Call Details
Bolna ID:
2289857d-3abc-4169-bfcc-edde3109b09a
Phone: +917670897643
From: +918035316264
Status: failed
Processing: FAILED
Duration: 40.00s
Cost: ₹8.10
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-10-08 13:16:22
Ended:
Not set
Last Processed:
2025-10-08 13:19:22
Last Retry At:
2025-10-08 13:19:22
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
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user: yeah started here
assistant: Hi SHAJAN, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: i'm so sorry अनिशा i just came out for my lunch break
assistant: No worries, SHAJAN
user: is it ok can we talk after an hour
assistant: Sure, SHAJAN! What time should I call you back today?
user: just call me by three pm
assistant: Got it, SHAJAN. I'll call you at three PM. Looking forward to our chat!
assistant: Call will now disconnect
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user: yeah started here
assistant: Hi SHAJAN, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: i'm so sorry अनिशा i just came out for my lunch break
assistant: No worries, SHAJAN
user: is it ok can we talk after an hour
assistant: Sure, SHAJAN! What time should I call you back today?
user: just call me by three pm
assistant: Got it, SHAJAN. I'll call you at three PM. Looking forward to our chat!
assistant: Call will now disconnect
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Continue using active voice consistently to clearly convey achievements and responsibilities., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, maintaining a professional tone. Maintain this approach to meet common resume standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:46:30.3121, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:46:30, id=2289857d-3abc-4169-bfcc-edde3109b09a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:46:23, status=ringing}
{created_at_str=2025-10-08 07:46:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T07:46:23.32423, scheduled_at=2025-10-08T07:46:23.324205, custom_extractions=null, telephony_data={duration=0.0, to_number=+917670897643, provider_call_id=cf3943fe-c3ec-4483-8073-6dd0bc609836, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917670897643, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 13:06:16, callback_request_id=null, is_callback=null, fullName=SHAJAN, resume_review_id=68e6143318c34103788cca4d, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The overall layout of the resume includes key sections like Professional Summary, Skills, and Work History. However, the LinkedIn URL is placed at an awkward position, which can disrupt the flow of reading., score=65, readability=The document has good readability but can be improved by better aligning the headers and sections. Increasing spacing between sections would also enhance readability., essentialSectionsPresence=Most of the essential sections are present but could benefit from better organization, such as moving the Skills section to a more prominent position after the Professional Summary. The Experience section should be reorganized to follow a reverse chronological order to highlight the most recent experience effectively., scale=100}, atsReadabilityScore={feedback=The resume's content is largely readable by ATS systems, but ensuring all headers and lists are simple text will improve effectiveness. Adding more industry-specific keywords can further enhance searchability., score=66, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and job titles are formatted correctly for ATS readability. However, adding targeted keywords related to your desired role or industry will make the resume more searchable.}, impact={feedback=While the resume uses bullet points effectively, there are limited instances of quantifying achievements which could enhance impact. More strong, active verbs are needed to replace passive descriptions., score=62, spellCheck=The resume appears to be free of spelling errors, which suggests a good level of attention to detail. Regular spell-checks and proofreading are recommended to maintain this standard., bulletPointsUsage=The use of bullet points is consistent and helps in breaking down responsibilities and achievements. However, some bullet points are lengthy and could be more concise for better impact., weakActionVerbs=Some sentences could benefit from stronger action verbs to better convey impact and results. Terms like 'led' or 'enhanced' can replace weaker phrases beginning with 'managed' or 'handled'., scale=100, quantifyingImpact=The resume could benefit from more quantifiable impacts, such as using metrics or percentages to demonstrate success. Including specific achievements, like 'Increased candidate retention rate by 15%', would be valuable., repetitionAvoidance=There is minimal repetition of phrases which is good, but different verbs could be used to describe similar tasks across different positions. Utilizing a broader range of verbs could avoid redundancy and improve engagement., accomplishmentLanguage=The language currently lists tasks generally and could be enhanced with more accomplishment-focused wording. Emphasizing outcomes with phrases like 'achieved X by doing Y' will strengthen this section.}, crispness={feedback=The resume is somewhat lengthy and could be tightened to maintain the reader's interest. Shortening the bullet points and reducing the wordiness in each section is suggested., resumeLength=The resume is longer than necessary for the listed experience, particularly with older job roles that could be summarized. Ideally, it should fit into one or two pages without losing important details., score=55, bulletPointsCount=There are many bullet points under each job role which could overwhelm the reader. Reducing the number to focus on the most relevant points can improve clarity., fillerWords=Filler words are present and should be removed to increase clarity. Phrasing should be direct and purposeful to maintain the reader's engagement., bulletPointLength=Some bullet points stretch into long sentences, reducing their impact. Aim for short, direct points that clearly communicate responsibilities and achievements., scale=100}, qualityAddOn={feedback=There is noticeable use of common buzzwords which could be replaced with specific achievements or skills. Slight inconsistencies in date formats need correction to improve overall professionalism., score=58, buzzwordsCliches=The resume includes some buzzwords like 'Results-driven' and 'Team collaboration', which could be replaced with precise descriptions of achievements. Removing clichés will help to align with job-specific requirements., datesFormatting=Dates are not consistently formatted, which can confuse the reader. Standardizing this aspect to a common format like MM/YYYY or Month YYYY is essential for professionalism., activeVoice=Most of the resume is written in active voice, which improves its clarity and energy. Continue using active voice consistently to clearly convey achievements and responsibilities., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, maintaining a professional tone. Maintain this approach to meet common resume standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:46:26.314518, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:46:26, id=2289857d-3abc-4169-bfcc-edde3109b09a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:46:23, status=initiated}
Context Details
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