Dashboard

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user:  hello
assistant:  Hi SAKSHI, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah you can
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm looking out for a job change
assistant:  Got it, SAKSHI. We have your experience as ten years, is that correct?
user:  it's nine years
assistant:   Thanks for that! What kind of roles are you targeting?
user:  i'm looking for a update or test lead
assistant:   Good choices
user:  or senior qle test architect
assistant:   Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah
assistant:   Perfect
user:  yeah i'm a better
assistant:   Great to hear that! I see your resume score was sixty two point two out of one hundred. Anything below eighty is considered poor on ATS. So even if you’re qualified, ATS might be rejecting your resume before it reaches recruiters. Are you getting enough relevant interview calls with this resume?
user:  i've just started applying so i haven't received any right now
assistant:   That makes sense. Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  as of now i'm using the same
assistant:   Hmm, that’s likely why calls aren’t coming yet. Your resume needs the right keywords to pass ATS filters. Does that make sense?
user:  yeah
assistant:    Your CV should act like a magnet, highlighting skills and achievements for the roles you want. Without industry keywords, recruiters won’t see your profile, even if you’re perfect for the job. Would you like me to explain how we can help fix this?
user:  i already went through it and let me just think about it and then i can get back to you on that
assistant:   I get it, SAKSHI, but remember, a small upgrade can make a big difference. What if you miss out on great roles just because your resume isn’t ATS-friendly? Can I quickly share how Outspark has helped over two lakh professionals get noticed by top companies?
user:  yeah go ahead
assistant:    Awesome! We help with ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Plus, lifetime access to edit and download in twenty-five templates. Interested so far?
user:  yeah
assistant:    Great! We also offer two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your visibility. Would you like to hear more about these?
user:  yes
assistant:    The profile review suggests improvements for your headshot, summary, about, and skills sections. The post buddy calendar guides what, when, and how to post to position you as a thought leader. What do you think the value of this package should be, SAKSHI?
user:  i haven't thought about the price as of now and i think i didn't even check
assistant:   No
user:  what is the price you're quoting
assistant:    So, you get ten customized ATS-friendly resumes, ten cover letters, ten interview prep kits, lifetime edits, plus LinkedIn review and a free fourteen-day post buddy calendar. Valued over ten thousand rupees, but for three days only, it’s just two thousand plus GST. Interested?
user:  okay let me just think about it
assistant:    I understand, SAKSHI, but this discount won’t last long. What if you miss out on better job calls? Can I schedule a quick call with a senior expert to answer your questions? When’s a good time?
user:  currently not today actually i'm i have some work
assistant:    No worries! When would be a better time for me to call you back, SAKSHI?
user:  so she is not
assistant:    Sorry, I didn’t catch that. Could you please repeat?
user:  yeah maybe tomorrow you can call me
assistant:   Perfect! What time tomorrow works best for you, SAKSHI?
user:  around eleven to twelve
assistant:    Got it, SAKSHI. I’ll arrange for a senior expert to call you between eleven and twelve tomorrow. Looking forward to helping you then!
assistant: Call will now disconnect
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Anita explained the importance of customizing resumes with industry keywords to pass ATS filters and offered Outspark's services, which include ATS-friendly resumes, cover letters, interview prep kits, and LinkedIn profile reviews. The package was valued at over 10,000 rupees but was being offered for 2,000 plus GST for a limited time. SAKSHI expressed interest but wanted to think it over.

Anita suggested scheduling a call with a senior expert to address any questions SAKSHI might have. SAKSHI was busy and requested a call the next day between 11 AM and 12 PM, which Anita confirmed. The call ended with plans for a follow-up conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=281.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=281.79993, provider_connected=false}, transcriber_duration=281.79993, transcriber_model=nova-3, synthesizer_characters=3461, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=252, input=965}, azure_gpt-4_1-mini={output=768, input=70297}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=252, input=965, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=768, input=70297, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=147, input=69889, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 09:24:27, status=call-disconnected}

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Avoid adding unnecessary detail to maintain this balance., score=57, bulletPointsCount=The resume contains a high number of bullet points, which generally works well, but can become overwhelming. Consider consolidating tasks where possible., fillerWords=The resume avoids excessive filler words, maintaining a concise tone overall. Further scrutiny to eliminate superfluous language will enhance crispness., bulletPointLength=Several bullet points are quite lengthy and could be shortened for clarity. Brief, to-the-point bullet points can convey information more effectively., scale=100}, qualityAddOn={feedback=The resume is generally free of buzzwords and relies on specific terms relevant to the field. There’s consistency in date formatting, but care should be taken to ensure it universally follows the same style., score=62, buzzwordsCliches=Buzzwords are kept to a minimum, which strengthens the professional tone. Replace any non-specific terms with precise language to further improve clarity., datesFormatting=Date formats are consistent but should be verified for uniformity across all sections. Using a standard format like 'Month Year' ensures clarity., activeVoice=Active voice is predominately used, enhancing readability and engagement. Continuous use of active voice will sustain reader interest and clarity., scale=100, personalPronounsUsage=The resume consistently avoids personal pronouns, which aligns with professional resume standards. Maintaining this language style supports a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T09:24:29.167069, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 09:24:29, id=a62574cf-9c1b-4279-a10e-24e996803f55, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 09:24:27, status=initiated}