Call Details

Bolna ID: 8a1a6ebc-c110-4f0d-bdd1-ab3110c92c79

Phone: +918122422093

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 43.90s

Cost: ₹8.22

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-07 18:01:43

Ended:
Not set

Last Processed:
2025-10-07 18:04:42

Last Retry At:
2025-10-07 18:04:42

Next Retry Scheduled:
2025-10-07 18:07:58

Next Call Scheduled:
2025-10-07 18:07:58

Call Timeline 16
2025-10-07 18:01:44
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 18:01:48
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 18:01:51
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 18:02:08
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 18:02:58
COMPLETED MAIN
CALLBACK_UPDATE
₹5.22
Duration: 43.90s
2025-10-07 18:02:58
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-07 18:02:58
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-07 18:03:35
COMPLETED MAIN
CALLBACK_UPDATE
₹8.22
Duration: 43.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contact Made, disposition_2=Positive Engagement, disposition_3=Interested in Services}}}
2025-10-07 18:04:42
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-07 18:04:42}
2025-10-07 18:08:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a125fadf-ebfd-4590-b278-533ecd30f5ef}
2025-10-07 18:09:15
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=1, retry_bolna_id=a125fadf-ebfd-4590-b278-533ecd30f5ef}
2025-10-07 18:09:15
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=a125fadf-ebfd-4590-b278-533ecd30f5ef}
2025-10-07 18:09:15
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a125fadf-ebfd-4590-b278-533ecd30f5ef}
2025-10-07 18:09:22
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=1, retry_bolna_id=a125fadf-ebfd-4590-b278-533ecd30f5ef}
2025-10-07 18:09:22
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=a125fadf-ebfd-4590-b278-533ecd30f5ef}
2025-10-07 18:09:22
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a125fadf-ebfd-4590-b278-533ecd30f5ef}
Call History (Raw Callbacks) 10

