Call Details

Bolna ID: 2a4733dd-0834-4195-a8ac-b4d96e899fae

Phone: +919467640239

From: +918035316264

Status: failed

Processing: FAILED

Duration: 374.00s

Cost: ₹74.81

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-08 14:51:25

Ended:
Not set

Last Processed:
2025-10-08 14:56:21

Last Retry At:
2025-10-08 14:56:21

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 9
2025-10-08 14:51:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-08 14:51:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 14:51:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 14:51:44
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 14:54:21
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-08 14:54:21, message=Fallback additional details fetch scheduled}
2025-10-08 14:56:21
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-08 14:56:21, message=Successfully fetched and saved additional details}
2025-10-08 14:58:03
COMPLETED MAIN
CALLBACK_UPDATE
₹55.31
Duration: 372.60s
2025-10-08 14:58:06
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=requested callback time, callback_id=68e62ea67ddbe92c19e2e594, scheduled_for=2025-10-08T15:28:06.317918036}
2025-10-08 15:09:43
COMPLETED MAIN
CALLBACK_UPDATE
₹74.81
Duration: 372.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled, disposition_3=Customer requested call back in 15 minutes}}}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi Monu, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah actually ma'am i am looking for a job change
assistant:  Got it, Monu. You have around ten years of experience, right?
user:  yeah around nine year experience
assistant:   Nine years, perfect. What kind of roles are you targeting?
user:  actually i'm working as a assistant manager in ehs
assistant:   Thanks for sharing, Monu. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no actually no madam actually i see your profile on the linkedin then i try it so i don't know about your ats and how it's work
assistant:   No worries, Monu! ATS
user:  can you tell
assistant:  Sure! ATS is software HR uses to shortlist resumes. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  okay
assistant:   Monu, your resume scored sixty out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  actually after a long time i have bit my resume and i'm searching for that so can i know the reasons what are the reason why my school is sixty six
assistant:   Sure, Monu. Your resume’s layout is okay but needs better organization and consistent formatting. Also, it lacks quantifiable achievements and uses weak action verbs, which lowers impact. Does that sound like something you want to fix?
user:  yes
assistant:   That’s great, Monu! Are you customizing your resume for every job or using the same one for all applications?
user:  ok
assistant:   Monu, using one resume for all jobs can hurt your chances. Your resume needs the right keywords for each role to pass ATS. Does that make sense?
user:  ok
assistant:    Your resume is
user:  then what how it's working
assistant:    Your resume is like a magnet, Monu. It must highlight skills and achievements matching the job and industry. Without the right keywords, ATS won’t show your profile to recruiters. Want me to explain more?
user:  ok so you want to say that i need to update my achievements and key management
assistant:   Exactly, Monu! Your resume needs the right keywords and achievements to attract recruiters. Would you like to know how Outspark can help you with this?
user:  yeah please tell me
assistant:    Outspark has helped over two lakh people, including CEOs and VPs, get noticed by companies like Amazon and Uber. Want to hear how we can boost your resume too?
user:  you can't treat them no
assistant:    I’m here to
