Call Details

Bolna ID: 407d4f28-164d-4bd9-8173-17f6855a1e92

Phone: +918217547930

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 192.40s

Cost: ₹33.84

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-07 18:10:43

Ended:
Not set

Last Processed:
2025-10-07 18:14:42

Last Retry At:
2025-10-07 18:14:42

Next Retry Scheduled:
2025-10-07 18:19:30

Next Call Scheduled:
2025-10-07 18:19:30

Call Timeline 18
2025-10-07 18:10:44
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 18:10:46
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 18:10:49
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 18:11:09
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 18:12:44
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-07 18:12:44}
2025-10-07 18:14:30
COMPLETED MAIN
CALLBACK_UPDATE
₹23.34
Duration: 192.40s
2025-10-07 18:14:30
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-07 18:14:30
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-07 18:14:33
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68e50b315f11dd25c5c0d5b0, scheduled_for=2025-10-08T11:00}
2025-10-07 18:14:42
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-07 18:14:42}
2025-10-07 18:14:55
COMPLETED MAIN
CALLBACK_UPDATE
₹33.84
Duration: 192.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled, disposition_3=Specific Date and Time}}}
2025-10-07 18:19:42
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ef520b4d-8669-4392-9af3-b9637893e0c1}
2025-10-07 18:20:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=1, retry_bolna_id=ef520b4d-8669-4392-9af3-b9637893e0c1}
2025-10-07 18:20:03
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=ef520b4d-8669-4392-9af3-b9637893e0c1}
2025-10-07 18:20:03
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ef520b4d-8669-4392-9af3-b9637893e0c1}
2025-10-07 18:20:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=1, retry_bolna_id=ef520b4d-8669-4392-9af3-b9637893e0c1}
2025-10-07 18:20:10
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=ef520b4d-8669-4392-9af3-b9637893e0c1}
2025-10-07 18:20:10
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ef520b4d-8669-4392-9af3-b9637893e0c1}
Call History (Raw Callbacks) 10

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, updated_at=2025-10-07T12:50:09.704463, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 12:50:09, id=ef520b4d-8669-4392-9af3-b9637893e0c1, campaign_id=null, summary=The conversation details are missing, so I cannot summarize the interaction between the user and the agent. Please provide the transcript or key points from the conversation for me to assist you further., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Call Data", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Call Data, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=5.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=5.1999373, provider_connected=false}, transcriber_duration=5.1999373, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=85, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=36, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=49, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 12:49:42, status=completed}

{created_at_str=2025-10-07 12:49:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.01, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.005, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.002, extraction=0.003, conversation=0, hangup=0}}, created_at=2025-10-07T12:49:42.779474, scheduled_at=2025-10-07T12:49:42.779438, custom_extractions=null, telephony_data={duration=0.0, to_number=+918217547930, provider_call_id=6efc8ff7-3e78-4371-896e-3d2f2606a88d, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918217547930, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=407d4f28-164d-4bd9-8173-17f6855a1e92, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=Pricing details for resume_gold service, info_type=pricing, interest_level=high, follow_up_needed=Yes, service_interest=resume_gold, objections=None}, arq_job_id=null, transcript=assistant: 
, updated_at=2025-10-07T12:50:02.887145, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 12:50:02, id=ef520b4d-8669-4392-9af3-b9637893e0c1, campaign_id=null, summary=The conversation details are missing, so I cannot summarize the interaction between the user and the agent. Please provide the transcript or key points from the conversation for me to assist you further., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=5.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=5.1999373, provider_connected=false}, transcriber_duration=5.1999373, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=85, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=36, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=49, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 12:49:42, status=call-disconnected}

{created_at_str=2025-10-07 12:49:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T12:49:42.779474, scheduled_at=2025-10-07T12:49:42.779438, custom_extractions=null, telephony_data={duration=0.0, to_number=+918217547930, provider_call_id=6efc8ff7-3e78-4371-896e-3d2f2606a88d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918217547930, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=407d4f28-164d-4bd9-8173-17f6855a1e92, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T12:49:52.186709, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 12:49:52, id=ef520b4d-8669-4392-9af3-b9637893e0c1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 12:49:42, status=in-progress}

{created_at_str=2025-10-07 12:49:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T12:49:42.779474, scheduled_at=2025-10-07T12:49:42.779438, custom_extractions=null, telephony_data={duration=0.0, to_number=+918217547930, provider_call_id=6efc8ff7-3e78-4371-896e-3d2f2606a88d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918217547930, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=407d4f28-164d-4bd9-8173-17f6855a1e92, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T12:49:46.862054, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 12:49:46, id=ef520b4d-8669-4392-9af3-b9637893e0c1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 12:49:42, status=ringing}