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user:  hello
assistant:  Hey, can you hear me clear?
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user:  hello
assistant:  Hey, can you hear me clear?
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Reorganizing the sections in a standard format with a clear hierarchy will enhance readability., score=60, readability=The font size and style used are consistent, but the lack of section separation makes it visually cluttered. Implementing clearer headings and spacing will boost readability significantly., essentialSectionsPresence=While key sections are present, they lack a logical sequence, with personal information scattered throughout. Arranging experiences in reverse chronological order is essential to highlight recent roles and achievements., scale=100}, atsReadabilityScore={feedback=The contact details and basic headings are optimized for ATS but the resume's structure can hinder parsing efficiency. Breaking large sections into sub-sections with clear labels will improve ATS compatibility., score=60, scale=100, keyElementsReadableByATS=ATS key elements such as work history and contact info are present but not consistently labeled. Enhancing keyword usage pertinent to the role will improve ATS detection and ranking.}, impact={feedback=The resume uses bullet points to convey responsibilities but lacks quantifiable achievements. Incorporating metrics, such as 'reduced costs by 15%', would add value., score=55, spellCheck=There are no significant spelling errors, although the use of some terms is slightly inconsistent. Consistent proofreading would ensure accuracy and professionalism., bulletPointsUsage=Bullet points are utilized, which helps in listing the duties, but they are overly descriptive without highlighting key accomplishments. Consider integrating more direct and concise points that focus on outcomes., weakActionVerbs=The verbs employed throughout the experience section are often weak or passive. Stronger, more assertive verbs like 'spearheaded', 'optimized', or 'transformed' could convey a stronger impact., scale=100, quantifyingImpact=There is a notable absence of metrics or data to back up achievements, which makes the impact appear flat. An example could be to include figures demonstrating increased efficiency or cost savings., repetitionAvoidance=There are instances of repetitive language and phrasing, which could dilute the strength of the accomplishments. Avoid using the same phrases repeatedly; instead, use varied action verbs and descriptions., accomplishmentLanguage=The language often fails to highlight the results of tasks, focusing too much on the duties themselves. A shift towards outcome-oriented phrasing will be beneficial.}, crispness={feedback=The resume is overly lengthy for the information provided, contributing to reader fatigue. Simplifying content by merging similar points and removing redundant information will enhance understanding., resumeLength=The resume spans several pages, which is excessive for the experiences listed. Reducing it to one to two pages focused on key experiences and skills is advisable., score=50, bulletPointsCount=There is a noticeable imbalance in bullet point distribution, with some sections being overly detailed. Maintaining a uniform number across sections will help in delivering a balanced narrative., fillerWords=The text includes multiple filler words which contribute to length without adding value. Eliminating these will provide a cleaner presentation., bulletPointLength=Many bullet points are unnecessarily long and read like paragraphs. Condensing them by choosing precise words and focusing on critical details will strengthen their effectiveness., scale=100}, qualityAddOn={feedback=The resume features a few industry-specific terms, but often relies on overused business jargon. Replacing clichéd terms with specific achievements or skills will help in establishing authenticity., score=57, buzzwordsCliches=Terms like 'team player' and 'eager to learn' are cliches that lack specificity. Replacing these with demonstrable skills or achievements would resonate more effectively with potential employers., datesFormatting=The format of dates is inconsistent, potentially leading to confusion during the review. Choosing a uniform format, such as MM/YYYY, across all sections is crucial., activeVoice=The language used often defaults to passive voice, weakening the impact. Rewriting sentences in active voice can provide clarity and assertiveness., scale=100, personalPronounsUsage=Personal pronouns aren't excessively used, which is positive, but some sections do indirectly refer in a first-person tone. Ensuring neutrality and focusing on actions is better suited for resumes.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=Resume score inquiry, info_type=process, interest_level=medium, follow_up_needed=no, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi  SS this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  हां yes
assistant:  Great! Is this a good time to connect for a quick chat?
user:  yes ma'am
assistant:  Thanks, SS! Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now? Your score was fifty six point four out of one hundred.
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user:  hello
assistant:  Hey, can you hear me clear?
user:  हां yes
assistant:  Great! Is this a good time to connect for a quick chat?
user:  yes ma'am
assistant:  Thanks, SS! Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now? Your score was fifty six point four out of one hundred.
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Simplifying content by merging similar points and removing redundant information will enhance understanding., resumeLength=The resume spans several pages, which is excessive for the experiences listed. Reducing it to one to two pages focused on key experiences and skills is advisable., score=50, bulletPointsCount=There is a noticeable imbalance in bullet point distribution, with some sections being overly detailed. Maintaining a uniform number across sections will help in delivering a balanced narrative., fillerWords=The text includes multiple filler words which contribute to length without adding value. Eliminating these will provide a cleaner presentation., bulletPointLength=Many bullet points are unnecessarily long and read like paragraphs. Condensing them by choosing precise words and focusing on critical details will strengthen their effectiveness., scale=100}, qualityAddOn={feedback=The resume features a few industry-specific terms, but often relies on overused business jargon. Replacing clichéd terms with specific achievements or skills will help in establishing authenticity., score=57, buzzwordsCliches=Terms like 'team player' and 'eager to learn' are cliches that lack specificity. Replacing these with demonstrable skills or achievements would resonate more effectively with potential employers., datesFormatting=The format of dates is inconsistent, potentially leading to confusion during the review. Choosing a uniform format, such as MM/YYYY, across all sections is crucial., activeVoice=The language used often defaults to passive voice, weakening the impact. Rewriting sentences in active voice can provide clarity and assertiveness., scale=100, personalPronounsUsage=Personal pronouns aren't excessively used, which is positive, but some sections do indirectly refer in a first-person tone. Ensuring neutrality and focusing on actions is better suited for resumes.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T12:31:48.105984, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 12:31:48, id=8a1a6ebc-c110-4f0d-bdd1-ab3110c92c79, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=131, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=131}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 12:31:44, status=initiated}
Context Details
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