism., bulletPointLength=Bullet points are generally concise but could be further shortened. Each should be a brief, impactful statement rather than a lengthy explanation., scale=100}, qualityAddOn={feedback=The resume generally adheres to stylistic guidelines well but could improve by eliminating clichés and ensuring date formatting consistency. More precise language will enhance quality., score=62, buzzwordsCliches=Some terms used are quite generic and could be replaced with more specific descriptions to avoid clichés. Adopting unique language can strengthen the resume's appeal., datesFormatting=Date formatting is consistent throughout the resume, aiding in readability. 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