Dashboard

{created_at_str=2025-10-08 07:30:30, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=65.23, batch_id=null, cost_breakdown={synthesizer=51.68, transcriber=6.075, synthesizer_breakdown={welcome_message=0.0, conversation=51.68}, llm=7.472, platform=0, transcriber_breakdown={analytics=0, conversation=6.075}, network=0, llm_breakdown={analytics=0, summarization=0.035, extraction=0, conversation=5.445, hangup=1.992}}, created_at=2025-10-08T07:30:30.085887, scheduled_at=2025-10-08T07:30:30.085861, custom_extractions=null, telephony_data={duration=0.0, to_number=+919833342586, provider_call_id=92d1e843-fa3d-4ba3-8f1e-149dd994fe2b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919833342586, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 12:49:33, callback_request_id=null, is_callback=null, fullName=Ritu, resume_review_id=68e6104118c34103788cc8eb, reviewDetails={overallScore={score=63.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a coherent layout, featuring essential sections like Experience, Skills, Education, and Summary. 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user:  hello
assistant:  Hi Ritu, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes it is tell me
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating
user:  good day yeah
assistant:  Thanks, Ritu! So, you’re looking to update your resume? We have your experience as ten years, is that correct?
user:  no it's eight years
assistant:  Got
user:  ten point eight years roughly eight
assistant:   Thanks for clarifying, Ritu. What kind of roles are you targeting with your resume?
user:  senior product manager and product manager
assistant:   Perfect, Ritu. Are you aware
user:  preferably senior product manager
assistant:   Got it, senior product manager. Are you aware of ATS, the applicant tracking system, and how it impacts
user:  yeah yeah i just googled that
assistant:   That’s great
user:  i think it's for shortlisting right it's i mean
assistant:   Exactly, Ritu! ATS shortlists resumes based on keywords and format. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Does that make sense?
user:  yeah
assistant:   Your resume scored sixty three point eight out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  i'm not but it also could be because of the number of openings at my level
assistant:    That’s true, but
user:  i was actually attributing it to that
assistant:    I get that, Ritu. But are you customizing your resume for every job or using the same one for all applications?
user:  the same one for all applications
assistant:    That’s likely why you’re not getting enough calls. Your resume needs to match keywords for each job. Does that make sense?
user:  yep
assistant:    See, your CV is like a magnet. It must highlight skills and achievements as per the role and domain. Without the right keywords, ATS won’t show your profile to recruiters, even if you’re the right fit. Would you like me to explain more?
user:  sure yeah sure
assistant:    So, two things: your resume might miss the right keywords for ATS, and your job search method might not target the best roles. Can I explain how the job market works?
user:  sure yes please
assistant:    There’s the open job market with regular postings, and a closed market with senior roles not open to all. Were you aware of this?
user:  yes
assistant:     Great! Ninety percent of hiring at your level is done by consultants who buy bulk databases from job sites. Big consultants use ATS software, smaller ones match keywords manually. That’s why your resume must be ATS-friendly with relevant keywords. Makes sense?
user:  got it yeah
assistant:    Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, get more visible to recruiters and calls from companies like Amazon and Uber?
user:  yeah please let me know here
assistant:    Awesome! We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. You also get lifetime access to edit and download in twenty-five templates. With me so far?
user:  yeah
assistant:    Great! We also
user:  do you provide sorry just one question
assistant:    Sure, go ahead! What
user:  may i ask my question
assistant:     Of course, Ritu
user:  yeah do you also provide the
assistant:    Sorry, Ritu, I didn’t
user:  do you provide a template where i assume
assistant:    I get what you mean! We give you lifetime access to edit and download your resumes in twenty-five different templates. So you can pick what suits you best. Sounds good?
user:  okay got it
assistant:     Perfect! Plus, we offer two LinkedIn services to boost your profile. Want me to tell you about those?
user:  sure
assistant:    We offer a detailed LinkedIn profile review and a fourteen-day organic posting calendar to boost your activity. The review suggests improvements for each section to build a strong presence. Interested?
user:  yes
assistant:     Our Post Buddy service suggests what to post, when, and how, plus hashtags and comments to boost your visibility as a thought leader. What do you think the value of this package should be, Ritu?
user:  i i really don't have any number in mind but you could let me know
assistant:     Got it! This whole package is valued over ten thousand rupees, but for a limited time, we’re offering it at a big discount. Want to hear the special price?
user:  yeah sure
assistant:     You can get everything—ten ATS-friendly resumes, cover letters, interview kits, LinkedIn review, and post buddy—for just rupees two thousand plus GST. This offer lasts three days only. Interested?
user:  three days from when till when
assistant:     From today, Ritu—October eighth—till October eleventh. You’ve got to grab it soon if you want this deal!
user:  okay could you send me an email regarding the package and i'll go through it and come back to you
assistant:     I understand, Ritu. How about I send you a WhatsApp link with all details? It’s quicker and you can ask me anytime.
user:  yes that also
assistant:   Great
user:  sure sure that works too yeah
assistant:   Perfect! I’ll send the payment link on your WhatsApp right away. You can check it and decide. Sound good?
