Call Details

Bolna ID: 1cea29f6-b4a1-4dce-869c-56dc500dd853

Phone: +919581900058

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 12.70s

Cost: ₹1.78

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-07 18:27:41

Ended:
Not set

Last Processed:
2025-10-07 18:29:42

Last Retry At:
2025-10-07 18:29:42

Next Retry Scheduled:
2025-10-07 18:33:19

Next Call Scheduled:
2025-10-07 18:33:19

Call Timeline 16
2025-10-07 18:27:43
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 18:27:45
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 18:27:47
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 18:27:59
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 18:28:19
COMPLETED MAIN
CALLBACK_UPDATE
₹0.28
Duration: 12.70s
2025-10-07 18:28:19
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-07 18:28:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-07 18:28:24
COMPLETED MAIN
CALLBACK_UPDATE
₹1.78
Duration: 12.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Conversation, disposition_2=No Response, disposition_3=}}}
2025-10-07 18:29:42
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-07 18:29:42}
2025-10-07 18:33:42
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=88fd2d72-7bca-4ced-a460-fe1752af445c}
2025-10-07 18:34:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=1, retry_bolna_id=88fd2d72-7bca-4ced-a460-fe1752af445c}
2025-10-07 18:34:47
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=88fd2d72-7bca-4ced-a460-fe1752af445c}
2025-10-07 18:34:47
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=88fd2d72-7bca-4ced-a460-fe1752af445c}
2025-10-07 18:34:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=1, retry_bolna_id=88fd2d72-7bca-4ced-a460-fe1752af445c}
2025-10-07 18:34:53
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=88fd2d72-7bca-4ced-a460-fe1752af445c}
2025-10-07 18:34:54
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=88fd2d72-7bca-4ced-a460-fe1752af445c}
Call History (Raw Callbacks) 10

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user:  your call has been forwarded to voice mail
assistant:  Oh, I see.
user:  the person you're trying to reach is not available at the tone
assistant:  No
user:  please record your message
assistant:  Hi
user:  when you have finished recording you may hang up
assistant:  Thanks for your time! If you want to improve your resume and get more interview calls, just visit myoutspark dot com anytime. Take care!
assistant: Ok. I'll hang up now. Thanks for your time.
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user:  your call has been forwarded to voice mail
assistant:  Oh, I see.
user:  the person you're trying to reach is not available at the tone
assistant:  No
user:  please record your message
assistant:  Hi
user:  when you have finished recording you may hang up
assistant:  Thanks for your time! If you want to improve your resume and get more interview calls, just visit myoutspark dot com anytime. Take care!
assistant: Ok. I'll hang up now. Thanks for your time.
, updated_at=2025-10-07T13:04:46.640172, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 13:04:46, id=88fd2d72-7bca-4ced-a460-fe1752af445c, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a call but reached the user's voicemail. After realizing the user was unavailable, she left a message encouraging them to visit myoutspark.com for resume improvement and interview opportunities. She concluded the call by thanking the user for their time., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=37.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=37.399937, provider_connected=false}, transcriber_duration=37.399937, transcriber_model=nova-3, synthesizer_characters=686, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=104, input=292}, azure_gpt-4_1-mini={output=144, input=10627}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=59, input=146, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=45, input=146, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=144, input=10627, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 13:03:42, status=call-disconnected}

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{created_at_str=2025-10-07 13:03:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T13:03:42.769719, scheduled_at=2025-10-07T13:03:42.769685, custom_extractions=null, telephony_data={duration=0.0, to_number=+919581900058, provider_call_id=94db1aa3-e206-46d8-9836-7eb17075e944, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919581900058, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1cea29f6-b4a1-4dce-869c-56dc500dd853, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T13:03:44.656267, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 13:03:44, id=88fd2d72-7bca-4ced-a460-fe1752af445c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 13:03:42, status=ringing}