{created_at_str=2025-10-07 12:49:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T12:49:42.779474, scheduled_at=2025-10-07T12:49:42.779438, custom_extractions=null, telephony_data={duration=0.0, to_number=+918217547930, provider_call_id=6efc8ff7-3e78-4371-896e-3d2f2606a88d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918217547930, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=407d4f28-164d-4bd9-8173-17f6855a1e92, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T12:49:44.921281, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 12:49:44, id=ef520b4d-8669-4392-9af3-b9637893e0c1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 12:49:42, status=initiated}

{created_at_str=2025-10-07 12:40:44, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=33.84, batch_id=null, cost_breakdown={synthesizer=16.99, transcriber=3.0, synthesizer_breakdown={welcome_message=0, conversation=16.99}, llm=3.351, transfer_cost=0.0, platform=10.5, transcriber_breakdown={analytics=0, conversation=3.0}, network=3.7, llm_breakdown={analytics=0, summarization=0.015, extraction=0.012, conversation=3.324, hangup=0}}, created_at=2025-10-07T12:40:44.486901, scheduled_at=2025-10-07T12:40:44.486858, custom_extractions=null, telephony_data={duration=194.0, to_number=+918217547930, provider_call_id=c7a4a27e-3016-46a8-a53c-514f9744bb9e, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/f01ab785-b42d-478d-9462-6d892a6eb280.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+918217547930, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 18:00:38, callback_request_id=null, is_callback=null, fullName=G, resume_review_id=68e5077e9f941c720e6f747a, reviewDetails={overallScore={score=55.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout needs improvement to clearly separate sections such as Experience and Education, with a focus on reverse chronological order to enhance searchability. Additionally, headers for each section should be more prominent to guide the reader through the document., score=58, readability=The resume's readability is hindered by large blocks of text without clear demarcation between sections. Improving the use of whitespace and more distinct headings can enhance structure and readability., essentialSectionsPresence=The resume includes key sections such as Professional Experience and Education, but these should be structured in reverse chronological order to highlight recent roles first. Including a clearly labeled 'Summary' section could provide a quick overview of the candidate's experience., scale=100}, atsReadabilityScore={feedback=The resume is moderately ATS friendly due to the structured sections but could be improved with more keyword optimization. Identifying and incorporating industry-specific keywords will increase the likelihood of passing through ATS filters., score=60, scale=100, keyElementsReadableByATS=Key elements such as the candidate's name, contact information, and roles are clear and readable. However, ensuring that job titles and sections are well-defined with labels can aid in parsing by ATS systems.}, impact={feedback=While the resume offers some quantified achievements, further emphasis on impact through data and strong verbs is needed. Avoid repetition of verbs and consider using more varied, powerful action words to convey accomplishments effectively., score=56, spellCheck=There appear to be no major spelling errors; however, a thorough review for any minor errors or typos is recommended to ensure professionalism., bulletPointsUsage=Bullet points are used but lack consistency and precision in highlighting key achievements. More focused and direct bullet points can provide greater clarity and impact., weakActionVerbs=The use of strong action verbs is uneven, with many potentially impactful statements diluted by weaker verbs. Replacing these with stronger alternatives will better convey the candidate's achievements., scale=100, quantifyingImpact=Some quantifiable achievements are mentioned, such as the 70% revenue increase, but further instances of quantified results would strengthen the impact. Using numbers more frequently can make the achievements more compelling., repetitionAvoidance=The resume contains repetitive phrases and verbs which should be diversified for better effect. Introducing variety in the language will capture attention and emphasize different skills more effectively., accomplishmentLanguage=The language used lacks consistent reference to specific accomplishments and outcomes. Shifting towards a more accomplishment-focused narrative can substantiate the claims made about performance.}, crispness={feedback=The resume is verbose in certain sections which impacts its crispness. Aim to shorten some sentences and bullet points for a more precise and concise representation of skills and achievements., resumeLength=The overall length is excessive for the experience level presented, especially with blocks of text within sections. Ensuring the resume fits neatly onto a single page can aid presentation and focus., score=50, bulletPointsCount=The count of bullet points used seems appropriate, but splitting long paragraphs into smaller, digestible points will improve clarity., fillerWords=Use of filler words and phrases creates unnecessary verbosity. Eliminating superfluous language will help to keep the document focused on specific skills and achievements., bulletPointLength=Each bullet point should convey a single, crisp point, but many are currently too lengthy and could be condensed to enhance the reader's ability to grasp key elements