Call Details

Bolna ID: b7744587-c292-4dd4-9dfc-d9d00fdbc8ac

Phone: +919136168388

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Callee

Reason: Call recipient rejected

Timestamps

Started:
2025-10-08 16:13:26

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-08 16:24:53

Next Call Scheduled:
2025-10-08 16:24:53

Call Timeline 14
2025-10-08 16:13:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-08 16:13:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 16:13:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 16:13:58
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 16:13:58
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-08 16:13:58
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-08 16:19:27
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0d370500-02cb-4810-b694-597d91d7cd63}
2025-10-08 16:19:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=0d370500-02cb-4810-b694-597d91d7cd63, status=BUSY, attempt_no=1}
2025-10-08 16:19:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-08 16:19:53
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0d370500-02cb-4810-b694-597d91d7cd63}
2025-10-08 16:25:27
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e5e474f2-55ee-4c31-a18f-ed9d163c7b1e}
2025-10-08 16:25:57
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=e5e474f2-55ee-4c31-a18f-ed9d163c7b1e, status=BUSY, attempt_no=2}
2025-10-08 16:25:57
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-08 16:25:57
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e5e474f2-55ee-4c31-a18f-ed9d163c7b1e}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-08 10:49:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T10:49:27.289381, scheduled_at=2025-10-08T10:49:27.289354, custom_extractions=null, telephony_data={duration=0.0, to_number=+919136168388, provider_call_id=37ee61cf-14ca-476f-b2be-2da2b12b6066, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919136168388, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b7744587-c292-4dd4-9dfc-d9d00fdbc8ac, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T10:49:52.473557, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 10:49:52, id=0d370500-02cb-4810-b694-597d91d7cd63, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 10:49:27, status=busy}

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{created_at_str=2025-10-08 10:43:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T10:43:27.295689, scheduled_at=2025-10-08T10:43:27.295662, custom_extractions=null, telephony_data={duration=0.0, to_number=+919136168388, provider_call_id=f68c7708-ece5-42d8-845e-b2e7d30ec850, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919136168388, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 16:02:35, callback_request_id=null, is_callback=null, fullName=ABHIJEET, resume_review_id=68e63d8c18c34103788cd243, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections like Professional Experience, Professional Skills, and Academic Experiences. However, the layout could be enhanced by reversing the chronology in the Experience section to highlight recent achievements., score=66, readability=While the content is mostly readable, the separation into defined sections needs clearer headings. The text density in certain parts, such as skills, might hinder readability., essentialSectionsPresence=All major sections are present, but the declaration section is unnecessary and can be omitted. Highlighting recent educational qualifications earlier could also improve readability., scale=100}, atsReadabilityScore={feedback=The resume is moderately ATS-compatible, with standard formatting aiding readability. Improving on keyword optimization specific to the role or industry could enhance ATS performance further., score=66, scale=100, keyElementsReadableByATS=Essential elements like contact information and professional titles are clearly presented. However, more strategic keyword inclusion related to desired positions may bolster ATS scores.}, impact={feedback=The impact of the resume is moderate due to a lack of quantifiable achievements. The use of bullet points is good, but they could be more effective with stronger action verbs and measurable accomplishments., score=60, spellCheck=No major spelling errors were found, maintaining a good standard on this front. Regular proofreading is advised to maintain this level of accuracy., bulletPointsUsage=The bullet points are consistently used; however, some sections lack them entirely, affecting overall consistency. Incorporating bullet points in the summary or skills section could enhance clarity and impact., weakActionVerbs=Basic action verbs are present, but stronger alternatives could enhance impact, such as 'Implemented' instead of 'Worked on.' Revise for power and specificity in language., scale=100, quantifyingImpact=There are few instances where achievements are quantified, which may dilute the impact. Adding numbers or percentages could emphasize contributions and results more effectively., repetitionAvoidance=There's some repetition in roles and accomplishments which affects diversity in the content. Synonyms or varied language could break the monotony and strengthen the narrative., accomplishmentLanguage=The language does indicate some accomplishments but does not strongly emphasize results. Using terminology that highlights positive outcomes or notable successes would improve this aspect.}, crispness={feedback=The resume lacks crispness due to overly long bullet points and the presence of filler words. Condensing information and eliminating unnecessary details would greatly enhance its clarity., resumeLength=The resume's length is acceptable but could be more concise given the experience level. Prioritize conciseness to ensure the most relevant information stands out., score=58, bulletPointsCount=The resume features an adequate number of bullet points, though some are listed without necessary context. More concise points punctuated with specifics can have a greater impact., fillerWords=There are filler words scattered throughout, leading to text bloating. Removing redundant words will enhance readability and focus., bulletPointLength=Several bullet points are too long and blend into paragraph format, impacting quick readability. Shorten these to key points for easier absorption by readers., scale=100}, qualityAddOn={feedback=The resume avoids excessive buzzwords but could benefit from more specific examples. A consistent date format and avoidance of personal pronouns improve professionalism., score=64, buzzwordsCliches=The usage of common buzzwords is minimal, which is positive, but specifics could replace abstract terms. Emphasize clear language that showcases tangible skills and results., datesFormatting=Dates are generally well-formatted but should maintain consistency across the document. Consider 'Month Year' format for uniformity., activeVoice=The resume utilizes active voice competently, promoting engagement, yet some sections revert to passive constructions. Adjust these for stronger statements., scale=100, personalPronounsUsage=Fortunately, the resume avoids using personal pronouns, adhering to professional standards. Continue this practice for clarity and formality.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T10:43:58.293733, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 10:43:58, id=b7744587-c292-4dd4-9dfc-d9d00fdbc8ac, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 10:43:27, status=busy}

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