Call Details
Bolna ID:
133ed824-2e1f-45bc-a035-ac9bc747939f
Phone: +919599135324
From: +918035316264
Status: completed
Processing: FAILED
Duration: 300.00s
Cost: ₹70.50
Hangup Details
Hangup By: Plivo
Reason: Carrier ended because call limit exceeded
Timestamps
Started:
2025-10-07 17:48:41
Ended:
Not set
Last Processed:
2025-10-07 17:51:43
Last Retry At:
2025-10-07 17:51:43
Next Retry Scheduled:
2025-10-07 17:59:06
Next Call Scheduled:
2025-10-07 17:59:06
Call Timeline 18
Call History (Raw Callbacks) 10
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user: ma'am अभी हो गई है मेरी पास
assistant: Samajh
user: अभी हो गई
assistant: Great to hear that! When you checked your resume score with us the other day, were you just curious or are you actually looking to land more interviews right now?
user: ma'am मेरी बात हो गई है कल के लिए मैंने call के लिए बोल दिया है
assistant: Sure, what time tomorrow would suit you best for a quick call?
user: ma'am after one pm
assistant: Perfect, I’ll call you tomorrow after one pm. Is there a specific time
user: ma'am कितने जने करेंगे अभी आप third person हो
assistant: I’m
user: जिसकी call आई है mister
assistant: I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Would you like me to do that?
user: minimum
assistant: Could
user: कितनी बार call आई है आपकी
assistant: Sorry, I didn’t catch that clearly. Could you please repeat?
user: ma'am कितनी बार call आएगी आपकी तीसरी बार आ रही है
assistant: I understand it’s the third call. Just checking in to see if you’re interested in improving your resume to get more interview calls?
user: ma'am मैंने बता दिया है कल after pm के बाद मैं बात कर ले रही हूं क्योंकि अभी मैं duty time पर हूं और अभी network area का बहुत issue है
assistant: Samajh gyi. I’ll call you tomorrow after one pm as you said. Is there a specific time after one that works best?
user: m two o p m
assistant: Got it, I’ll call you tomorrow at two pm. Looking forward to our chat!
user: okay ma'am
assistant: Thank you! Talk to you tomorrow at two pm. Have a good day!
user: yes ma'am i'm coming yes
assistant: Great! I’ll
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user: ma'am अभी हो गई है मेरी पास
assistant: Samajh
user: अभी हो गई
assistant: Great to hear that! When you checked your resume score with us the other day, were you just curious or are you actually looking to land more interviews right now?
user: ma'am मेरी बात हो गई है कल के लिए मैंने call के लिए बोल दिया है
assistant: Sure, what time tomorrow would suit you best for a quick call?
user: ma'am after one pm
assistant: Perfect, I’ll call you tomorrow after one pm. Is there a specific time
user: ma'am कितने जने करेंगे अभी आप third person हो
assistant: I’m
user: जिसकी call आई है mister
assistant: I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Would you like me to do that?
user: minimum
assistant: Could
user: कितनी बार call आई है आपकी
assistant: Sorry, I didn’t catch that clearly. Could you please repeat?
user: ma'am कितनी बार call आएगी आपकी तीसरी बार आ रही है
assistant: I understand it’s the third call. Just checking in to see if you’re interested in improving your resume to get more interview calls?
user: ma'am मैंने बता दिया है कल after pm के बाद मैं बात कर ले रही हूं क्योंकि अभी मैं duty time पर हूं और अभी network area का बहुत issue है
assistant: Samajh gyi. I’ll call you tomorrow after one pm as you said. Is there a specific time after one that works best?
user: m two o p m
assistant: Got it, I’ll call you tomorrow at two pm. Looking forward to our chat!
user: okay ma'am
assistant: Thank you! Talk to you tomorrow at two pm. Have a good day!