user:  how you can listen my reviews
assistant:    I’m a Resume Sales AI Agent, Monu. I can guide you on upgrading your resume and share how Outspark helps. If you want, I can connect you to a human expert too. Would you like that?
user:  yeah i'm actually here
assistant:   Awesome, Monu! We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. You can customize each resume for different roles. Sound good so far?
user:  you had ten resumes for section around ten interim
assistant:    Yes, Monu! Ten resumes for different roles or companies, plus matching cover letters and interview prep kits. It’s all about boosting your chances. Interested to know about LinkedIn services too?
user:  ok
assistant:    We also offer LinkedIn profile review and a 14-day posting calendar to boost your visibility. This helps you stand out as a thought leader. What do you think the value of this package should be, Monu?
user:  पर as per wife ने i think it's well as you are saying that seats approx
assistant:    Haha, Monu, your wife sounds smart! This whole package is actually valued over ten thousand rupees, but we have a special discount now. Want to hear the price?
user:  the spicy
assistant:    The spicy
user:  can i know the size
assistant:    Sure, Monu! The entire package with ten resumes, cover letters, interview kits, LinkedIn review, and post calendar is just Rupees two thousand plus GST for a limited time. Interested?
user:  two thousand plus gst
assistant:    Yes, Monu! Just two thousand plus GST for everything. It’s a limited offer for three days only. Ready to grab it now?
user:  no actually can i know the gst value it should be five k eighteen
assistant:    Right, Monu! GST is eighteen percent, so on two thousand rupees, it’s about three hundred sixty rupees extra. Makes sense?
user:  okay two eights will be well two thousand three hundred sixty
assistant:    Almost, Monu
user:  for operating say my resume
assistant:    Monu, investing in a strong, ATS-friendly resume can really boost your interview calls. Ready to upgrade yours and stand out?
user:  so can you give me some time i will call you after some time
assistant:    Sure, Monu! When’s a good time for me to call you back?
user:  give me fifteen minute
assistant:     Perfect, Monu! I’ll call you back in fifteen minutes. Talk soon!
user:  okay
assistant:    Thanks, Monu! Looking forward to our next chat. Take care!
assistant: Call will now disconnect
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Anita offered Outspark's services, which include ten ATS-friendly resumes, cover letters, and interview prep kits, along with LinkedIn profile reviews. The total package was priced at 2,000 rupees plus GST. Monu asked for time to consider the offer and requested a call back in fifteen minutes, which Anita agreed to. The call ended with both parties looking forward to reconnecting., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Follow-Up", "disposition_2": "Scheduled", "disposition_3": "Customer requested call back in 15 minutes"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled, disposition_3=Customer requested call back in 15 minutes}}}, smart_status=rescheduled, conversation_duration=372.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=372.79993, provider_connected=false}, transcriber_duration=372.79993, transcriber_model=nova-3, synthesizer_characters=4388, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=199, input=1256}, azure_gpt-4_1-mini={output=981, input=102488}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=199, input=1256, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=981, input=102488, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=210, input=105854, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 09:21:25, status=completed}

