Call Details

Bolna ID: 08545e7d-19fb-4c12-a1d6-0b6420973ab0

Phone: +919590112453

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-08 12:49:25

Ended:
Not set

Last Processed:
2025-10-08 12:57:22

Last Retry At:
2025-10-08 12:57:22

Next Retry Scheduled:
2025-10-08 12:55:13

Next Call Scheduled:
2025-10-08 12:55:13

Call Timeline 14
2025-10-08 12:49:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-08 12:49:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 12:49:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 12:50:13
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 12:50:13
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-08 12:50:13
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-08 12:55:22
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d229cf6d-6fb2-4e01-85c8-f88c52d02673}
2025-10-08 12:56:04
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=d229cf6d-6fb2-4e01-85c8-f88c52d02673, status=COMPLETED, attempt_no=1}
2025-10-08 12:56:04
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=d229cf6d-6fb2-4e01-85c8-f88c52d02673, attempt_no=1, reason=Retry attempt succeeded}
2025-10-08 12:56:04
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d229cf6d-6fb2-4e01-85c8-f88c52d02673}
2025-10-08 12:56:16
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=d229cf6d-6fb2-4e01-85c8-f88c52d02673, status=COMPLETED, attempt_no=1}
2025-10-08 12:56:16
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=d229cf6d-6fb2-4e01-85c8-f88c52d02673, attempt_no=1, reason=Retry attempt succeeded}
2025-10-08 12:56:16
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d229cf6d-6fb2-4e01-85c8-f88c52d02673}
2025-10-08 12:57:22
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-08 12:57:22, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to chat?
user:  yes अनिका
assistant:  Great! I see you checked your resume score today. Are you looking for a job change or just updating your resume?
, updated_at=2025-10-08T07:26:16.151089, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:26:16, id=d229cf6d-6fb2-4e01-85c8-f88c52d02673, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and confirming if it's a good time to chat. The user responds affirmatively. Anita then mentions that the user checked their resume score and inquires whether they are looking for a job change or simply updating their resume., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Resume Services", "disposition_3": "Resume Score Inquiry"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=Resume Score Inquiry}}}, smart_status=dropped, conversation_duration=20.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=20.799938, provider_connected=false}, transcriber_duration=20.799938, transcriber_model=nova-3, synthesizer_characters=171, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=58, input=65}, azure_gpt-4_1-mini={output=41, input=1855}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=58, input=65, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=41, input=1855, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3910, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:25:22, status=completed}

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to chat?
user:  yes अनिका
assistant:  Great! I see you checked your resume score today. Are you looking for a job change or just updating your resume?
, updated_at=2025-10-08T07:26:04.066162, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:26:04, id=d229cf6d-6fb2-4e01-85c8-f88c52d02673, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and confirming if it's a good time to chat. The user responds affirmatively. Anita then mentions that the user checked their resume score and inquires whether they are looking for a job change or simply updating their resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=20.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=20.799938, provider_connected=false}, transcriber_duration=20.799938, transcriber_model=nova-3, synthesizer_characters=171, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=58, input=65}, azure_gpt-4_1-mini={output=41, input=1855}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=58, input=65, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=41, input=1855, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3910, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:25:22, status=call-disconnected}

{created_at_str=2025-10-08 07:25:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T07:25:22.252623, scheduled_at=2025-10-08T07:25:22.252597, custom_extractions=null, telephony_data={duration=0.0, to_number=+919590112453, provider_call_id=3265dacc-a64a-4fa4-ba3f-f55279ccb1e2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919590112453, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=08545e7d-19fb-4c12-a1d6-0b6420973ab0, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:25:40.560969, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:25:40, id=d229cf6d-6fb2-4e01-85c8-f88c52d02673, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:25:22, status=in-progress}

{created_at_str=2025-10-08 07:25:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T07:25:22.252623, scheduled_at=2025-10-08T07:25:22.252597, custom_extractions=null, telephony_data={duration=0.0, to_number=+919590112453, provider_call_id=3265dacc-a64a-4fa4-ba3f-f55279ccb1e2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919590112453, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=08545e7d-19fb-4c12-a1d6-0b6420973ab0, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:25:25.15521, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:25:25, id=d229cf6d-6fb2-4e01-85c8-f88c52d02673, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:25:22, status=ringing}

{created_at_str=2025-10-08 07:25:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T07:25:22.252623, scheduled_at=2025-10-08T07:25:22.252597, custom_extractions=null, telephony_data={duration=0.0, to_number=+919590112453, provider_call_id=3265dacc-a64a-4fa4-ba3f-f55279ccb1e2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919590112453, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=08545e7d-19fb-4c12-a1d6-0b6420973ab0, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:25:22.782623, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:25:22, id=d229cf6d-6fb2-4e01-85c8-f88c52d02673, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:25:22, status=initiated}