quickly., scale=100}, qualityAddOn={feedback=The resume suffers from the inclusion of multiple buzzwords which diminish its professionalism. More focus on specifics rather than clichés will lead to a stronger impression., score=55, buzzwordsCliches=Several clichés like 'driving results' or 'excelling in' are present, which should be replaced with more specific, outcome-oriented phrases. This will better demonstrate the candidate's unique contributions., datesFormatting=Dates are presented inconsistently and should follow a standard format throughout (e.g., Month Year - Month Year). This consistency will improve readability and professionalism., activeVoice=An attempt has been made to use active voice, but more uniform application across the resume can greatly enhance clarity and impact. Maintaining consistency in active voice will better articulate the candidate's actions and achievements., scale=100, personalPronounsUsage=The resume correctly avoids the use of personal pronouns which is a positive aspect. Maintaining this approach facilitates a formal and professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=User requested a follow-up call on Monday at 11 AM., info_type=process, interest_level=medium, follow_up_needed=Yes, service_interest=resume_silver, objections=User is not currently looking for a resume upgrade and prefers to be contacted later.}, arq_job_id=null, transcript=assistant: Hi  G this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  i'm good
assistant:  Great to hear that! Is this a good time to quickly chat about your resume score you checked with us recently?
user:  hello
assistant:  Hey, can you hear me clear?
user:  are you automated
assistant:  I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Would you like that?
user:  not really not
assistant:   No problem at all. Just to check, when you saw your resume score of fifty five point eight out of one hundred, were you just curious or are you actually looking to get more interview calls right now?
user:  not yet
assistant:  Got it. What’s your current role?
user:  i was a club manager at a gym
assistant:   Thanks for
user:  i was handling the revenue
assistant:   Thanks for sharing! And how many years of total experience do you have?
user:  when you say total experience you want my complete work experience or only as a club manager
assistant:   I mean your complete work experience across all roles. Could you please share that?
user:  it yours now
assistant:   Thanks for sharing that! I saw in your review it said your resume score was fifty five point eight out of one hundred. That means the layout, impact, and crispness of your resume can be improved a lot. Are you getting enough interview calls with your existing resume?
user:  no because i'm trying to apply for uae i just wanted
assistant:    That makes sense. Applying internationally can be tough if your resume isn’t tailored well. Would you like to hear how a resume upgrade can help you get more interview calls in the UAE job market?
user:  correct
assistant:    Great! Your current resume score shows the layout needs clearer sections and better order, plus stronger impact with quantified achievements. Fixing these can really boost your chances. Are you open to exploring a resume upgrade that’s ATS-optimized and customized for your target roles?
user:  can you maybe call me after the week's time
assistant:    I understand. What time next week would work best for a quick two-minute call?
user:  monday
assistant:    Sure, what time on Monday would be good for you?
user:  eleven o'clock one
assistant:    Just to confirm, would you prefer eleven AM or eleven PM on Monday?
assistant: Ok. I'll hang up now. Thanks for your time.
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How are you doing today?
user:  i'm good
assistant:  Great to hear that! Is this a good time to quickly chat about your resume score you checked with us recently?
user:  hello
assistant:  Hey, can you hear me clear?
user:  are you automated
assistant:  I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Would you like that?
user:  not really not
assistant:   No problem at all. Just to check, when you saw your resume score of fifty five point eight out of one hundred, were you just curious or are you actually looking to get more interview calls right now?
user:  not yet
assistant:  Got it. What’s your current role?
user:  i was a club manager at a gym
assistant:   Thanks for
user:  i was handling the revenue
assistant:   Thanks for sharing! And how many years of total experience do you have?
user:  when you say total experience you want my complete work experience or only as a club manager
assistant:   I mean your complete work experience across all roles. Could you please share that?
user:  it yours now
assistant:   Thanks for sharing that! I saw in your review it said your resume score was fifty five point eight out of one hundred. That means the layout, impact, and crispness of your resume can be improved a lot. Are you getting enough interview calls with your existing resume?
user:  no because i'm trying to apply for uae i just wanted
assistant:    That makes sense. Applying internationally can be tough if your resume isn’t tailored well. Would you like to hear how a resume upgrade can help you get more interview calls in the UAE job market?
user:  correct
assistant:    Great! Your current resume score shows the layout needs clearer sections and better order, plus stronger impact with quantified achievements. Fixing these can really boost your chances. Are you open to exploring a resume upgrade that’s ATS-optimized and customized for your target roles?
