Call Details
Bolna ID:
85961e18-859c-47d0-84d6-95160542f832
Phone: +919450600839
From: +918035316264
Status: failed
Processing: FAILED
Duration: 35.50s
Cost: ₹7.01
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-10-08 12:44:00
Ended:
Not set
Last Processed:
2025-10-08 12:46:22
Last Retry At:
2025-10-08 12:46:22
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
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user: yes
assistant: Hi Ankur, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: ma'am can we talk tomorrow at the same time
assistant: Sure Ankur, what time should I call you tomorrow?
user: at this time it was good
assistant: Got it, I’ll call you tomorrow at this time then. Looking forward to our chat, Ankur!
assistant: Call will now disconnect
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user: yes
assistant: Hi Ankur, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: ma'am can we talk tomorrow at the same time
assistant: Sure Ankur, what time should I call you tomorrow?
user: at this time it was good
assistant: Got it, I’ll call you tomorrow at this time then. Looking forward to our chat, Ankur!
assistant: Call will now disconnect
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Keeping language precise and direct would strengthen the resume's professionalism., bulletPointLength=Bullet points are generally lengthy, potentially diluting the overall message. Striving for brevity by trimming unnecessary details can make each point more impactful and memorable., scale=100}, qualityAddOn={feedback=The use of active voice is consistent, which enhances engagement, while some sections rely on buzzwords, detracting from uniqueness. Avoiding clichés would help in presenting a distinct professional image., score=60, buzzwordsCliches=The resume includes certain cliché terms which could be replaced with phrases that provide concrete evidence of achievements and skills. Substituting these with detailed accomplishments could give a better sense of expertise., datesFormatting=Dates are formatted fairly consistently, aiding in the timeline's clarity. Ensuring all dates use the same format with abbreviated months—for instance, 'Jul 2023 - Jul 2025'—would enhance uniformity., activeVoice=Active voice is predominantly used, making achievements sound dynamic and intentional. Consistent use of active voice across all sections is commendable and should be continued., scale=100, personalPronounsUsage=The candidate refrains from using personal pronouns, maintaining professional tone. Continuing this practice helps the resume remain formal and task-focused.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:14:03.566877, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:14:03, id=85961e18-859c-47d0-84d6-95160542f832, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:14:01, status=ringing}
{created_at_str=2025-10-08 07:14:01, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T07:14:01.500067, scheduled_at=2025-10-08T07:14:01.500037, custom_extractions=null, telephony_data={duration=0.0, to_number=+919450600839, provider_call_id=5453a078-3f0c-4ed7-b82f-24c4efce7e3a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919450600839, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 12:33:03, callback_request_id=null, is_callback=null, fullName=Ankur, resume_review_id=68e60c5118c34103788cc784, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized, with key sections such as Core Competencies, Professional Experience, and Academics clearly labeled. However, the inclusion of a dedicated summary section could enhance the clarity of the candidate's professional identity., score=65, readability=The resume is fairly easy to read, with clear headers and concise listings under each section. Yet, some sections appear dense, and incorporating more spacing and consistent formatting could enhance overall readability., essentialSectionsPresence=Essential sections such as Experience and Education are present and appropriately labeled, although a Summary section is missing. The Work Experience section lists roles chronologically, but reverse chronological order would emphasize recent accomplishments more effectively., scale=100}, atsReadabilityScore={feedback=The resume appears structured for ATS readability with clear section headings and contact information prominently displayed. However, including more industry-specific keywords might increase compatibility with ATS scans., score=65, scale=100, keyElementsReadableByATS=Crucial details like name, contact information, and recent positions are easy for an ATS to read, ensuring the basics are covered. Insertion of more strategic keywords related to the finance and banking sectors could enhance ATS optimization.}, impact={feedback=The resume effectively uses bullet points to detail responsibilities and achievements, but lacks consistent quantifiable measures of success. Introducing more numerical achievements would significantly improve the impactfulness., score=60, spellCheck=Spell-check reveals no glaring errors, but careful proofreading would guarantee absolute accuracy. Periodically reviewing spelling and grammar can prevent overlooking minor issues., bulletPointsUsage=Bullet points are effectively used to differentiate tasks and achievements under each job role, aiding readability. However, the impact of these points could be heightened by starting consistently with stronger action verbs., weakActionVerbs=While most verbs are appropriately strong, occasional use of weaker verbs diminishes the potential impact. Strengthening action verbs—such as replacing 'managing' with 'spearheading'—could increase engagement., scale=100, quantifyingImpact=There are some quantifiable achievements present, such as fund amounts raised, but they are sparse and could be more extensively used. Enhancing the use of data and statistics to demonstrate achievements would significantly elevate the resume's impact., repetitionAvoidance=There is minimal repetition of action verbs, but diversifying the language further would add richness and depth. Varying the language used in bullet points while maintaining clarity can improve engagement., accomplishmentLanguage=Achievement-oriented language is present, but inconsistent across sections. Ensuring a uniform use of past tense and impact-driven terms throughout would enhance professionalism.}, crispness={feedback=The resume is slightly longer than necessary for the experience level. Condensing the information into more succinct points and avoiding elaboration could improve sharpness., resumeLength=Given the candidate's experience, the resume is somewhat longer than optimal. Shortening it to one or two pages by omitting less critical content could increase effectiveness., score=55, bulletPointsCount=A high number of bullet points are used throughout the resume, which provides detailed information but overwhelms with density. Consolidating similar tasks into comprehensive points could maintain thoroughness without excess., fillerWords=Filler words occasionally fluff the content and should be minimized to enhance clarity. Keeping language precise and direct would strengthen the resume's professionalism., bulletPointLength=Bullet points are generally lengthy, potentially diluting the overall message. Striving for brevity by trimming unnecessary details can make each point more impactful and memorable., scale=100}, qualityAddOn={feedback=The use of active voice is consistent, which enhances engagement, while some sections rely on buzzwords, detracting from uniqueness. Avoiding clichés would help in presenting a distinct professional image., score=60, buzzwordsCliches=The resume includes certain cliché terms which could be replaced with phrases that provide concrete evidence of achievements and skills. Substituting these with detailed accomplishments could give a better sense of expertise., datesFormatting=Dates are formatted fairly consistently, aiding in the timeline's clarity. Ensuring all dates use the same format with abbreviated months—for instance, 'Jul 2023 - Jul 2025'—would enhance uniformity., activeVoice=Active voice is predominantly used, making achievements sound dynamic and intentional. Consistent use of active voice across all sections is commendable and should be continued., scale=100, personalPronounsUsage=The candidate refrains from using personal pronouns, maintaining professional tone. Continuing this practice helps the resume remain formal and task-focused.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:14:02.413618, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:14:02, id=85961e18-859c-47d0-84d6-95160542f832, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:14:01, status=initiated}
Context Details
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