Call Details

Bolna ID: f94c2627-cd6a-4a31-a03e-9723e1e53716

Phone: +919880364950

From: +918035316264

Status: failed

Processing: FAILED

Duration: 209.60s

Cost: ₹40.59

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-08 12:38:00

Ended:
Not set

Last Processed:
2025-10-08 12:42:56

Last Retry At:
2025-10-08 12:42:56

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 9
2025-10-08 12:38:00
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-08 12:38:03
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 12:38:06
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 12:38:20
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-08 12:40:56
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-08 12:40:56, message=Fallback additional details fetch scheduled}
2025-10-08 12:41:58
COMPLETED MAIN
CALLBACK_UPDATE
₹28.59
Duration: 209.60s
2025-10-08 12:42:01
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=follow-up callback offered by Anita, callback_id=68e60ec11bf94a4ea68b5a8d, scheduled_for=2025-10-08T13:12:01.116976299}
2025-10-08 12:42:56
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-08 12:42:56, message=Successfully fetched and saved additional details}
2025-10-08 12:54:18
COMPLETED MAIN
CALLBACK_UPDATE
₹40.59
Duration: 209.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Not Interested - Call Back Later, disposition_3=}}}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi KANIKA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  just updating actually i'm a freelancer i'm not working any for any company as such
assistant:  Got it, KANIKA. You have ten years of experience, right?
user:  yeah
assistant:   What kind of roles are you targeting as a freelancer?
user:  i'm
assistant:   Sorry, KANIKA, I didn’t catch that. Could you please repeat?
user:  content writing
assistant:   Content writing, nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no i'm not
assistant:   No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  okay
assistant:   I see your resume scored fifty eight out of one hundred. Anything below eighty is poor for ATS. So even if you’re great, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  no i'm not
assistant:   Are you customizing your resume for every job or using the same one for all applications?
user:  i'm using the same one
assistant:   Hmm, that’s why calls are low. Your resume likely lacks keywords ATS looks for. Does that make sense?
user:  yeah yeah
assistant:    Your CV should act like a magnet, highlighting skills and achievements for each role. Without the right keywords, recruiters won’t see you, even if you’re perfect. Want me to explain more?
user:  yeah tell me
assistant:    There are two job markets: open, with regular postings, and closed, with senior roles not open to all. Were you aware?
user:  no
assistant:    Most senior jobs are filled by consultants who use ATS or keyword matching. That’s why your resume must be ATS-friendly with the right keywords. Want to know how Outspark helps over two lakh pros get noticed by top companies?
user:  not right now maybe in future right now i'm not looking like i'm writing a book i'm a little busy pre with that probably
assistant:    I get it, KANIKA. But imagine missing out on calls just because your resume isn’t seen. Outspark’s helped many like you get noticed by Amazon, Uber, and more. When you’re ready, I’m here to help you shine. Sound good?
user:  yeah
assistant:    Perfect! Just so you know, we offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. You can customize each resume for different roles. Interested to hear more?
user:  not right now not right now i'll get in touch with you
assistant:    I understand, KANIKA. Just remember, a strong resume can open doors fast. Can I call you back in a few days to check in? What time works for you?
assistant: Call will now disconnect
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user:  yes
assistant:  Hi KANIKA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  just updating actually i'm a freelancer i'm not working any for any company as such
assistant:  Got it, KANIKA. You have ten years of experience, right?
user:  yeah
assistant:   What kind of roles are you targeting as a freelancer?
user:  i'm
assistant:   Sorry, KANIKA, I didn’t catch that. Could you please repeat?
user:  content writing
assistant:   Content writing, nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no i'm not
assistant:   No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  okay
assistant:   I see your resume scored fifty eight out of one hundred. Anything below eighty is poor for ATS. So even if you’re great, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  no i'm not
assistant:   Are you customizing your resume for every job or using the same one for all applications?
user:  i'm using the same one
assistant:   Hmm, that’s why calls are low. Your resume likely lacks keywords ATS looks for. Does that make sense?
user:  yeah yeah
assistant:    Your CV should act like a magnet, highlighting skills and achievements for each role. Without the right keywords, recruiters won’t see you, even if you’re perfect. Want me to explain more?
user:  yeah tell me
assistant:    There are two job markets: open, with regular postings, and closed, with senior roles not open to all. Were you aware?
user:  no
assistant:    Most senior jobs are filled by consultants who use ATS or keyword matching. That’s why your resume must be ATS-friendly with the right keywords. Want to know how Outspark helps over two lakh pros get noticed by top companies?
user:  not right now maybe in future right now i'm not looking like i'm writing a book i'm a little busy pre with that probably
assistant:    I get it, KANIKA. But imagine missing out on calls just because your resume isn’t seen. Outspark’s helped many like you get noticed by Amazon, Uber, and more. When you’re ready, I’m here to help you shine. Sound good?
user:  yeah
assistant:    Perfect! Just so you know, we offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. You can customize each resume for different roles. Interested to hear more?
user:  not right now not right now i'll get in touch with you
assistant:    I understand, KANIKA. Just remember, a strong resume can open doors fast. Can I call you back in a few days to check in? What time works for you?
assistant: Call will now disconnect
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Context Details
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