user: yes ma'am i'm coming yes
assistant: Great! I’ll
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{created_at_str=2025-10-07 12:18:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=70.5, batch_id=null, cost_breakdown={synthesizer=43.4, transcriber=5.0, synthesizer_breakdown={welcome_message=0, conversation=43.4}, llm=7.1000000000000005, transfer_cost=0.0, platform=15.0, transcriber_breakdown={analytics=0, conversation=5.0}, network=4.625, llm_breakdown={analytics=0, summarization=0.029000000000000005, extraction=0.022000000000000002, conversation=7.049, hangup=0}}, created_at=2025-10-07T12:18:42.807744, scheduled_at=2025-10-07T12:18:42.807704, custom_extractions=null, telephony_data={duration=300.0, to_number=+919599135324, provider_call_id=6ea7272c-9904-4935-be3e-88a2eadcd2b1, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/89365ac4-8a0e-41d3-aa51-eb6383bf219a.mp3, provider=plivo, hangup_provider_code=6000, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=Carrier ended because call limit exceeded}, context_details={recipient_phone_number=+919599135324, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 17:37:53, callback_request_id=null, is_callback=null, fullName=Ajay, resume_review_id=68e5026618c34103788ca334, reviewDetails={overallScore={score=60.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Education, Skills, and Work History, but it lacks a clear and organized format that enhances readability. Ensuring that each section is clearly labeled and structured could improve the overall flow and searchability., score=65, readability=The readability is compromised by the lack of structure in presenting information. Section headers and better formatting would significantly increase the resume's readability., essentialSectionsPresence=While the Education and Skills sections are present, the Work History appears cluttered and not in reverse chronological order. It is important to highlight recent roles first, especially for an experienced candidate., scale=100}, atsReadabilityScore={feedback=The resume contains some structural choices that could hinder ATS readability. Organizing information under clear, consistently labeled headings and including more targeted keywords would enhance its compatibility., score=65, scale=100, keyElementsReadableByATS=Important details such as Contact Information and Work History are present but are not easily discernible due to formatting issues. Ensuring all vital sections are ATS-friendly by avoiding complex formatting or graphical elements is necessary.}, impact={feedback=The bullet points provide tasks but often lack quantifiable achievements, limiting the impact of the accomplishments. Stronger action verbs and specific data to highlight achievements would enhance the impression., score=58, spellCheck=Although spelling errors are not prominent, ensuring no minor errors slip through by conducting a thorough spell check will offer polish and professionalism., bulletPointsUsage=Bullet points are used, but many are repetitive and do not effectively spotlight unique accomplishments. It is recommended to vary the sentence structure to keep the reader engaged., weakActionVerbs=Several bullet points rely on weak action verbs or vague descriptions. Choosing more dynamic words like "improved," "strengthened," or "optimized" would add strength to these descriptions., scale=100, quantifyingImpact=There is minimal quantification of achievements which dilutes the potential impact. Incorporating metrics such as percentage improvements or specific outcomes would better demonstrate success., repetitionAvoidance=Some degree of repetition is evident, particularly in the tasks described across different roles. Reducing redundancy and ensuring each bullet point conveys a unique aspect of capability will strengthen the resume., accomplishmentLanguage=The language lacks an accomplishment-oriented approach, which is crucial for showing impact. Focusing on results obtained instead of merely listing responsibilities would improve this aspect.}, crispness={feedback=The resume is longer than necessary given its bullet-heavy format and could benefit from more concise formulations. Eliminating filler words and focusing on brevity will enhance Crispness., resumeLength=The document is a bit lengthy given the lack of detailed accomplishment narratives. Ensuring essential details are prioritized and redundant information is minimized would improve it., score=56, bulletPointsCount=There is an overwhelming number of bullet points, which dilutes their impact. Fewer, well-chosen points could communicate the key ideas more effectively., fillerWords=Presence of filler words detracts from the main message. Revising each bullet point for unnecessary words would make information delivery more direct and impactful., bulletPointLength=A significant number of bullet points are unnecessarily wordy and can be shortened. Shorter, more concise bullet points would amplify their effect., scale=100}, qualityAddOn={feedback=The resume suffers from the use of some clichés and lacks a consistent style in terms of dates and pronouns. Standardizing these elements and avoiding vague language will enhance its quality., score=60, buzzwordsCliches=The use of clichés like 'team player' and 'dedicated' could be replaced with precise examples that reflect actual experience. Highlighting unique strengths over generic traits is advisable., datesFormatting=Dates throughout need consistent formatting for professional presentation. Using a single date format like "Month Year - Month Year" enhances clarity., activeVoice=Active voice is present but could be more consistently applied. Shifting any passive constructions into active structures will make statements more assertive., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. It is consistent in keeping language third-person, which is appropriate for resumes.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=User wants to improve resume score and get direct job opportunities in the security field., info_type=process, interest_level=high, follow_up_needed=Yes, service_interest=resume_gold, objections=User is currently busy at work and unable to discuss details properly.}, arq_job_id=null, transcript=assistant: Hi Ajay this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user: hello
assistant: Hey Ajay, can you hear me clear?
user: yes yes ma'am
assistant: Great! Is this a good time to connect for a quick chat?
user: i'm three now
assistant: No worries, Ajay. When would be a better time for me to call you back — later today or tomorrow?
user: no no ma'am i'm free now
assistant: Perfect! Quick question — when you checked your resume score with us the other day, were you just curious or are you actually looking to land more interviews right now? Your score was sixty point eight out of one hundred.
