Call Details

Bolna ID: 3b049d61-f4af-451b-894a-4e079c1b8efa

Phone: +917337595550

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-08 12:53:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-08 13:06:21

Next Call Scheduled:
2025-10-08 13:06:21

Call Timeline 14
2025-10-08 12:53:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-08 12:53:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 12:53:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 12:54:27
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 12:54:27
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-08 12:54:27
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-08 13:00:22
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a3efbdf7-dab2-468f-9d8d-22d3feb0d9ba}
2025-10-08 13:01:21
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=a3efbdf7-dab2-468f-9d8d-22d3feb0d9ba, status=NO_ANSWER, attempt_no=1}
2025-10-08 13:01:21
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-08 13:01:21
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a3efbdf7-dab2-468f-9d8d-22d3feb0d9ba}
2025-10-08 13:07:22
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=572a7035-33c1-4fe7-a92d-867b0a16ae75}
2025-10-08 13:07:54
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=572a7035-33c1-4fe7-a92d-867b0a16ae75, status=BUSY, attempt_no=2}
2025-10-08 13:07:54
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-08 13:07:54
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=572a7035-33c1-4fe7-a92d-867b0a16ae75}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-08 07:23:25, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T07:23:25.758044, scheduled_at=2025-10-08T07:23:25.758017, custom_extractions=null, telephony_data={duration=0.0, to_number=+917337595550, provider_call_id=54c099e2-19d2-42cb-b0f7-11f01e40adb2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917337595550, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 12:42:40, callback_request_id=null, is_callback=null, fullName=DINESH.S, resume_review_id=68e60eaf18c34103788cc877, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is fairly organized, with sections like Experience, Education, and Skills being prominently displayed. However, the addition of a clearer section break or headings could enhance readability and make it more visually appealing., score=65, readability=The text is generally readable, but inconsistencies in formatting, such as bullet point alignment, can disturb the flow. Enhancing readability by maintaining uniform alignment and font sizes would be beneficial., essentialSectionsPresence=All essential sections including Experience, Education, and Technical Skills are present. However, the Personal Details section could be simplified or moved to a more appropriate location., scale=100}, atsReadabilityScore={feedback=Key information such as contact details and job titles are structured for ATS systems. However, integrating more role-specific keywords would enhance ATS compatibility., score=68, scale=100, keyElementsReadableByATS=The essential sections are readable by ATS, but custom labels should be avoided as they can confuse systems. Consistently labeling sections according to industry conventions is crucial.}, impact={feedback=The resume lacks measurable achievements and a substantial use of active language, which could enhance its impact. Stronger action verbs and more specific figures would make accomplishments more convincing., score=58, spellCheck=The document is free from spelling mistakes, which is good. Consistent proofreading remains advisable to maintain this standard., bulletPointsUsage=Bullet points are used effectively to list responsibilities, but they often lack impactful language and quantifiable results. Ensuring each bullet starts with a powerful verb and includes outcomes would improve clarity., weakActionVerbs=The verbs used are somewhat generic and fail to convey strong action. Replacing words like 'handling' with 'managing' or 'optimizing' can improve impact., scale=100, quantifyingImpact=Many roles and achievements are listed without numerical results, which misses opportunities to highlight success. Including metrics like 'Reduced costs by 15%' would significantly boost the impression of accomplishments., repetitionAvoidance=There are instances of repetitive verbs, reducing the energy and uniqueness of the document. Diversifying language by using synonyms or reformulating sentences could enhance engagement., accomplishmentLanguage=The resume contains a lot of task-oriented language rather than results. Introducing words that suggest outcomes, like 'implemented,' 'achieved,' or 'enhanced,' could better illustrate accomplishments.}, crispness={feedback=While the resume is concise in listing experiences, some bullet points are overly long and contain filler words. Aim to condense bullet points for more succinct communication of achievements., resumeLength=The resume length is appropriate for the years of experience stated. However, trimming some sections like Personal Details could improve crispness., score=55, bulletPointsCount=The number of bullet points is satisfactory but could be further condensed to avoid overwhelming detail. Focusing on the most relevant achievements for each role is key., fillerWords=There is some use of filler words that do not add value. Eliminating these can enhance the crispness and professionalism of the text., bulletPointLength=Several bullet points are excessively long, which dilutes their effectiveness. Reducing these to one concise line would ensure they make a stronger impact., scale=100}, qualityAddOn={feedback=The resume uses some buzzwords and lacks consistency in stylistic elements such as date formatting. Striving for precision in language and format will lead to better quality., score=60, buzzwordsCliches=Buzzwords like 'Innovative' and 'Strong' are overused and could be replaced with more specific descriptions. Crafting bespoke phrases that directly relate to the role is recommended., datesFormatting=There is inconsistency in date formatting, which may cause confusion. Standardizing dates (e.g., MM/YYYY) will aid clarity for the reader., activeVoice=There is room for improvement in the consistent use of active voice. Switching more passive sentences to active ones will sharpen the resume's tone., scale=100, personalPronounsUsage=The resume successfully avoids using personal pronouns, which maintains a professional tone. Continuing this approach in all sections is advised.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:24:26.524484, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:24:26, id=3b049d61-f4af-451b-894a-4e079c1b8efa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:23:25, status=no-answer}

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