{created_at_str=2025-10-08 07:19:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T07:19:26.178571, scheduled_at=2025-10-08T07:19:26.178537, custom_extractions=null, telephony_data={duration=0.0, to_number=+919590112453, provider_call_id=89e20270-cdab-4d22-82b1-0addfa752026, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919590112453, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 12:38:38, callback_request_id=null, is_callback=null, fullName=Pankaj, resume_review_id=68e60d7f18c34103788cc7fb, reviewDetails={overallScore={score=52.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout and searchability of the resume are somewhat cluttered, with personal information placed at the top in a less organized manner. To improve readability, consider condensing contact information and placing the primary sections such as Professional Profile, Work Experience, and Education in a more structured format., score=58, readability=The readability is hindered by a lack of spacing and inconsistent formatting in the text, which can make it difficult for the ATS and human readers to parse quickly. Introducing consistent font sizing and better alignment will aid in improving overall readability., essentialSectionsPresence=Essential sections like Experience and Education are present, but there's a lack of clear chronological order in the Experience section which might confuse readers. To enhance clarity, the sections should be distinct and structured with the most recent experience listed first., scale=100}, atsReadabilityScore={feedback=The resume's ATS readability is reduced by formatting inconsistencies and lack of keyword optimization. Simplifying the structure and integrating role-specific keywords will improve ATS compatibility., score=55, scale=100, keyElementsReadableByATS=Essential elements like contact details and education are appropriately placed for ATS readability. However, integrating more industry-specific keywords will enhance visibility within search results.}, impact={feedback=The Work Experience section lacks impact due to insufficient quantification of achievements and reliance on general descriptions. There is potential for stronger impact through the use of more quantifiable achievements and specific language., score=50, spellCheck=There are minor spelling inconsistencies, for instance, 'intermidate' instead of 'intermediate'. Performing a comprehensive spellcheck ensures professionalism and attention to detail., bulletPointsUsage=Your use of bullet points is inconsistent; some sections effectively utilize them while others lack clarity. Ensure all bullet points begin with a strong action verb and maintain a consistent style throughout for uniformity., weakActionVerbs=Weak action verbs such as 'handle' and 'assist' are frequently used, which can diminish the perceived effectiveness of the roles. Opt for stronger verbs like 'orchestrated,' 'optimized,' or 'spearheaded' to convey a more authoritative impact., scale=100, quantifyingImpact=There is minimal quantification of impact, with most achievements described generically. Adding specific numbers and metrics, such as percentage improvements, can significantly enhance the document's persuasive power., repetitionAvoidance=Repetition of responsibilities across different job roles undermines the uniqueness of each position. Diversifying descriptions by focusing on specific achievements will enrich the narrative and prevent monotony., accomplishmentLanguage=The resume lacks strong accomplishment-oriented language, often describing tasks as opposed to results. Highlight results and contributions like 'increased customer satisfaction by x%' to present a compelling narrative.}, crispness={feedback=The resume's length is relatively longer than necessary, given the amount of information provided. Shortening sections, especially the Professional Profile, and focusing on concise statements will improve its crispness., resumeLength=Overall, the resume is too lengthy, with some detailed sections that could be condensed. Aim to present a more focused document by eliminating redundant information and refining content., score=48, bulletPointsCount=There is a heavy reliance on bullet points, with some sections lacking conciseness and others overly detailed. Balance the number of bullet points by ensuring each conveys only the most pertinent information., fillerWords=The resume contains filler phrases that dilute its directness, such as unnecessary conjunctions and redundant phrases. Eliminate these to ensure a sharper and more focused presentation., bulletPointLength=Many bullet points are lengthy and verbose, which could be better expressed with brevity and precision. Refining points to their core message will improve readability and impact., scale=100}, qualityAddOn={feedback=Stylistic guidelines are inconsistently adhered to, with use of clichés and inconsistent date formatting observed. Addressing these can elevate the resume's professionalism and clarity., score=52, buzzwordsCliches=The resume frequently uses buzzwords like 'results-oriented' and 'proven track record' without specific examples. Replace these with specific achievements or competencies to better illustrate skills., datesFormatting=Date formatting is inconsistent throughout, which can confuse readers and ATS parsing. Choosing a standard format such as 'MMM YYYY' for all dates will maintain consistency and clarity., activeVoice=While the resume uses an active voice in some sections, it sometimes reverts to passive constructions. Maintaining a consistently active voice will strengthen the assertiveness and clarity of the statements., scale=100, personalPronounsUsage=There's limited use of personal pronouns, which is appropriate for professional resumes. However, the language sometimes lacks the assertiveness that can be achieved by stronger sentence structures.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:20:13.222508, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:20:13, id=08545e7d-19fb-4c12-a1d6-0b6420973ab0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:19:26, status=no-answer}

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Context Details
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