user: yes sir sixty point eight ma'am
assistant: Thanks for confirming, Ajay
user: हां blue है थोड़ा
assistant: Samajh gyi, Ajay. So, are you currently getting enough interview calls with your existing resume?
user: ma'am वह तो ठीक है आप जो कह रहे हो मैं उसके लिए agree करता हूं लेकिन ma'am मुझे इसी field में job चाहिए अब इस region के regarding क्योंकि इसमें मैं दो तीन जगह job पर तो अलग अलग जगह से call आएगी मैं actually bp में move on move नहीं करना चाह bpo में ही नहीं जानना चाहता दुबारा मुझे actually security line से ही related job चाहिए जो actually मैं दो तीन गुड़गांव की company में apply कर चुका हूं
assistant: Samajh gyi, Ajay. Toh aap security line mein hi job chahte ho, Gurgaon ke region mein. Kya aapko lagta hai ki aapke resume mein aapke experience aur skills us field ke liye clearly dikh rahe hain?
user: yes ma'am
assistant: That’s good to hear, Ajay. But your resume score
user: actually ma'am i am
assistant: Ajay
user: sorry ma'am distribute but ma'am hello
assistant: Hello Ajay, no problem at all. Should I continue or would you like to share something?
user: ma'am actually क्या है मैं ना अभी air india में senior security officer working हूं
assistant: That
user: तो उसके regarding में मुझे company direct company पर role पर ही job चाहिए ऐसे नहीं कि अब मैं company में किसी में interview देने जाऊं और actually वह मेरे third party पर ले ले
assistant: Samajh gyi, Ajay. Direct company
user: की actually private job तो वैसे permanent है
assistant: Got it, Ajay. So you want a direct permanent role with the company, not through third-party agencies. Are you currently facing challenges getting interview calls for such direct roles?
user: yes ma'am okay
assistant: Thanks for sharing, Ajay. With your current resume score of sixty point eight, it’s likely your resume isn’t fully showing your strengths or targeting the right keywords for direct company roles. Are you open to upgrading your resume to improve your chances of getting more interview calls?
user: yes ma'am
assistant: Great!
user: but ma'am upgrade करने के लिए मैंने इसमें देखा था
assistant: Yes Ajay, I
user: yes ma'am आप बोलिए
assistant: Ajay, your resume review showed it has essential sections but lacks clear structure and strong impact points. Fixing this can really boost your interview chances. Would you like me to explain how our resume upgrade plans can help you?
user: ma'am actually है ना last time है ना मैं पूरा कम दे कम one to two one to two hours बैठा था और यह रीत में मैंने update था
assistant: Samajh gyi, Ajay
user: क्योंकि last time मेरा मैंने एक जगह apply कर था सुन्दापुर alliance में
assistant: Okay
user: वहां से reject हुआ था तो उसके बाद मैंने कर कराकर sixty eight point मुझे मालूम है मैंने कैसे upgrade करा है अब मैं इसमें समझ नहीं पा रहा और क्या keyword add करूं जिससे इसका score eighty above चला जाए
assistant: Ajay, I understand it’s frustrating when you’ve already put in effort but still want better results. That’s exactly where our expert resume upgrade can help—by making sure your resume highlights your achievements and uses the right keywords to beat ATS filters. Would you like me to share details of how we can assist you with this?
user: ma'am actually अभी तो मैं
assistant: Sure
user: office में है वह तो यहां तो मैं आपको ढंग से कुछ बता भी नहीं पाऊंगा और मेरे पास laptop भी नहीं है और मतलब
assistant: Samajh
user: मैं अपने दोस्त के laptop पर ही करता हूं
assistant: That’s understandable, Ajay
user: तो जब बैठूंगा तो आपको इस number पर back call है
assistant: Sure, Ajay. When would be a good time for me to call you back? Today evening or tomorrow morning?
user: not possible
assistant: No problem at all, Ajay. When would be a better time for me to call you back — later today or tomorrow?
user: ma'am thursday को कर सकता हूं
assistant: Thursday works
user: thursday आप कौन time
assistant: Ajay, Thursday mein aapke liye subah 10 baje ya shaam 6 baje mein se kaunsa time theek rahega?
user: two pm ma'am
assistant: Perfect,
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It is consistent in keeping language third-person, which is appropriate for resumes.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=User wants to improve resume score and get direct job opportunities in the security field., info_type=process, interest_level=high, follow_up_needed=Yes, service_interest=resume_gold, objections=User is currently busy at work and unable to discuss details properly.}, arq_job_id=null, transcript=assistant: Hi Ajay this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user: hello
assistant: Hey Ajay, can you hear me clear?
user: yes yes ma'am
assistant: Great! Is this a good time to connect for a quick chat?
user: i'm three now
assistant: No worries, Ajay. When would be a better time for me to call you back — later today or tomorrow?