user:  can you maybe call me after the week's time
assistant:    I understand. What time next week would work best for a quick two-minute call?
user:  monday
assistant:    Sure, what time on Monday would be good for you?
user:  eleven o'clock one
assistant:    Just to confirm, would you prefer eleven AM or eleven PM on Monday?
assistant: Ok. I'll hang up now. Thanks for your time.
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Additionally, headers for each section should be more prominent to guide the reader through the document., score=58, readability=The resume's readability is hindered by large blocks of text without clear demarcation between sections. Improving the use of whitespace and more distinct headings can enhance structure and readability., essentialSectionsPresence=The resume includes key sections such as Professional Experience and Education, but these should be structured in reverse chronological order to highlight recent roles first. Including a clearly labeled 'Summary' section could provide a quick overview of the candidate's experience., scale=100}, atsReadabilityScore={feedback=The resume is moderately ATS friendly due to the structured sections but could be improved with more keyword optimization. Identifying and incorporating industry-specific keywords will increase the likelihood of passing through ATS filters., score=60, scale=100, keyElementsReadableByATS=Key elements such as the candidate's name, contact information, and roles are clear and readable. However, ensuring that job titles and sections are well-defined with labels can aid in parsing by ATS systems.}, impact={feedback=While the resume offers some quantified achievements, further emphasis on impact through data and strong verbs is needed. Avoid repetition of verbs and consider using more varied, powerful action words to convey accomplishments effectively., score=56, spellCheck=There appear to be no major spelling errors; however, a thorough review for any minor errors or typos is recommended to ensure professionalism., bulletPointsUsage=Bullet points are used but lack consistency and precision in highlighting key achievements. More focused and direct bullet points can provide greater clarity and impact., weakActionVerbs=The use of strong action verbs is uneven, with many potentially impactful statements diluted by weaker verbs. Replacing these with stronger alternatives will better convey the candidate's achievements., scale=100, quantifyingImpact=Some quantifiable achievements are mentioned, such as the 70% revenue increase, but further instances of quantified results would strengthen the impact. Using numbers more frequently can make the achievements more compelling., repetitionAvoidance=The resume contains repetitive phrases and verbs which should be diversified for better effect. Introducing variety in the language will capture attention and emphasize different skills more effectively., accomplishmentLanguage=The language used lacks consistent reference to specific accomplishments and outcomes. Shifting towards a more accomplishment-focused narrative can substantiate the claims made about performance.}, crispness={feedback=The resume is verbose in certain sections which impacts its crispness. Aim to shorten some sentences and bullet points for a more precise and concise representation of skills and achievements., resumeLength=The overall length is excessive for the experience level presented, especially with blocks of text within sections. Ensuring the resume fits neatly onto a single page can aid presentation and focus., score=50, bulletPointsCount=The count of bullet points used seems appropriate, but splitting long paragraphs into smaller, digestible points will improve clarity., fillerWords=Use of filler words and phrases creates unnecessary verbosity. Eliminating superfluous language will help to keep the document focused on specific skills and achievements., bulletPointLength=Each bullet point should convey a single, crisp point, but many are currently too lengthy and could be condensed to enhance the reader's ability to grasp key elements quickly., scale=100}, qualityAddOn={feedback=The resume suffers from the inclusion of multiple buzzwords which diminish its professionalism. More focus on specifics rather than clichés will lead to a stronger impression., score=55, buzzwordsCliches=Several clichés like 'driving results' or 'excelling in' are present, which should be replaced with more specific, outcome-oriented phrases. This will better demonstrate the candidate's unique contributions., datesFormatting=Dates are presented inconsistently and should follow a standard format throughout (e.g., Month Year - Month Year). This consistency will improve readability and professionalism., activeVoice=An attempt has been made to use active voice, but more uniform application across the resume can greatly enhance clarity and impact. Maintaining consistency in active voice will better articulate the candidate's actions and achievements., scale=100, personalPronounsUsage=The resume correctly avoids the use of personal pronouns which is a positive aspect. Maintaining this approach facilitates a formal and professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T12:40:45.656548, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 12:40:45, id=407d4f28-164d-4bd9-8173-17f6855a1e92, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 12:40:44, status=initiated}
Context Details
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