user:  yes it does
assistant:    Awesome, Ritu!
user:  i just wanted to ask you one question
assistant:     Sure, Ritu! What’s your question?
user:  i wanted to know could i know your name like am i talking to right now
assistant:    I’m Anita, your resume sales agent from Outspark. How can I help you further?
user:  no no no just wanted to identify like in case i call this number again would i reach out to you
assistant:    I’m a Resume Sales AI Agent, Ritu, but I can connect you to a human right now if you prefer.
user:  oh no it's okay it's okay you can just send me the payment link on whatsapp and let me know let me just send it to me and i will evaluate and get back to you yeah
assistant:     Sure thing, Ritu! I’ll send the payment link on WhatsApp right now. Take your time and reach out whenever you’re ready.
assistant: Call will now disconnect
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Anita then introduced Outspark's services, which include creating ATS-friendly resumes, cover letters, and LinkedIn profile enhancements. Ritu expressed interest in these services and asked for more details about the package, which is offered at a discounted price of 2000 rupees plus GST for a limited time. Ritu requested to receive the package details via email or WhatsApp to review before making a decision. Anita agreed to send the information through WhatsApp and confirmed her identity as an AI agent. The call ended with Anita assuring Ritu that she could reach out anytime for further assistance., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=396.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=396.19995, provider_connected=false}, transcriber_duration=396.19995, transcriber_model=nova-3, synthesizer_characters=5184, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=217, input=1500}, azure_gpt-4_1-mini={output=1146, input=131562}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=217, input=1500, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1146, input=131562, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=259, input=132801, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:30:30, status=call-disconnected}

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However, it could benefit from a clearer separation of different sections to enhance readability., score=68, readability=While the resume is broadly readable, the lack of distinct section headers and poor use of whitespace reduces searchability. Improving these aspects will aid both human and ATS readability., essentialSectionsPresence=All vital sections are present and appear in a logical sequence. The Education and Work Experience sections are structured well, but other sections require segment clarity for better impact., scale=100}, atsReadabilityScore={feedback=Data elements like name, contact info, and recent roles are well-laid out for ATS compatibility. Optimization of industry-specific keywords will further boost ATS performance., score=66, scale=100, keyElementsReadableByATS=Critical details such as contact information, job titles, and location are clear, affirming readability by ATS systems. Expanding industry-specific terminology will improve ATS matching efficiency.}, impact={feedback=The Impact of your resume is good with strong verbs and quantifiable achievements, however, consistency is missing. Reduce repeated wording and enhance diversity in expression to improve overall effectiveness., score=62, spellCheck=Appears to have been spell-checked, with no blatant errors noted. Consistent vigilance in this regard ensures professionalism and contributes to the resume's overall quality., bulletPointsUsage=Bullet points are effectively used throughout the experience sections, allowing for a clear presentation of achievements. However, avoid overly long descriptions in bullet points for brevity., weakActionVerbs=While strong action verbs are present, there's room to replace weak verbs with more impactful alternatives to passion and vigour. Strive for language that conveys leadership and initiative., scale=100, quantifyingImpact=Quantifiable achievements like 'increased file logins by 15%' are beneficial but not uniformly present throughout. Make sure every role highlights quantified results where possible., repetitionAvoidance=There is some repetition, particularly in action verbs, that can dull the resume's credibility. Try varying your verbs to maintain engagement and showcase a dynamic range of skills., accomplishmentLanguage=Achievements are articulated well with a focus on results, yet there's a need for diversity in language to avoid monotony. Use varied phrases to sustain interest and motivation.}, crispness={feedback=The resume maintains appropriate depth, though some sections could be more concise. Avoid redundancy and lengthy bullet points for crisper, more digestible content., resumeLength=The document length is justifiable given the experience depth, but trimming redundancy can tighten focus. Focus on eliminating overlap to maintain engagement and reduce fatigue., score=58, bulletPointsCount=The number of bullet points per position is generally suitable, but some roles contain excessive detail. Aim for 3-5 pertinent points per job to maintain reader attention., fillerWords=Presence of filler words detracts from the resume's crispness. Eliminate non-essential language for high-impact statements and maintain narrative momentum., bulletPointLength=Several bullet points are excessively lengthy, diluting key messages. Condense points to their essence for stronger impact and easier recall., scale=100}, qualityAddOn={feedback=Overall, the resume employs a clean and direct style with active voice. However, attention to buzzwords and consistent date formatting will enhance readability., score=65, buzzwordsCliches=Some phrases could be perceived as buzzwords, like 'dynamic role.' Replace with specific achievements to portray a more grounded and impactful narrative., datesFormatting=Dates are consistently formatted, enhancing overall readability. Continue this practice to aid in the cognitive flow and clarity of the timeline., activeVoice=Active voice is predominantly used, which strengthens the presentation. Continue utilizing concise, direct action verbs to convey authority and confidence., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, which is appropriate for a professional document. Maintaining this approach is advised to support a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:30:32.919289, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:30:32, id=7edb6b11-ed02-4b52-b803-0a4a1361ef71, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:30:30, status=initiated}