Call Details
Bolna ID:
d7343728-596d-48ec-9a3b-5307ef8f1af9
Phone: +919716787005
From: +918035316264
Status: failed
Processing: FAILED
Duration: 118.60s
Cost: ₹18.93
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-10-08 14:14:21
Ended:
Not set
Last Processed:
2025-10-08 14:18:22
Last Retry At:
2025-10-08 14:18:22
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi
user: yes ma'am yes sir
assistant: Hi GYANARANJAN, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes ma'am please continue
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah
assistant: Thanks for sharing! You have around ten years of experience, right?
user: yes ma'am
assistant: What kind of roles are you targeting, GYANARANJAN?
user: yes
assistant: Sorry, could you please tell me what kind of roles you are targeting?
user: accounts and insurance portfolio management
assistant: Got it! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: i have no idea
assistant: No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
assistant: Call will now disconnect
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user: hello
assistant: Hi
user: yes ma'am yes sir
assistant: Hi GYANARANJAN, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes ma'am please continue
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah
assistant: Thanks for sharing! You have around ten years of experience, right?
user: yes ma'am
assistant: What kind of roles are you targeting, GYANARANJAN?
user: yes
assistant: Sorry, could you please tell me what kind of roles you are targeting?
user: accounts and insurance portfolio management
assistant: Got it! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: i have no idea
assistant: No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
assistant: Call will now disconnect
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{created_at_str=2025-10-08 08:44:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T08:44:22.183177, scheduled_at=2025-10-08T08:44:22.183148, custom_extractions=null, telephony_data={duration=0.0, to_number=+919716787005, provider_call_id=555f39f6-1dd4-4458-ba2e-87f9eb2fbacb, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919716787005, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 14:03:40, callback_request_id=null, is_callback=null, fullName=GYANARANJAN, resume_review_id=68e621a418c34103788ccd79, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes major sections such as Education, Experience, and Skills, which are essential. However, the formatting in some sections could be improved for better visual appeal and readability., score=63, readability=While the resume has a structured format, some areas are dense with text and could benefit from clearer headings and section separation., essentialSectionsPresence=Most of the essential sections like Experience and Education are included. However, rearranging them in reverse chronological order will showcase recent achievements more effectively., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS compatible but could benefit from more industry-specific keywords. Clear section headings and labels are well-placed for ATS parsing., score=65, scale=100, keyElementsReadableByATS=Most key elements are structured well for ATS readability. However, ensuring keywords relevant to the accounting and management sector are embedded will improve compatibility.}, impact={feedback=The bullet points in the experience section could be improved by adding quantifiable metrics. Adding specific achievements with statistics will significantly enhance the impact., score=58, spellCheck=Overall spelling is mostly accurate, but attention should be given to grammar and syntax errors to ensure professionalism., bulletPointsUsage=Bullet points are effectively used but are overly descriptive without enough emphasis on accomplishments. Adding more concise points focusing on outcomes is recommended., weakActionVerbs=Several action verbs are weak and could be replaced with stronger alternatives. For instance, replace 'good knowledge' with 'demonstrated expertise.', scale=100, quantifyingImpact=Quantifiable achievements are lacking throughout the resume. Adding metrics, such as 'improved efficiency by 15%' or 'reduced costs by 10%', would strengthen impact., repetitionAvoidance=There is some repetition in the language used, which detracts from the overall impact. Varying word choice and sentence structure will enhance readability and engagement., accomplishmentLanguage=The resume uses general descriptions instead of accomplishment-oriented language. Focusing on what was achieved rather than tasks performed will improve effectiveness.}, crispness={feedback=The length of the resume is reasonable given the experience, but certain sections could be more concise. Reducing filler and redundant words will enhance crispness., resumeLength=The resume is somewhat long for the mentioned experience level, especially due to detailed bullet points. A more concise format would better focus on key achievements., score=56, bulletPointsCount=The number of bullet points is acceptable, but they need to be shorter and more impactful. Aim for fewer but more powerful statements., fillerWords=There is noticeable usage of filler words, which clutter the content. Streamlining language by removing unnecessary words can create a more professional tone., bulletPointLength=Some bullet points are too lengthy, which dilutes their impact. Condensing these into shorter, sharper points will increase clarity and impact., scale=100}, qualityAddOn={feedback=The resume employs some unnecessary buzzwords and could benefit from more precise language. Consistent formatting of dates and avoiding personal pronouns are advised., score=59, buzzwordsCliches=Buzzwords like 'good knowledge' and 'comfortable in' can be replaced with specific achievements or skills to better demonstrate capabilities., datesFormatting=Dates are formatted inconsistently across the resume. Standardizing date formats (e.g., MM/YYYY) will improve readability and professionalism., activeVoice=Active voice is used in several sections, which strengthens the descriptions. Continuing this throughout the resume will enhance its persuasiveness., scale=100, personalPronounsUsage=Personal pronouns are not typically used, which is good. Ensuring consistent adherence to this style guide is recommended.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T08:44:25.796547, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 08:44:25, id=d7343728-596d-48ec-9a3b-5307ef8f1af9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=23, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=23}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 08:44:22, status=initiated}
Context Details
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