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{created_at_str=2025-10-07 12:57:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=1.78, batch_id=null, cost_breakdown={synthesizer=0.27, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=0.27}, llm=0.008, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.004, extraction=0.003, conversation=0.001, hangup=0}}, created_at=2025-10-07T12:57:42.887785, scheduled_at=2025-10-07T12:57:42.887756, custom_extractions=null, telephony_data={duration=14.0, to_number=+919581900058, provider_call_id=72df5a55-4360-4804-9ada-73d583bec5f1, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/6d1dd5b7-d425-454c-9fa4-41f7faf0d71c.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919581900058, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 18:17:16, callback_request_id=null, is_callback=null, fullName=DARSHAN, resume_review_id=68e50b6d9f941c720e6f7763, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has all essential sections such as Experience, Education, and Skills, making it comprehensive. However, the layout could benefit from clearer section demarcations to improve readability., score=65, readability=The text readability is satisfactory but could be improved by adjusting the spacing and font size. Ensuring consistent headings and spacing will make the document more pleasant to read., essentialSectionsPresence=The essential sections are present, providing a clear overview of experience, education, and skills. The reverse chronological order is mostly followed, but slight formatting improvements could enhance clarity., scale=100}, atsReadabilityScore={feedback=The resume generally adheres to ATS readability standards, with well-structured and labeled sections. Incorporating more keywords relevant to the desired positions would boost ATS optimization., score=68, scale=100, keyElementsReadableByATS=Key elements such as contact information and career history are correctly formatted and easily recognized by ATS. Ensuring that all job titles and company names are clearly presented will further improve ATS parsing.}, impact={feedback=The resume uses bullet points effectively to list achievements and responsibilities. However, the impact could be enhanced by incorporating more quantified results across all sections consistently., score=60, spellCheck=No significant spelling errors were detected, ensuring professionalism. A thorough spell check helps maintain a strong, positive impression., bulletPointsUsage=Bullet points are well utilized, enhancing the document's readability and structure. To further improve, ensure each bullet point is concise and impactful., weakActionVerbs=The verbs generally convey strong actions, but some instances could still benefit from using more powerful alternatives. Replacing weaker phrases with more assertive language will enhance the perceived impact., scale=100, quantifyingImpact=Quantifying achievements is evident in several places, such as budget management and increased CTR percentages. Expanding on this across more points will strengthen the impact further., repetitionAvoidance=There is minimal repetition of action verbs, but occasionally similar phrases are used, which could be varied. Diversifying the vocabulary can make the resume more engaging and dynamic., accomplishmentLanguage=Accomplishment-oriented language is used effectively to convey results driven by the candidate’s actions. Increasing the focus on results across different roles can provide a more achievement-focused narrative.}, crispness={feedback=While the resume's length is appropriate, certain sections could be more concise. Reducing redundancy and ensuring bullet points are succinct will improve overall crispness., resumeLength=The resume is of suitable length given the candidate's experience, yet some paragraphs could benefit from concise summarization. Condensing some content could make the resume more impactful and to the point., score=58, bulletPointsCount=The count is appropriate for detailing experiences, yet refinement is needed in some areas to avoid overwhelming detail. Ensuring each bullet point has a strong impact will optimize the reader's engagement., fillerWords=Occasional use of filler words dilutes the strength of otherwise powerful statements. Removing these words will enhance clarity and focus., bulletPointLength=Many bullet points are well-structured but some could be shorter and more direct. Focus on crafting short, precise bullet points that convey the main idea concisely., scale=100}, qualityAddOn={feedback=The resume avoids most clichés but could improve in providing specific examples instead of vague achievements. Active voice is predominantly used, which adds to the dynamic tone of the resume., score=62, buzzwordsCliches=There's a moderate use of buzzwords, sometimes missing concrete examples that demonstrate these skills in action. Introducing specific, context-based accomplishments would sound more authentic and compelling., datesFormatting=Dates are formatted consistently, which aids in maintaining a professional and organized appearance. Double-checking alignment helps ensure clarity through consistency., activeVoice=Active voice is used well to communicate accomplishments and initiatives effectively. Ensuring this is ubiquitous across all sections will maintain a sense of engagement and decisiveness., scale=100, personalPronounsUsage=The resume effectively avoids personal pronouns, maintaining formality throughout. Continuing this practice keeps the content professional and direct.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=no, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi  DARSHAN this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
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user:  hello
assistant:  Hey, can you hear me clear?
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Context Details
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