Call Details
Bolna ID:
4786b3f9-685b-49e5-a71e-3ad3f9e94d47
Phone: +919016782745
From: +918035316264
Status: failed
Processing: FAILED
Duration: 63.70s
Cost: ₹13.92
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-08 12:41:58
Ended:
Not set
Last Processed:
2025-10-08 12:44:56
Last Retry At:
2025-10-08 12:44:56
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
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user: hello
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user: actually yeah ma'am on another call meeting
assistant: No
user: maybe in evening time
assistant: Sure, HIREN! What time in the evening works best for you?
user: yeah yeah after five o'clock
assistant: Great, I’ll call you back after five today. Meanwhile, did you check your resume score with us today? Are you looking for a job change or just updating your resume?
user: just updating the resume right now
assistant: Got it, HIREN. You have ten years of experience, right? What kind of roles are you targeting?
user: yep clinical study manager but i'll call you back means can speak in the evening
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user: hello
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user: actually yeah ma'am on another call meeting
assistant: No
user: maybe in evening time
assistant: Sure, HIREN! What time in the evening works best for you?
user: yeah yeah after five o'clock
assistant: Great, I’ll call you back after five today. Meanwhile, did you check your resume score with us today? Are you looking for a job change or just updating your resume?
user: just updating the resume right now
assistant: Got it, HIREN. You have ten years of experience, right? What kind of roles are you targeting?
user: yep clinical study manager but i'll call you back means can speak in the evening
assistant: Sure, HIREN! I’ll call you after five. Just a quick note— your resume score was sixty two point eight out of one hundred. That’s below the ideal ATS- friendly score. We can help
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This contributes to a more professional and objective tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:12:02.348852, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:12:02, id=4786b3f9-685b-49e5-a71e-3ad3f9e94d47, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:11:59, status=ringing}
{created_at_str=2025-10-08 07:11:59, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-08T07:11:59.991889, scheduled_at=2025-10-08T07:11:59.991867, custom_extractions=null, telephony_data={duration=0.0, to_number=+919016782745, provider_call_id=b220a523-f0af-4e50-b6eb-ecb61ee978f4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919016782745, recipient_data={recipient_phone_number=null, review_completed=2025-10-08 12:31:25, callback_request_id=null, is_callback=null, fullName=HIREN, resume_review_id=68e60c029f941c720e6f995d, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume covers all necessary sections, including Work Experience and Education. However, the inclusion of personal details and declaration towards the end should be omitted to maintain professionalism., score=66, readability=Sections can be differentiated more effectively using consistent formatting throughout. Consistent font sizes and bullet points will enhance readability and provide a uniform look., essentialSectionsPresence=Essential sections like Work Experience and Education are well-presented. However, the Additional Information and Personal Details sections are unnecessary and distract from professional qualifications., scale=100}, atsReadabilityScore={feedback=The contact information and job titles are positioned effectively for ATS parsing. Adding additional relevant keywords for the industry could improve visibility in automated screenings., score=65, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and most recent positions are structured for optimal readability. Ensuring standardized headings and avoiding complex formatting will enhance ATS compatibility further.}, impact={feedback=The resume demonstrates effective use of bullet points but lacks quantifiable achievements in several areas. There is a good use of action verbs, though repetition can be minimized for greater impact., score=62, spellCheck=Spelling errors are minimal, and the document is mostly free of typos. A few minor grammatical issues should be checked to ensure absolute professional presentation., bulletPointsUsage=Bullet points are used effectively to delineate duties and responsibilities. However, the sheer volume of bullet points can overwhelm the reader and detract from key accomplishments., weakActionVerbs=Action verbs like 'was involved' could be replaced with stronger alternatives for more dynamic descriptions. For example, using 'spearheaded' or 'coordinated' could enhance the sense of ownership over tasks., scale=100, quantifyingImpact=Examples of quantified achievements are sparse, which could detract from showcasing the primary impact. Including specific numbers or percentages would significantly strengthen the impact of the resume., repetitionAvoidance=Some repetitive language detracts from the distinct contributions made in each job role. Avoid repeating similar statements to ensure each point adds unique value., accomplishmentLanguage=The use of accomplishment-oriented language is visible but could be improved. Clearly stating the outcomes of actions taken can increase the impact of the descriptions.}, crispness={feedback=The resume is lengthy, which may detract from immediate readability and key takeaways. Focusing on concise language will strengthen insights and clarity in the resume., resumeLength=The document exceeds the ideal two-page length for someone with this amount of experience. Streamlining content by focusing on the most impactful roles and achievements is advised., score=58, bulletPointsCount=An overabundance of bullet points dilutes the emphasis on key accomplishments. Reducing the number to prioritize impactful achievements will enhance clarity., fillerWords=Some bullet points include filler words that do not add substantial value. Removing irrelevant words will enhance clarity and create more direct communication., bulletPointLength=Several bullet points are longer than advisable, which can hinder quick comprehension. Aim for concise sentences that convey the message swiftly without over-explaining., scale=100}, qualityAddOn={feedback=Overall, the resume maintains a professional tone, with minimal use of buzzwords. However, ensuring the consistency of formatting, particularly with dates, will enhance uniformity., score=63, buzzwordsCliches=The resume effectively avoids clichés but can benefit from more specific language in areas stating abilities and skills. Ensure that descriptions link directly to achievements or unique instances., datesFormatting=Date formatting is inconsistent in places, which may affect visual flow. Standardizing date presentation such as 'Month-Year to Month-Year' will provide clarity., activeVoice=Active voice is used predominantly throughout the resume, reinforcing a confident presentation. Ensuring all statements remain in an active form will further reinforce this approach., scale=100, personalPronounsUsage=Personal pronouns are avoided effectively, with descriptions remaining focused on roles and actions. This contributes to a more professional and objective tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-08T07:12:00.938263, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-08 07:12:00, id=4786b3f9-685b-49e5-a71e-3ad3f9e94d47, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-08 07:11:59, status=initiated}
Context Details
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