Call Details
Bolna ID:
336dc0fb-c45c-4ba3-9541-06ae818d198f
Phone: +917310790565
From: N/A
Status: completed
Processing: COMPLETED
Duration: 37.50s
Cost: ₹7.11
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-07 17:47:43
Last Retry At:
2025-10-07 17:47:43
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
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user: hello
assistant: Hey, can you hear me clear?
user: hello
assistant: Great! Is this a good time to connect?
user: yes
assistant: Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now?
user: both
assistant: Okay, got it. What’s your current role?
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user: hello
assistant: Hey, can you hear me clear?
user: hello
assistant: Great! Is this a good time to connect?
user: yes
assistant: Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now?
user: both
assistant: Okay, got it. What’s your current role?
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Context Details
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