user: no no ma'am i'm free now
assistant: Perfect! Quick question — when you checked your resume score with us the other day, were you just curious or are you actually looking to land more interviews right now? Your score was sixty point eight out of one hundred.
user: yes sir sixty point eight ma'am
assistant: Thanks for confirming, Ajay
user: हां blue है थोड़ा
assistant: Samajh gyi, Ajay. So, are you currently getting enough interview calls with your existing resume?
user: ma'am वह तो ठीक है आप जो कह रहे हो मैं उसके लिए agree करता हूं लेकिन ma'am मुझे इसी field में job चाहिए अब इस region के regarding क्योंकि इसमें मैं दो तीन जगह job पर तो अलग अलग जगह से call आएगी मैं actually bp में move on move नहीं करना चाह bpo में ही नहीं जानना चाहता दुबारा मुझे actually security line से ही related job चाहिए जो actually मैं दो तीन गुड़गांव की company में apply कर चुका हूं
assistant: Samajh gyi, Ajay. Toh aap security line mein hi job chahte ho, Gurgaon ke region mein. Kya aapko lagta hai ki aapke resume mein aapke experience aur skills us field ke liye clearly dikh rahe hain?
user: yes ma'am
assistant: That’s good to hear, Ajay. But your resume score
user: actually ma'am i am
assistant: Ajay
user: sorry ma'am distribute but ma'am hello
assistant: Hello Ajay, no problem at all. Should I continue or would you like to share something?
user: ma'am actually क्या है मैं ना अभी air india में senior security officer working हूं
assistant: That
user: तो उसके regarding में मुझे company direct company पर role पर ही job चाहिए ऐसे नहीं कि अब मैं company में किसी में interview देने जाऊं और actually वह मेरे third party पर ले ले
assistant: Samajh gyi, Ajay. Direct company
user: की actually private job तो वैसे permanent है
assistant: Got it, Ajay. So you want a direct permanent role with the company, not through third-party agencies. Are you currently facing challenges getting interview calls for such direct roles?
user: yes ma'am okay
assistant: Thanks for sharing, Ajay. With your current resume score of sixty point eight, it’s likely your resume isn’t fully showing your strengths or targeting the right keywords for direct company roles. Are you open to upgrading your resume to improve your chances of getting more interview calls?
user: yes ma'am
assistant: Great!
user: but ma'am upgrade करने के लिए मैंने इसमें देखा था
assistant: Yes Ajay, I
user: yes ma'am आप बोलिए
assistant: Ajay, your resume review showed it has essential sections but lacks clear structure and strong impact points. Fixing this can really boost your interview chances. Would you like me to explain how our resume upgrade plans can help you?
user: ma'am actually है ना last time है ना मैं पूरा कम दे कम one to two one to two hours बैठा था और यह रीत में मैंने update था
assistant: Samajh gyi, Ajay
user: क्योंकि last time मेरा मैंने एक जगह apply कर था सुन्दापुर alliance में
assistant: Okay
user: वहां से reject हुआ था तो उसके बाद मैंने कर कराकर sixty eight point मुझे मालूम है मैंने कैसे upgrade करा है अब मैं इसमें समझ नहीं पा रहा और क्या keyword add करूं जिससे इसका score eighty above चला जाए
assistant: Ajay, I understand it’s frustrating when you’ve already put in effort but still want better results. That’s exactly where our expert resume upgrade can help—by making sure your resume highlights your achievements and uses the right keywords to beat ATS filters. Would you like me to share details of how we can assist you with this?
user: ma'am actually अभी तो मैं
assistant: Sure
user: office में है वह तो यहां तो मैं आपको ढंग से कुछ बता भी नहीं पाऊंगा और मेरे पास laptop भी नहीं है और मतलब
assistant: Samajh
user: मैं अपने दोस्त के laptop पर ही करता हूं
assistant: That’s understandable, Ajay
user: तो जब बैठूंगा तो आपको इस number पर back call है
assistant: Sure, Ajay. When would be a good time for me to call you back? Today evening or tomorrow morning?
user: not possible
assistant: No problem at all, Ajay. When would be a better time for me to call you back — later today or tomorrow?
user: ma'am thursday को कर सकता हूं
assistant: Thursday works
user: thursday आप कौन time
assistant: Ajay, Thursday mein aapke liye subah 10 baje ya shaam 6 baje mein se kaunsa time theek rahega?
user: two pm ma'am
assistant: Perfect,
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Anita noted that Ajay's resume score was 60.8 out of 100 and suggested that it might not effectively showcase his strengths or include the right keywords for direct roles. Ajay acknowledged his previous efforts to upgrade his resume but was unsure how to improve it further.
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Context Details
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