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Consider breaking them into shorter, more digestible points that emphasize key achievements., weakActionVerbs=Weak action verbs are present throughout the document, diminishing the strength of your accomplishments. Consider replacing words like 'Responsible for' with stronger verbs like 'Led' or 'Executed' to enhance engagement., scale=100, quantifyingImpact=There are limited instances of quantifying results, which would greatly enhance the impact of your achievements. Integrating specific figures and outcomes would illustrate the tangible benefits you've brought to previous roles., repetitionAvoidance=There's noticeable repetition in the language used to describe responsibilities, which can be streamlined. Using varied vocabulary and focusing on unique accomplishments for each role would improve readability., accomplishmentLanguage=The resume could benefit from an accomplishment-oriented approach. 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Maintaining this approach helps keep focus on accomplishments and responsibilities.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Monu?
user:  yes
assistant:  Hi Monu, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah actually ma'am i am looking for a job change
assistant:  Got it, Monu. You have around ten years of experience, right?
user:  yeah around nine year experience
assistant:   Nine years, perfect. What kind of roles are you targeting?
user:  actually i'm working as a assistant manager in ehs
assistant:   Thanks for sharing, Monu. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no actually no madam actually i see your profile on the linkedin then i try it so i don't know about your ats and how it's work
assistant:   No worries, Monu! ATS
user:  can you tell
assistant:  Sure! ATS is software HR uses to shortlist resumes. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  okay
assistant:   Monu, your resume scored sixty out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  actually after a long time i have bit my resume and i'm searching for that so can i know the reasons what are the reason why my school is sixty six
assistant:   Sure, Monu. Your resume’s layout is okay but needs better organization and consistent formatting. Also, it lacks quantifiable achievements and uses weak action verbs, which lowers impact. Does that sound like something you want to fix?
user:  yes
assistant:   That’s great, Monu! Are you customizing your resume for every job or using the same one for all applications?
user:  ok
assistant:   Monu, using one resume for all jobs can hurt your chances. Your resume needs the right keywords for each role to pass ATS. Does that make sense?
user:  ok
assistant:    Your resume is
user:  then what how it's working
assistant:    Your resume is like a magnet, Monu. It must highlight skills and achievements matching the job and industry. Without the right keywords, ATS won’t show your profile to recruiters. Want me to explain more?
user:  ok so you want to say that i need to update my achievements and key management
assistant:   Exactly, Monu! Your resume needs the right keywords and achievements to attract recruiters. Would you like to know how Outspark can help you with this?
user:  yeah please tell me
assistant:    Outspark has helped over two lakh people, including CEOs and VPs, get noticed by companies like Amazon and Uber. Want to hear how we can boost your resume too?
user:  you can't treat them no
assistant:    I’m here to
user:  how you can listen my reviews
assistant:    I’m a Resume Sales AI Agent, Monu. I can guide you on upgrading your resume and share how Outspark helps. If you want, I can connect you to a human expert too. Would you like that?
user:  yeah i'm actually here
assistant:   Awesome, Monu! We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. You can customize each resume for different roles. Sound good so far?
user:  you had ten resumes for section around ten interim
assistant:    Yes, Monu! Ten resumes for different roles or companies, plus matching cover letters and interview prep kits. It’s all about boosting your chances. Interested to know about LinkedIn services too?
user:  ok
assistant:    We also offer LinkedIn profile review and a 14-day posting calendar to boost your visibility. This helps you stand out as a thought leader. What do you think the value of this package should be, Monu?
user:  पर as per wife ने i think it's well as you are saying that seats approx
assistant:    Haha, Monu, your wife sounds smart! This whole package is actually valued over ten thousand rupees, but we have a special discount now. Want to hear the price?
user:  the spicy
assistant:    The spicy
user:  can i know the size
assistant:    Sure, Monu! The entire package with ten resumes, cover letters, interview kits, LinkedIn review, and post calendar is just Rupees two thousand plus GST for a limited time. Interested?
user:  two thousand plus gst
assistant:    Yes, Monu! Just two thousand plus GST for everything. It’s a limited offer for three days only. Ready to grab it now?
user:  no actually can i know the gst value it should be five k eighteen
assistant:    Right, Monu! GST is eighteen percent, so on two thousand rupees, it’s about three hundred sixty rupees extra. Makes sense?
user:  okay two eights will be well two thousand three hundred sixty
assistant:    Almost, Monu
user:  for operating say my resume
assistant:    Monu, investing in a strong, ATS-friendly resume can really boost your interview calls. Ready to upgrade yours and stand out?
user:  so can you give me some time i will call you after some time
assistant:    Sure, Monu! When’s a good time for me to call you back?
user:  give me fifteen minute
assistant:     Perfect, Monu! I’ll call you back in fifteen minutes. Talk soon!
user:  okay
assistant:    Thanks, Monu! Looking forward to our next chat. Take care!
assistant: Call will now disconnect
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Anita offered Outspark's services, which include ten ATS-friendly resumes, cover letters, and interview prep kits, along with LinkedIn profile reviews. The total package was priced at 2,000 rupees plus GST. Monu asked for time to consider the offer and requested a call back in fifteen minutes, which Anita agreed to. The call ended with both parties looking forward to reconnecting., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=372.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=372.79993, provider_connected=false}, transcriber_duration=372.79993, transcriber_model=nova-3, synthesizer_characters=4388, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=199, input=1256}, azure_gpt-4_1-mini={output=981, input=102488}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=199, input=1256, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=981, input=102488, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=210, input=105854, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 09:21:25, status=call-disconnected}

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Context Details
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